My mom's house needs a new roof but we are in the process of selling it "as is." I heard there were several days of rains coming. I called Sergio at T-Town Roofing and explained our situation. He was out within an hour of my call, and had it tarped within 2 hours. What amazing service! read more

T Town Roofing - Tarped Roof, RoofingRepair/Replace - Roofing Near Me - Tulsa, Oklahoma

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they offer free estimates for roof repair or roof replacement. guy came out was professional, knowledgeable, and courteous. only downside is they only work during "bankers" hours, meaning they only work 9 to 5pm, and no weekends. if call after 5pm, you will get an answering service, who will take a message. none of the roofers will return your calls after 5pm. this makes it extremely difficult for anyone working regular job to schedule a time to meet with a roofer to have them look at and discuss any roofing problems, and forces you to take time off work to meet with them. read more

T Town roofing began the unprofessional roofing job by not supervising the job, I had to contact them several times to let them know they didn't have the right materials for the job, they broke decking and didn't want to pay for it, they didn't apply ice shielding or metal to The valleys like they had promised and told me they did it was a total lie. I called them out they continue to lie and said they were good Christian people that go to church really??? They did a very sloppy job at trimming and installing the shingles. They said they would fix problems with the roof they showed up and then left without fixing anything. DON'T USE T Town roofing! They will mess up your roof and not fix it nor will they warranty anything. read more

Very unprofessional the people that work in the office I do not recommend find a better roofing service The guy I spoke to on the phone thought he could handle and give verbal threats talking about putting a lien on my house when I was not the one responsible for the payment beyond pissed me off they think they can sit there and talk to people any type of way and that is not professional avoid this company do not use them read more

We were pleased with the communication straight forwardness and it was completed in a timely manner. I believe it was good quality workmanship. read more

T-Town Roofing did a complete and professional job on my roof and I am completely satisfied with the finished result. As a commercial superintendent, I know quality when I see it. I highly recommend using them for your roofing needs. -Bryan read more

110% recommend. I called many places without timely response. Not only did TTown answer on a Sunday they were able to come out on my strict schedule. James showed up ready to work, found the issue, fixed it and went ABOVE AND BEYOND. Won't use anyone else. read more

I found the whole processing of filing for a claim and choosing a roofing company stressful, but the T-Town guys made it easy. Seriously, I got tremendous service from T-Town every step of the way, and my new roof looks fantastic! While I could never get my insurance claim folks to get back with me, T-Town was very accessible! They gave me their mobile #s and took my calls! Thanks for making the process easier! Super-satisfied customer! read more

I am so grateful that a neighbor referred me to T-Town Roofing. Ira James, Lead Development Director has walked me through the entire process from navigating the insurance claim to satisfaction that the last nail was picked up. Caleb Boatwright, Lead Project Manager, managed materials, the roofing crew, and climbed on the roof to insure quality met the company's high standards. Mark Hanks made sure the Sales side of the project ran smoothly. Ricky Hanks, owner of T-Town Roofing, was on site and the roof; conferred with staff and workers; and generally made certain every aspect met his high standards. I especially appreciate the patient, thorough explanations of materials and attic ventilation systems. I recommend T-Town Roofing without qualification. read more

We called T-Town when we had a tree limb go through our roof last year. Even though it was a smaller job that took care of it as if we were one of their biggest customers. Their follow up and commitment to ensure customer satisfaction is what sets them apart from the rest of the pack. read more

We love T Town Roofing! Our roof looks terrific, and we thank you for doing a great job on our home. James is extremely knowledgeable and hard working, going the extra mile to take care of his customers. read more

T-town did a great job on our roof. James even caught that we didn't have enough venting on the roof and that was causing problems with the shingles lifting. Roofers we've used in the past didn't catch that. They handled all the insurance for us. Very pleasant to work with. I definitely recommend them. read more

This was an unexpected major home repair, where almost all of the decking needed to be replaced on our roof. Everyone from sales staff, to roofers, to office staff were courteous, hard working, and professional. Their flexibility to accommodate our timing needs and attention detail made us feel valued as a customer. Terry, the site supervisor, even stayed with us until after seven one evening to help complete repair on a damaged exhaust vent; humidity from the broken exhaust ruined the roof. We are happy with the product and grateful that we chose T-Town Roofing! read more

I had small job and they took care of it quickly and professionally. They didn't ignore my problem. Experience was very positive. I will use them for any of my roofing needs. read more

Quality roof that is one of the best looking, quality roofs in our neighborhood after a big storm hit us in May. The staff was professional and kind. Nick was superb as our first contact and through the roofing process. Jodee was a very courteous and helpful from the office end of things. read more

T-Town Roofing just came out and did a repair on my roof. Did a great job. On time and very nice and knowledgable. I would recommend this company for any roofing job. Richard read more

From the person who answers the phone, Jordan, to the finances/Insurance contact, Jodee, to the roofers and the boss that provides an estimate and follows up on the day of the roof installation to be sure the roof is installed to our liking, Mark, this company is very professional. The surprising trait we encountered over and over again was caring, consideration, and helpfulness. This entire company seems to follow a mission statement focused on professionalism and personal care of their customers individual needs. I highly recommend them! read more

