if you have a nice car, these guys are absolutely the best. If you're in Crockett, don't go…read moreanywhere else. These guys are thorough and they know how to get the job done. Love this company.

Pleasure doing business with them. Will use them again…read more Replaced my headlights and brakes.

Great service done well. Hardly any wait time. Really fair price. I would recommend them for oil…read morechange and auto detail service.

Decided last minute to pull in for an oil change before a trip to Austin. A technician walked out…read morewithin just a minute and offered everyone in the car, me and two of my children, a bottle of water or can soda. He then told me it would be about 15 minutes and how many cars were in front of me. From then until we got into the bay we had multiple technicians come and check on us. Once inside, the two technicians working to get the oil changed were very polite and friendly. We talked about thanksgiving and football. They checked my air filter and offered to change it at a discounted rate. Overall I had a great experience and I will definitely be back for the next change.

I was suspicious about this place because its not nearly as fancy on the outside as their nearby…read morecompetitor. I gave them a try and I'm really glad I did. I've been there a few times now and its very nice to see the same people working there each time (unlike their competition). The crews are friendly, efficient, and professional. They know what they are doing and even know how to explain it to a layman like me. Something else I like about them is they give a military discount for all active duty and veterans, and it's a big one. For those who haven't served, they also have regular coupons. You stay in your car while they do the work. I don't know if its just five minutes, but its a lot faster than other places I've been. Give them a shot. Like me, you might be glad you did!

Super nice people. Great service. They were busy we waited…read morein line but that is very normal. Would highly recommend.

I wouldn't recommend this place, if you do please check all damages to your vehicle my car was…read moredamaged her. It took 2 months to finally reach out to me, they're liars, poor customer service. I had zero damage to my car until my vehicle was serviced here. Please check your cars before you leave, they will lie about any damage.

Wonderful service, I had an oil change and the dip stick broke off due to age but they replaced it…read morefree. The price was very good and service was great! I will definitely be using this shop in the future.

If I could give zero stars, I would. After seeing some of the reviews on google, I honestly believe…read moremany are fake, from friends/family, or paid promos -- because my experience at Steve's Tune Ups was a total nightmare. About a month ago, I brought my car in for a simple alignment and rotor replacement. The vehicle was veering slightly despite having new tires, so I figured I'd get it aligned and tuned up. They charged me over $1,200 -- which I initially accepted, assuming the work was thorough. They also threw in an oil change. A few weeks later, I started noticing a slight vibration and wobble on the front passenger side. Naturally, I brought it back, thinking it might be something minor, especially since they were the last people to touch the car. Instead, I'm hit with a laundry list of "issues" -- bad CV joints, sway bars, and possibly a motor or transmission mount -- totaling another $1,400+. When I asked why none of this was caught during the recent alignment, I got a vague response like, "Sometimes you don't catch those things." It gets worse: While they were "test driving" my car, a friend of mine called me and said, "Why are they driving your car so hard back there in that parking lot?" When I got the car back, the vibration was noticeably worse than when I dropped it off -- meaning I basically paid them $159 "diagnostic" to make the issue WORSE. And when I refused to authorize more work is when they held my car hostage until I paid the $159 "diagnostic fee" -- for work that was essentially a review of their own previous work, and that I wasn't even warned about up front!!! Ridiculous. At this point, I was angry and needed a second opinion. I waited to post this review until I confirmed what I suspected -- I had two other shops inspect the same issue. One quoted under $400 total (parts + labor), and the other quoted just over $500. That's less than half of what Steve's tried to charge me! This entire experience has left me angry, frustrated, and feeling completely ripped off. I trusted them, and not only did they fail to fix the problem -- they made it worse and tried to upsell me into more unnecessary repairs. Do not bring your vehicle here. Get a second opinion before you hand over a single dollar. Or better yet; bring your car to a HONEST shop to begin with! Steve's Tune Ups is, in my opinion, a complete scam shop. It sucks that we live in a world where even though things are hard and prices are high for everyone, you got people like this scamming off hard working people. Pathetic! Sorry-not sorry

If I could give them 10 stars I would!! I have been searching for an honest shop for my daughter to…read moreget an oil change while she is there for school. If you read other shop reviews, they are horrible, telling kids they need full synthetic when they request semi & trying to force other items that were not needed. My daughter got there at 4 & they had her out of there 15 minutes. They also had good pricing and really nice people!! Thank you Michelle for taking care of my girl and being so kind.

I came to them with a mystery issue with my car and they were able to diagnose and repair it, free…read moreof charge. Very friendly people!

Exceptional customer service and very professional. They are very polite and respectful and make…read moresure to take care of you. They helped me lock in the best price for my oil change which was very appreciated. Korbin in particular made it a 10/10 experience.

Take 5 Oil Change #771 - Extremely Disappointing Experience…read more On 3/7/24, I visited Take 5 Oil Change #771 at 100 Nannie Ln, Palestine, TX for a routine oil change. While there, the team suggested a radiator flush at half off their normal price. Trusting their recommendation, I agreed. Unfortunately, that decision ended up costing me much more. After the radiator flush, my truck's coolant sensor was damaged due to improper draining and underfilling of the coolant. This led to an air pocket in the system, which caused my truck to overheat and left me stranded. I had to have it towed to the GMC dealership for repairs. Despite a full diagnostic report clearly stating the overheating was a direct result of Take 5's service, I spent over a month going back and forth with the local facility, corporate customer service in North Carolina, and their claims handler, Fleet Services. In the end, they denied any responsibility. While the staff at the Palestine location have always been friendly--and I've gone there for years for oil changes--it's clear now that they are woefully undertrained when it comes to anything beyond basic service. Even worse, the company as a whole refuses to stand behind their work or take accountability when mistakes are made. Based on this experience, I wouldn't recommend Take 5 Oil Change to anyone--no matter how convenient they may seem. A friendly smile doesn't make up for poor workmanship and a complete lack of responsibility.

A very welcomed change to the dealerships in this area. The facility is clean and they seem to be…read moreputting together a great team. The facilities are up to date and I'm very impressed with their inventory selection. I came here to get my Avalon serviced and they were very helpful and the prices for service are very fair, it was $24.95 for my 3 month oil change (using their online coupon). My car was in and out in about a half hour and there was a very nice waiting area, where I was able to charge my phone, get a free snack, and just relax. I have owned my own store and have been involved in the auto industry for over 15 years and I can say that I have great confidence in this dealership's future and would highly recommend it to anyone looking for a car.

Horrible dealership took advantage of my boyfriend with a ford used car!…read moreDon't buy used cars from Toyota