I have been a truck driver for nearly 30 years. I have worked for many different companies where I…read morewas only a number. I was hired by Full Circle Trucking and instantly knew I am far more than just a number. These folks made me instantly feel like family. I was only there for a week when some issues popped up with my CDL. Rather than toss me to the side, they had my back from the very beginning. Not only did they help me correct the problems, they kept me afloat financially until I was able to work again. After 30 years of different companies, I have finally found my "home". If and when I do retire, I will be from them, "my home". I am so very grateful to work with this wonderful group of people. Thank you so very very much for believing in me! Robert Conrad Ashland, Ohio

I am close to 50 years old, and I own a fleet of vehicles. And I have had several companies fix my…read morecars and trucks over the years, and 98 percent of companies do a great job. I would have to say that Diesel Repair Specialist is the worst company I've ever taken my vehicle to. I had my truck repaired there, and it took two months to get my vehicle repaired for a water pump. Not because I had a hard thing to fix, it was just that they're so slow that it is not worth going to them at all. They pretend to be a big operation but they're entirely a small operation with 3 mechanics and it takes months to fix your vehicle. Who can wait two months or three to get a truck set? After getting it back, my truck has a water pump leak again, and I can't even get a mechanic from the company to speak with me on the phone to talk with me. They claim they're too busy to talk to me, the customers. I only had a question. I was concerned about calling because I knew it would take such a long time for my truck to get back into their shop, and it may take another month to get the truck back from them if I dropped it off. No company operates like this. I will contact the Better Business Bureau. I just paid close to $4000, and it was a complete waste. It looks like this company takes your money and then hides behind the secretary instead of being professional and talking with the person for three minutes. I called and was respectful, and she gave me an excuse we have company policies. You can't speak with the mechanic. I told other mechanic shops that I know what happened, and they started laughing at how long my truck was in service with this company, and it's not fixed. They were shocked and told me never to go there again. I would never in my life take my vehicle to this company or recommend this company at all to anyone. I have friends who were outraged that own diesel vehicles trucks that will never go to this shop because of the experience that I had. One person represents five people, and if this is how they want to do business, it just makes their company look super bad. I can't believe any of these written reviews because they can't be correct based on how this company operate. The secretary may be riding the reviews. I have never in my life seen any diesel mechanic or any company take two months to repair a vehicle for a minor water pump. Now you have to wait almost six weeks to get another appointment with them because they're so slow at getting trucks in and out. I would never waste another dime with this company, and I could not even get someone to talk, which is unheard of after they took my money was out there shop. I was told I need to make an appointment to speak with them a week and a half away. So very unprofessional. I tried to give them the benefit of the doubt several times it's hopeless. If they got my truck back in in a few weeks, it'll take them another month to fix it again. Bad work!!!!! My ground has been soaked with coola

I thought these folks were top notch. Turns out not so good. They have one good mechanic there…read morenamed Eric. However young and not a lot of experience he is the only one who knows anything about engines period. Moe told me when I first called him to inquire about their engine team that he had an individual who would be working on my truck that had 40 years experience. Come to find out the only engine guy they have is Eric who is 34 years old. So unless he started before he was born would be difficult. To have 40 years experience. I took a simple Reman Cummins there auto have seized motor replacement I had motor shipped there from best reman a very high volume reputable Cummins reman shop. It started from the very get go... Moe texts me when the motor arrived from best reman saying that the motor had metal shavings in the head and they were going to need to flush the motor out. I asked for photos couldn't provide clear photos. I called best reman back explained what Moe said they said interesting we've heard this before we have photos we can send you of the motor pre and post seal. They did... no metal shavings. They said we will help you just tell him we will bring out another new motor and take the other back. I called Moe said hey best reman is going to just bring another new motor and pick up the one that you say has metal shavings in it. I said by the way they sent pre and post seal photos and I saw them... no metal shavings. Moe said ohh my mechanic said there are metal shavings in there but it was just silver grease. I said is this the mechanic with 40 years experience. I left it go and they continued on with the reman replacing essentially everything that could possibly replaced. I don't blame them for that I'd rather be safe than sorry. But they call say it's all done test drove it ready to be picked up but we need remainder of payment. Only business I know which will not take another business check they want paid via Zelle or Venmo go figure. With the request they want you to give them a Facebook review. Of course at this point in time I want to provide a good review and get my truck before they screw something else up. So paid with Venmo left a good review they call 5 days later and say hey truck isn't running and has a def code on you need a new fuel prime pump we can get a used one for 900 and what do you want us to do with the def code. I asked if it was an old code and just not cleared they didn't know. I said no please don't do anymore work on the truck I will bring a mechanic to take a look at it. I'm from Ohio my mechanic and I drive to Michigan to take a look at the truck we bypassed the primary fuel prime pump all together not that... we went and bought a simple inline pump and connected to truck and ran fine. Stay away from this place I've made contact with some of the people on google reviews and Facebook with very similar experiences. If you have a tail light out or blown tire probably ok.

very amazing not over priced very fair with prices and amazing customer service it is a great…read moreexperience to have with them very amazing

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.