To Whom It May Concern: Want to control your own healthcare costs? And not have to pay too much or wait too long? Think about using Walgreen's Take Care clinic for routine tests or treatments. I have used their services for employment-related tests, which had I tried to get from my own M.D. would have been more expensive and more burdensome. Here, you come in, sign in to a computer and then wait for the clinician to contact and assist you. You can even do some shopping while you wait. It's just a more efficient and reasonable option than clogging up your doctor's office with little things like TB tests, vaccinations, skin irritations, colds, etc. I've never found it to be too crowded, nor have I ever waited too long. You can get treatment for Respiratory Illnesses, allergies, eye ear nose and throat stuff, skin conditions, minor scrapes and injuries (when mom is not around to kiss your boo-boo,) pregnancy and TB testing, and numerous vaccinations. I did have an odd episode trying to pay them one time. The credit/debit card thing wasn't working, and they had no cash for change. When I tried to change a $20 bill at the front cashier counter they wouldn't just give me smaller bills. So I left and returned to the line with one small York Peppermint Patty ($.50) and paid for it with the twenty. No problem! I felt so George Costanza. In summary, affordability, accessibility and Peppermint Patties. Just try to get those at your doctor's office. yours truly and uninsuredly, J.P. read more

Seriously, this is so much better than any other clinic I have been to in the States, and 100% better than going to the ER. Check in was a breeze with the kiosk, and the wait was not bad at all. I knew I had a little time to kill, so I went and got something to drink and browsed the shelves. Better than sitting watching the chaos and breathing in all the germs in the ER waiting room. I was treated by Maxee and she was fantastic! Professional and friendly. She actually listened to the answers I gave to the questions she asked, and helped me clarify my symptoms. (If she is reading this..I share an acct with my husband and thanks! I'm feeling a little better already. I got the store brand of mucinex.) I had no idea what to expect but I could not have been happier. No hidden charges and the costs are known upfront. Honestly, I found them to be pretty reasonable considering the fact that a week from now (or a month) I am not going to start receiving mysterious bills. I was in and out, meds in hand, in about an hour! The pharmacy is right there, and they were also very helpful and friendly. The woman who rang me up even suggested a way for me to save some money! I know where I will be headed when something comes up and I need a Dr for something other than a life-threatening emergency. read more

This review reflects the experience of someone with no insurance. If you have insurance, I have no idea why you would even go to a Walgreens clinic in the first place. 1). You have to call an 866# to get a hold of anyone at the clinic. Yes, they have to route the calls from an 866#, take a message, and have them call you back. Completely asinine. 2). You don't actually see an MD, you see an RN. All that for $94. The best part of paying that $94? Having the RN tell you even she knows it's a ridiculous price, and then having her give you a list of cheaper clinics AFTER you've already been looked at and ripped off. I even asked her why it says online that a visit starts at $79...her answer? She tells me the only people that get charged that "low" price are patients that return because they have no more refills left on prescriptions so they need to be "examined" again. Yeah, right. Awesome. $79 to get your prescription renewed. I'm so sure Walgreens needs all that money. She then proceeded to discuss with me how awful the healthcare system is in this country. I guess it's not that awful, since she takes the paychecks. 3). If you expect them to actually test you for anything, expect to pay an extra charge for each test. Oh, and taking your pulse is an extra $5. Yup, that's how much it costs to put a plastic thing on your finger for less than a minute. 4). The pharmacist told me not to even fill the $47 prescription she gave me for cough syrup, and to just buy Robitussin instead because it will work just the same. Genius. This brings me to my next point. 5). Any prescription they write for you will be filled for much less money at the Target pharmacy. Bet me. 6). While the RN was nice, she had this weird habit of giggling after every question I answered. I guess being sick is just freaking hilarious. Or maybe I have a cucumber growing out of my forehead. 7). Before you actually decide to go to this clinic, do yourself a favor and google something like "low cost clinic rogers park" and start calling and asking for office visit costs. Trust me, you will find something much more affordable. MUCH MORE AFFORDABLE. Peterson Urgent Care. Heartland Health Center. Nano Family Clinic, etc., etc...................remember that list I told you about in point #2? Yeah, these are on there, along with about 10 others. 8). Good luck. read more

