Fast, friendly, and hassle-free service!…read more Had a great experience at this Valvoline location. The staff was extremely friendly and professional from the moment I pulled in, and they walked me through everything clearly without any pressure. The service was quick and efficient -- in and out before I knew it -- which is exactly what you want from an oil change. They checked everything thoroughly and kept me informed the whole time. A huge bonus was the military discount, which was very much appreciated. It's always great to see a business that recognizes and supports service members. If you're looking for a fast oil change with great customer service and fair pricing, this Valvoline absolutely delivers. I'll definitely be coming back.

Hello, I have been…read more a Valvoline customer for a few years and have raved and used your services in CA, FL and now GA I appreciate and enjoyed. the camaraderie from the team today. Today's stellar performance included Max, Caleb, Mike and Chase, because of today's experience I will definitely return and shout out as well as praise Valvoline for this team. Thank you Gentlemen, for your elevated customer service, teamwork and experience. Respectfully yours, Fernando "DJ Freestyle" Farres

THIS LOCATION used an illegal sealant on my oil pan! The next time I went for an oil change on a…read moretrip to Florida. a BMW dealership showed me a video of the illegal sealant and said they couldn't drain the fluid and I had to replace the whole thing for $3300. Herbert automotive denies this and they also performed a brake flush in March that I did not ask for; I can't prove anything; all I have is my word. But I KNOW when I bought the car, where I've had oil changes, and when it occurred. They are lying lowlifes.

Honest, competent, not cheap but much lower than dealers...also they stand by their work!…read moreNOTE: there are several locations and the service isn't great at some. Herbert on Castleberry in Cumming is this one. Scott and Jacob are straightforward, up front, not oit to rip off customers. You do have to check back on your car sometimes. Heck, they're in demand bc they're good!

Booked an 11am oil change appointment online and even got a reminder texted to me ahead of time…read more When I arrived at 10:59am, I was told that they had taken in a bunch of walk ins and due to being short staffed, it would be 1:30 before they even got to me. They offered to rebook my appointment. Very frustrating that they didn't call me ahead of time to let me know this. I asked why they didn't and she told me that she was busy waiting on customers. There were two people sitting at the desk so I'm thinking this isn't a valid excuse. My guess is that they saw the coupon that they had mailed to me, in my hand, and didn't feel that a $49.99 coupon was worth their time. I drove over to Grease Monkey on the other side of the parking lot and they immediately got me into a bay. I didn't even have to exit my vehicle. They offered a $25 coupon online, which they honored, which got me just a couple of dollars from the coupon that Speed had mailed me.

Love this place. Everyone there is friendly and honest. I have been bringing my cars here for…read moreyears. They stand behind their work. They tell you like it is without forcing you to fix A, B, and C before they'll complete an oil change. It's the most relaxed around anything car-related one will get.

Opens early on the weekend, very professional and friendly. I only had to spend about ten minutes…read moreof my weekend to get my emissions test done. Actually they charged less than where I went last year.

I got a coupon in the mail for them advertising a 49.99$ oil changed I made an appointment online…read moreand went in. The seating area was nice options to sit at a desk or couches. They had beverages available as well. The oil changed honestly took longer than I thought it would considering the apt in advance. So, I wouldn't return for this reason. But, overall good and affordable if you have extra time to spare.

"We don't want customers like you."…read more Pros: Cheap, reasonable pricing. Gets the job done in a timely manner. Cons: Cheap parts used, poor customer service and ability to explain issues. Background: I went to Signature Total Care Care due to all the great reviews. I unfortunately did not receive "5 star" service in my 2 years using their service. My first issue with Signature was having my blower motor fail and having it replaced by Signature. The blower motor they replaced it with stopped working after 2 months. They made me pay in full for another blower motor Second issue was bringing my car in for an oil change and having them return my car to me with a broken daytime running lamp. I returned my car back to them and they quoted me for a $300 fix. They also told me that it was not a big deal and could fix it at a later date and would not get pulled over for a broken daytime running lamp. But I had no issue prior with those lights prior to bringing it to them. My third issue was an oil leak. I had lots of questions and concerns due to my previous experiences with Signature. I 100% admit that they were correct in their assessment of the situation now... But it was not Signature who were the ones to convince me that I was in the wrong. Instead of explaining to me and showing me why I was wrong I was told that they didn't want customers like me using their business. So I will not use their business. I really hope that if you chose this business that your experience is better than mine. But in my personal experience, I would maybe use Signature for a quick fix, but certainly not as a long time shop.

Just had my brakes replaced on my beloved Porsche. I am 73…read more My family and I have used Signature for a number of years. In all my years of servicing my vehicles no other service center comes close to Signature. Kudos and thanks to AJ, Nick and staff.

Isaiah was kind and courteous and even offered to help us change a tire on the roadside while we…read morewere waiting for AAA! Top notch young man, efficient, ethical and capable--he's a keeper! We will come back to you soon for other needs.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!

Nick the assistant manager was great! He was nice and professional and made sure to check if I…read moreneeded an inspection at the proper time. I really appreciate it and would return! Also he checked my oil and said it was good to go.

excellent service, fast and efficient with no upsell. I was very happy with the service.read more

Just moved to the area and got my oil change here for the first time! Great job guys!!! Service was…read morequick. In and out. Thomas was amazing, he's the new assistant manager. Very detailed, thorough, and patient when I asked him 1 million questions. He gave me all my pricing options as well as his own recommendations and other things they noticed about my car when checking it that might needed servicing soon. Which, I really appreciated this, even though I didn't get it done today . After asking about their bad reviews online, he informed me he was new to this location. So it looks like they changed leadership since last year (when reviews were bad). So I'd say let's give them another shot! Highly recommend! Ask for Thomas.

It is everything you hope for when you go to get your oil changed…read more First there was no line! Second they came out and jumped on it right away. Third the service was great! Fourth it was quick. Fifth they told me I didn't need the tire rotation I asked them to do! Sixth the price was right! I mean what more do you want out of an oil change place?!? I will come back here again!