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Tails-R-Wag'n

3.7 (3 reviews)
Closed • Closed
Updated 1 week ago

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8 months ago

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Lavender Fields Pet Spa

Lavender Fields Pet Spa

(5 reviews)

I am so happy, my dog Cielo looks beautiful. As always Bri did an excellent job.. I strongly…read morerecommend Lavender Fields Pet Spa.

I have been looking for a dog groomer for my elderly dog. I…read morerecently relocated from Arizona and haven't been able to get a response from the few groomers I reached out to. I left a message which stated they would get back to me. Since I hadn't heard from them so I decided to call. The owner was very nice when I spoke to her. We set an appointment and I brought my dog in. I arrived a little early and was let in. Again - the greeting was very warm and friendly. They explained other add-ons. I agreed. The cost would be OVER $100.00. I have never paid that for any grooming in any state I have lived in but, I wanted to make this special for my dog. They mentioned that the grooming I wanted would take 4 hours. When I heard that I thought, "Okay, since it's going to take 4 hours - it's going to be great!" When I returned to pick up dog, he looked fine. He smelled great! But, as often is the case - haircuts need to settle. It was not what I had expected. It is pretty uneven in a many places. There was still some matting around his lips. His belly and privates weren't shaved as they should've been. The hair between his pads was mostly still there. I am a little bummed because I don't see where the $110.00 went. I am not sure if the young lady that groomed him had any professional training - but, that's on me for not asking. I'm guessing she started doing this and showed promise and so is continuing to pursue this as a career. She was truly lovely - but that's great customer service not actually hands-on grooming. My advice to you is simply list what you expect and take the time to check it before you leave. My advice to the owner is just be careful and double check what is done and make sure that there is a standard when it comes to the add-ons. I am leaving the 4-Stars because they truly were friendly and I hope they make the necessary adjustments. Would I recommend them? Of course because I felt safe leaving my dog in their hands, but, I am hoping they address the issues so they can thrive. I wish them success. Have a great day.

Wags Indoor Dog Park

Wags Indoor Dog Park

(2 reviews)

I was ecstatic to find a dog boarding/grooming/training/daycare 5 minutes from my house! It's…read morelocated at the rear of the Wet Paint building on Horton Street. This isn't a "free-for-all" for any dog owner to bring their dog as they can a regular outdoor dog park. This is more of a daycare/boarding facility and you will need to provide shot records. You can bring them for one day but there is a fee. When you call to inquire, Neil will first schedule your dog(s) for a free "consultation" where he sees how the dog's temperament is, how he/she is with other dogs, etc. If you decide to bring your dog here, you'll need your dogs shot records for rabies and Bordetella. Neil, Sara and Devin are so good with the dogs. There is a huge indoor area to run around, play, and do what dogs do. Our two medium size dogs love coming here -- they literally jump at the door to go in when we first arrive in the morning! As soon as they see one of the staff members, they get excited and run to greet them! When I pick them up after work they are tired out and sleep for the rest of the night!!! Prices are great as well and there are discounts for multiple dogs. HOURS: Monday thru Friday from 7 am to 6 pm Saturday, Sunday: Boarding only -- but are sometimes open for daycare. Check their Facebook page. Lots of info there!

Let me start off by saying, I missed my trip cause of these animals (owners Devyn, Neil, office…read moremanager) and was charged $400 to keep my GSD for one day. I prepaid $300 (six days) for a suite (never do that with them, they will scam you). They saw the dog ahead of time and approved his stay. (I specified to them nobody would take my dog in since he's not neutered/trained). I dropped him off @ 10 am and had to catch a flight in NY. At 4 pm I get a text saying dog has anxiety and there are damages. They self-assessed damages @ $100 and charged my card without my consent. Next morning @ 9 am I picked up my dog all crippled, dehydrated, and weak from a small crate instead of a suite. Neil (the husband) began to upsell their training services and stated my $250 credit can be used towards that. When I declined, then the response was well then we'll use that money for the damages that are really no more than $100. They were also moving him (dog) from crate to crate to justify the damages. I paid for a bigger space and if the dog was nervous he should of been confined to one suite (not crate). They made all of the wrong decisions and dumped it all on me. Rover is a better alternative in my opinion. When the dog was brought back home he was severely dehydrated. (there was no water in the crate). Drank for 5 min non stop. They kept him without water overnight. I lost thousands of dollars on my flight, hotel, dog boarding. Dog was hospitalized for the first time in his 4.5 years. My attorney discouraged any reviews but I don't want anyone else getting hurt.

Tails-R-Wag'n - groomer - Updated May 2026

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