I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

The employees are so nice and the place is brightly lit and clean clean clean! They have a grill…read morewith various meats, beans, rice, a wall of coolers with bottled drinks, machines with frozen and hot drinks and all working and clean did I say clean? I stopped at a place earlier today and it was so gross that actually seeing a spotless place such as this is a bit of a shock. Good job people!!

Had a great experience here. Took my vehicle for inspection and had a few issues they helped me fix…read morein order to pass inspection. Great service, friendly staff and very reasonable price. I recommend them!

Don't go here! Our vehicle was there a whole day. No one would answer the phone, and when we…read morefinally went to inquire about the delay the vehicle had not even been looked at.

I went to talk to the attendant about my lost coupon and was treated very professionally and…read morecourteous. Then I washed with a coupon I had with no problem. Can't wait to get a membership. I cancelled the other membership I had since the other car wash opened because they Never called me about the broken brake light on my Lincoln. I'm looking forward to a car wash that cares about its loyal customers.

Oh wow! I thought all customer service was gone but not here! The machine was a little off and my…read moretires did not get cleaned well. I paid for the highest membership. This gentleman actually came out and shined my tires for me! Wow, who does that anymore? Usually it's "oh well". He actually adjusted the machine and physically cleaned my tires. This place freaking rocks!! Thank you!!

Went for a cleaning due to my car being heavy soiled with dirt and dead bugs from the drive out of…read moretown. When I got to this place I was skeptical if they could give my car the TLC it needed. However, I proceeded to get the $27 full service cleaning treatment and it wasn't bad for the price. Although the service was not quick it was effective. My car was cleaned inside out and the car was shinning like new at the end. They also have vacuums and a cleaning station if you want to do it yourself but since I had my daughter with me, I let them do it. The do it yourself service will save you $12 because that's the cost of full service add on so if you can spare the time it's a good option. I would recommend this place. It's better than ttbe competition in Laredo.

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

Excellent experience. Best place to go if your alternator goes out. They were able to fix our…read moreToyota Sequoia by the next day. It was a big savings and way faster than the dealership!

Jerry's Truck & Auto Service referred me to A&S Electric. I was having issues with my 2020 GMC…read moreSierra. Took to local GMC dealer (Powell Watson) and after a week - they did nothing. Took to local Chevrolet dealer (Sames). After 1.5 weeks they did nothing, lied and sabotaged my vehicle. Beto at A&S explained what the problem was and options I should consider. My truck will be back to perfect working condition thanks to A&S.

This is the place…read more... Manager Eli, who started at the bottom and worked his way up, has been with the company forever, came back to Laredo in Jan. 2026 and took over this location. He and his staff are amazing, they are knowledgeable, helpful and eager to please. (Alejandro was the one who helped us). The whole experience was easy and smooth, the guys in the shop were professional and really seemed to care about our vehicle, 5 new tires, mounted and balanced (including spare) in just over an hour. I would highly recommended these people to anyone.

they offer vacum and other things they don't it completely how they say .. they lied to my face…read morethat they only do light vacuum which it doesnt specify there maybe they say that to avoid working but even so they didnt do it .. they refilled the washer fluid I don't know what they did that the sensors stopped working and they were working by fine ! And automatically wanted me to pay for them to fix it .. I'm never going back ..