I will NEVER go back to this walgreens clinic again. My little 3 year old has symptoms of pink eye and his doctor isn't calling me back so we went in to this clinic this afternoon. On the website it said, "No appointment necessary" and the hours said they were open until 4:30. We rushed over there and got there at 4:10. Nobody was at the front desk so we waited in the chairs. I knocked on the office doors and nobody answered. Finally someone came out at 4:20 and said they weren't seeing any more patients. I begged to be seen and she said "Well we close at 4:30" I reminded her that it wasn't yet 4:30 and that we'd been there already 10 minutes. She responded rudely as she walked away, "Well, we are in a meeting." No "I'm sorry" or anything. REally so rude. read more

I do have insurance but it's needlessly complicated, I'm between PCPs and I really just needed someone to tell me (in writing) that it was o.k. for me to stay home from work a little longer with the summer cold from hell. I'm getting married in less than two weeks, and being sick is the LAST thing I need. The NP, Colleen, was pleasant and professional and took time to listen to me. Rather than expensive and unnecessary prescriptions, she took me to the cough/cold aisle and told me which things I could take that would make me feel better and told me to stay home and in bed for the next couple of days, and gave me a note for work. read more

I had a really good experience here. After 4 days of a raging sore throat, I called into work today and decided this HAS to be Strep Throat. I have my own insurance, and its a very basic "just in case" policy. I don't have a regular doctor, and I needed to see someone fast so I could get some meds (if needed) and start feeling better. I made an appointment online for the same day. I arrived and signed in, and they called me in about 2 minutes later. The nurse asked me some basic questions, took my vitals and a gave me a strep test. I waited for about 15 minutes and then I got the results of my test (positive) and another nurse checked my throat and ears and asked me additional questions about other meds, allergies, etc. She gave me a prescription for a z-pack and I was on my way. Because my insurance company is totally obscure, I paid for this out of pocket. The visit was $89 and the strep test was $17. It was a little pricey, but I was definitely willing to pay in order to get some relief. The nurses (medical assistants?) were both super nice and organized. I would definitely go back if I needed to. read more

Had a really good experience here. After 4 days of a raging sore throat, I called into work today and decided this HAS to be Strep Throat. I have my own insurance, and its a very basic "just in case" policy. I don't have a regular doctor, and I needed to see someone fast so I could get some meds (if needed) and start feeling better. I made an appointment online for the same day. I arrived and signed in, and they called me in about 2 minutes later. read more

On my 1st visit, they would not even look at stitches on the back of my neck that I could not see. They did give me a list of immediate care centers. I wasn't thrilled, but was OK with that on that visit. On my 2nd visit I needed a health test for work. I called the 866# and they told me I had to make an appointment online. If you call the pharmacy to make an appointment for health tests or shots, they can do that for you. But not the Take Care operators. I go online and the nearest clinic does not show any appointments available, the second nearest clinic only takes walk ins, so here I was again at the 3rd nearest clinic, this location at Howard and Western. I go for my appointment and they are closed. The pharmacy said they could not do my health test. I don't argue. I leave right away to go to another clinic ASAP for my FASTING test. I end up at the location where I wanted to go in the first place, and sign in at the kiosk. It tells me there are 3 others before me. No one is available to speak to for at least 25 minutes. She was talking to others so I wait until she's done with them. I finally speak to her and she tells me she does not have me on the list, I'll have to come back in the afternoon after lunch. She was also surprised that I could not make an appointment in the first place. She approached the pharmacist for me to arrange for him to do my test. It was after noon when I'd scheduled an 11 am test and I'd driven 14 miles only end up less then 3 miles from home. This should have been avoided by the operator making the appointment for me. I should not have been told I had to make an appointment at all. I should not have had to make the appointment online. I should not have had to go to the 3rd furthest clinic because it was to earliest appointment available online. I should not have been told the first pharmacist could not do my test. Both people and computers failed to work in this case. read more