I wish we would have chosen another roofer, I have an extreme dislike for T-Town. My initial involvement with T-Town was great, they came out and spent a great deal of time walking around with the insurance adjuster. When I discussed with them that I wanted to make sure they cleaned up afterwards, as I have had a bad experience in the past. The roofing crew was very hard working and efficient. However, when they finished there was a still a mess. When I called with my concerns, they sent one of their workers back out and I had to deal with that worker after I essentially got him in trouble. It was extremely awkward and uncomfortable. There were still nails left and we even wound up with one in our car tire. We had to wait months for them to finish the other work they contracted to do for us. My husband had to keep calling to remind them, and then they would periodically send someone out to basically bug me to tell me they would eventually be back. When a guy came to put the sealer on our fence the instructions said that it needed to be above 50 degrees, however that week it was in the 20's and 30's. I never really got a clear understanding of the costs, except they seem to keep getting money from the insurance company. It seems like an excessive amount to me, but to be fair I really don't understand how all of that works. All I know they are getting another $2,500 after already getting an extreme amount of money. The biggest part is that after all this time I am still dealing with them and it makes my stomach turn every time I have to deal with them or see one of their trucks. Also, I have asked them continuously to call me and not bother my husband while he is at work, and they keep calling him. I am so displeased with T-Town!!!! read more

Simply amazing! Their customer service and roofing advisors are the best I've ever seen! The people are so nice and easy to talk to and so helpful! read more

Terrible customer service and management. They billed me twice for work they didn't do and threatened to put a lein on my house. Buyer Beware!! read more

T-Town Roofing ROCKS!!! They even came out on Christmas Day and tarped my roof so I wouldn't have further damages! Thank you T-Town & Ryan Snell for making it happen!! You're the best! read more

I had a great experience with T-Town roofing. Quick to respond, got the job done, and best of all cleaned up the mess. My roof looks great. The crew manager Ryan Sell was awesome. Thanks T-Town read more

If you are the type of person who doesn't mind calling to nag and threaten with lawsuits and/or the BBB constantly, you can get a great roof from these guys. But I doubt I'll ever use them again. This was the worst customer service experience of my entire life. The roofing crew was amazing when they finally showed up. No one spoke English, but they did a fantastic job, they made sure every nail was out of the driveway, they even spray painted all the vents on the roof to match the shingles, which was a nice touch. But the customer service was so horrible I could never recommend these guys. The sales person initially seemed like a really great guy. He showed up when the insurance inspector did, climbed up on the roof and helped the inspector find all the damage. Later, problems started. First, the contract was wrong and had to be re-written. Then he tried to bill us for the tarping that another contractor did. Then what should have been a ten minute session so we could write a check ended up being a two hour argument with the salesperson because he couldn't seem to understand fourth grade math and he wanted a check for 90% up front. We finally agreed on an amount and were told that because our roof was leaking we would be a priority and would get on the schedule in the next week to ten days. We kept contacting the sales person and scheduling manager and kept being delayed. Finally, six weeks after they'd cashed our check I called the main office instead of the people we'd been speaking with and said that if I didn't get a scheduled date immediately I would be filing a complaint with the BBB that night. I was put in touch with the owner who apologized, told me the sales rep was no longer with the company, and promised we would have the work done that week. It was done. The scheduling manager made an appointment to stop by the next day for a final inspection. He never showed up and did not call. Two weeks passed and we neither heard anything or got a certificate of completion for our insurance company. Late on a Friday evening (after 7:30 pm) he called and asked if he could drop by Saturday to do the final inspection. He didn't apologize or make an excuse for his skipping the earlier appointment. I told him I wouldn't be making an appointment with him and I wanted to talk to the owner. He agreed. When I hadn't heard from the owner by Monday I called and left a voicemail. I didn't hear anything for two more days and called the main office again. I got an apology and a call back from the owner this time, but I'm still waiting for the certificate. read more

If it were possible to give them less than 1 star, I would. First off, only after repeated requests to tarp my leaking roof did they respond, thereby allowing more damage to the interior of my home. Then, after pushing the completion date back nearly a month, T-Town sent a crew that made a mess of my yard and left nails and trash all over it. When I tried to ask them to clean it, they didn't understand me, as none of them spoke English. Once the job was finally finished and my insurance company called and asked if my roof was complete, I called T-Town for proof of completion, daily, for more than 2 weeks before they returned my call. Once my calls were finally returned, I was informed that I owned them $2,500 more than they had quoted me in the first place. Avoid this company like the plague. read more

We should've used Lowe's. Lowe's is more professional, on time and knows how to do the job. Had T-Town do our gutters. It was suppose to take 2 weeks from when I made the deposit and it took 2 months. I had to call and call to get them to come out to show up and finish the job. There gutter guy was a joke. He couldn't figure out how to take down and put up the cutters around our porch. I'm no expert, but I can climb up there and see how they are hooked on and how to do it. He wanted us to order special customized hooks. I was always following up with his boss, sending emails and trying to get the job done. I called about an issue on my billing and never heard back. If you don't want to work or can't do you job, then T-Town needs to hire people that know what they are doing. read more