Had them replace insulation. He was super nice to get the business, then when his team arrived he…read morewas upset other workers on site (who both told me he wa complaining to them and made it awkward...as they were fine working together to make it work), and to find out some of the insulation was fine to keep. So we did, but he didn't discount the work as I expected since a share of materials wasn't used. He said I wasted his time of 20-30 minutes for him to wait for his check when he finished before I knew and drove there. I had another house for him to do, but no thanks. Work appeared done right for what he did. Just an old grumpy guy who expected more than he should.

Mark was thorough, very clear in his explanation about my attic and crawl space needs. I liked him…read moreand his work ethics. His estimate was reasonable and I plan to use his services.

I called Paul Miller to come over to fix the toilet that was leaking and running from the upstairs…read morethrough the joists into my hallway downstairs. He said he would be able to come by tonite at 7:30 to fix it. He never showed up or called so I guess it's a no-show and I will have to find someone else tomorrow. Meanwhile the leak is ruining my ceiling. Thanks Paul. What wonderful customer service you have. Gag. I will definitely be calling the Better Business Bureau tomorrow.

Unfortunately, we had Paul come out and look at the job (water faucet that I messed up and was…read moregoing to be a big job). We wanted to try and go through American Shield home insurance and Paul mentioned he did not have very good luck through them but would submit the necessary paperwork . We waited for approx 2 weeks with no word so my wife called twice over the next approximately two weeks and spoke to their employee who assured us the messages would be passed on. Another week or so after the second call and without a reply, we went with Mike's Pluming. Four days after the job was completed I received a call from Paul. Not good business practice.

We had a new well put in and needed a team to help hook it up to our existing system (previously…read morefed by a spring/cistern). After calling around the area, Mike Uhlenkott was the only one who answered right away -- and from that first call, I knew we'd found the right person. Mike's customer service is truly world-class. He came out the next day, explained everything clearly, and even gave me tips on what I could do ahead of time to help the process. He had all the parts ready and got us on the schedule quickly. When he showed up Friday afternoon, he realized I'd torn up the system so badly that we were completely out of water -- but he didn't miss a beat. Within an hour, the groundwork, pump, and pressure tank were installed. Even when he had to leave briefly for a local football game, his crew stayed and kept things rolling. By 9 p.m. that same night, we had running water again! Mike and his team worked late, stayed upbeat, and truly embraced the struggle (just like the sticker on their truck says). My wife and I were blown away by their professionalism and dedication. We couldn't be happier with the results or the experience. If you want someone reliable, responsive, and committed to doing the job right, call Mike Uhlenkott and his crew -- you won't regret it!

Mike came out to our place on short notice and on a day off. He isolated the issue and had us up…read moreand running again in a few minutes. Very grateful to have someone like Mike in the rolodex, and I recommend him any chance I get.

Excellent, dependable Service A shout out to Austin, Brendan…read moreand others on the Roto Rooter team who have been helping me sort out the pipe condition for several apartment buildings, and give a good drain cleaning which has been deferred for, lets say... a pretty long while. My experience has been they are very efficient, creative problem-solvers. They have the tools and technology, like cameras to view the condition of pipes and can be most relied on for all kinds of situations. Being efficient it can be very cost effective even when coming over to Pullman. I feel confident when they arrive, they will get whatever needs done, done.

Austin helped us here at our apartment complex with our plumbing issues and took great care in…read moreappraising the situation and ensuring the problem affecting multiple units was addressed properly. Austin was friendly, professional, and expressed genuine care and concern in making sure we were taken care of in good timing, as well as thoroughly explaining the origin of the issues and how we can reduce/prevent future problems. We extend our greatest thanks to Austin and his team and most definitely would recommend this business to friends and family.

Excellent service, very happy with the clean efficient job. They did great. I would 100% use these…read moreguys again.

Jason came out right away, he tested several items quickly and found a leak i had underground. His…read moreexcavator was busy but he said he would try and get me on the schedule. He was prompt, knowledgeable and fair priced. i would definitely recommend Fords Creek Pump Service and give them a 5* rating