I'm a Tricare holder and have had nothing but issues since the new transition. Today I showed up to one Walgreens after several attempts at scheduling an appointment online failed for my five year old daughter with a bad cough and high fever. I waited there for thirty minutes with 9 other people, no one ever showed (Walgreens on Cooper and Warner in Gilbert AZ). So I went to this Walgreens. I was the first one there...signed up and sat. Again for thirty minutes I sat. Never seeing anyone. I went to he pharmacy who told me the nurse was with a patient. At the 45 minute mark the nurse (who was NOT with a patient) walked in. It is now 10:00 am. She said she would be with me "in a minute". Ten minutes later she tells me there is a computer issue, and that we can come back at 11:45. I then find out my daughter might have pneumonia and that I need to go elsewhere. Also they've had issues filling different prescriptions and have been very slow and difficult to work with. I am officially done with Walgreens. I never had these issues with CVS. read more

Horrible. Just horrible. save your time and money and go elsewhere. Terrible service, unprofessional and threatening if you do not agree with there inability to diagnose or help you. I came in here with bronchitis. Ive had bronchitis several times before and always went to cook county for lack of health insurance. i was given antibiotics and an inhaler. This was always after 2 weeks of having it and not being able to treat it with over the counter medicine. After my last 15 hr wait at cook county i said i would just try a local take care clinic instead. Bad idea! I went in and the first thing the Nurse asked me was 'what do you think is wrong with you?" what? OK i told her i think i have bronchitis, b/c it feels similar to things i was diagnosed with before. she then asked, "what did they give you when you had it?" i told her antibiotics and an inhaler. she responded "well you're not going to get any of those so forget about it". She didn't hear ANY SYMPTOMS, didn't ask HOW LONG I HAD SYMPTOMS, or what i was treating myself with at home. so she did a half-*** history with me and took my temp said it was high but not a fever. then told me to take HOT SHOWERS at home. i told her I do that everyday. she said i needed to sit in the hot showers for 10 minutes. I complained that i already do that. She then offered a handful of over the counter medicines for sinus problems, i opened up my purse that was filled with all the suggested medicine. i said i am using this already and more, i cant function at work b/c of all the horrible coughing, and other symptoms that i wont go into detail here. basically i missing work b/c I'm too gross to be there, I've been SICK FOR MORE THAN A WEEK. She said that if it was a bronchitis i needed to just wait it out. Not that i have had this several times and it doesn't go away untreated, that it has always developed into something worse. OK i told her I'm not paying for your medical opinion of taking hot showers. and that I'd like to complain b/c she isn't even listening to me. she said i can't leave the room without paying her. I said I'm going outside to complain b/c you are being unreasonable all the while I'm coughing up horrible phlegm everywhere and can barely speak. she told me she's CALLING THE COPS ON ME if i step outside her office. like I'm some bum or a thief, I came dressed in a work suit, i came there from my job after my boss MADE ME LEAVE B/C I WAS TOO SICK TO WORK AROUND clients. so i called her supervisor in the room and filed a complaint and reluctantly paid this horrible person. The next day i went to a Dr who charged less b/c of my situation. I had a fever of a 101 degrees, i could barely talk from the coughing and he said i had a virus (bronchitis) that drained into my lungs now and became a bacterial infection. I needed antibiotics and an inhaler, and he gave me a cough syrup with codeine b/c he said my throat was on fire it was so red. he couldn't believe i was up walking around. i gave the Dr's progress notes and RX to the take care clinic complaint department and they were even worse. they promised me a refund assuming i could get this. and i did. then they denied my request and said that they believed that yes i had a virus and it just got worse that's why i needed the antibiotics. ANTIBIOTICS DON'T WORK ON Virus's!!! there explanation didn't even make sense and they hung up on me. never to return a call again. OVOID THIS PLACE like the plague. its a waste of time and money. and they don't even treat you with human dignity. people go to places like this b/c we don't have health insurance or the time or money to go somewhere else, never the less we're still people, just sick and need help more than others who can just pay a $800 Dr bill. we don't deserve to be treated like this. read more

I went in today to get a PPD test for work, and the nurse practitioner started giving me the shot when I noticed that she wasnt wearing gloves. I immediately stopped her and asked her to wear gloves. She complied but I was shocked that a healthcare worker would try to administer a shot without wearing gloves! People who visit this clinic should be aware of the importance of wearing gloves and advocate for themselves to keep themselves safe from infection. read more

Julia and Curt are the best! I did a walk in and it was so quick and easy. I had a strep test that was done quickly and kindly, and they were friendly throughout. I am very grateful to them for helping me out and getting me back to health. read more