I trusted this business with my vehicle and deeply regret it. My car was returned with damage that…read moreoccurred while it was in their care. When I contacted them about the issue, they denied responsibility and made no effort to fix the damage or offer compensation. Not only was the damage frustrating, but the lack of accountability was unacceptable. This situation cost me additional money, time, and stress that could have been avoided if they handled the situation professionally. I do not recommend this location or company under any circumstances. Save yourself the headache and choose a more reliable and responsible business.

...I was in need of an oil change as I was passing through from Tennessee on my way to Michigan...I…read morewas and out in approximately 10 minutes...the staff was very friendly, informative, and quick...I highly recommend this business...

82 year old Sister in law said she needed her car serviced while we were in town. Oil change,…read morefilter, air in tires. Took it to this Jiffy Lube because it was close by. They got us right in. Saw them check the oil stick and shake their heads. Thinking uh-oh, gonna be bad. Manager came in to the service area to tell us the oil looked like new, no need to change. He then checked the air filter for us, same result. Asked him to check the tire pressure. He inflated the tires and then told us the tires were 8+ years old and had dry rot. Gave us a great price on some decent tires but he couldn't get them in in time as we were leaving the next day. Didn't charge us anything. I would definitely recommend this place. Super service and very honest.

Do not go here for an oil change. I took my new car in for an oil change and paid over $100 for…read moresynthetic oil. After the oil change may car sounded funny and made a small ticking noise. Talked to the owner of an auto parts store and he said they water the oil down. Ended up having a friend change oil and filter now car sounds like it used to. In short, you are paying for an expensive oil, but that is not what you are getting.

I drive a2019 Ford F-150. It was due for new tires and a checkup. I had the original "baloony"…read morestreet tires. I was planning a trip to Colorado and knew I'd be frequently on unpaved roads. I wanted a more aggressive tread but not the often accompanying road noise. Grismer suggested the Firestone AT-2 all terrains tires. They were great and affordable. Across I-80 they were very quiet and on the unpaved and often steep roads they crawled up with little effort. As a bonus I got four free oil changes.

Service is okay they could do better . I went to get my oil change and they took out my cabin air…read morefilter and my engine air filter telling me I should change it . They wanted to charge me a crazy amount . I told them put them back went literally other said AutoZone for both the filters and changed it . Make sure you keep an eye on what they are doing but other than that they do the job.

Took about 45 minutes to get the oil change done. They forgot to check my tires And top off my…read morewasher fluid.

Very good service here. Excellent experience, the work was done extremely fast the weight was very…read moreminimal. The staff was excellent, friendly, experienced, and not very pushy with the sales. I was in and out in about 15 minutes and under $100. Would recommend to anyone

stopped in yesterday after work to get a quote on replacing the flexible joint on my Silverado…read moreexhaust. They gave me a good price & said they could do it now. I was there 45 minutes & it was done. They were super friendly fair pricing. i talked to a couple long time customers while there . They both had a lot of work done there over the years & it was the only place they trust. If I have any automotive problems I think I found my shop.

Muffler Bros was recommended by a friend. I took my 2016 GMC Yukon to them to replace a burned out…read moreheadlight. The owner Bryan was the nicest, most professional garage owner I have ever dealt with. I requested that both headlights be converted to LED. He had me in and out in no time and a very reasonable bill. He has all my future business.

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I took my car in because mice had chewed my windshield washer fluid tubing. I scheduled the…read moreappointment quickly online the day before for the Huber Heights location. They took my car in immediately and made the repairs. Great, fast service and also friendly. I will definitely be using them for my future service needs.

My fiancé called in to have a new battery installed in her car. The man on the other end of the…read morephone told her it will cost $450 to put in the battery. That's insane! Where in the world does it cost that much to put in a battery for a 2014 Volkswagen Jetta? Walmart only charges $110. If they are willing to scam you to put in a car battery, imagine what they will try to charge you for something more labor intensive. Avoid this place like the plague. Scum of the earth

Excellent customer service I had a catalytic converter…read moreshield and a skid plate installed on my Prius. Did a really great job - in a short period of time and charged extremely reasonable rates. I definitely will return for my automotive repair needs.

Estimate was free, which was nice! He squeezed me in last…read moreminute to take a look at my vehicle and give me an estimate. He went above and beyond, rearranged his schedule to get me in ASAP, to get my car taken care of, during his off-hours. Kyle does great work, very reasonable on labor. Very open and honest about issues he sees, and doesn't try to rip you off. Communication from him was A1, I was never left wondering what was going on. When he ran into an issue, he was quick to let me know and update me on the process. 1000/10, definitely recommend! Will be returning for any future work I may need done! Thanks again, Kyle!