Took my Mac here for repairs and they did none. Told me they were authorized Apple techs but were…read morenot. After more than a month it still does not work. Would give this no stars if I could.

From the owner: At Connecting Point Computer Center, we serve the Watertown, SD area by providing our clients with…read morethe highest quality of computer services. We pride ourselves on providing a level of service that will greatly exceed our clients' highest expectations . Our team of professionals will work with you to make sure you see the results you are looking for from your computer system. Our services include: - IT management and monitoring - Digital phone systems (VoIP) - Networking consulting - Security products -At Connecting Point Computer Center, we will go the extra mile to make sure you are completely satisfied with every aspect of our service. Call Connecting Point Computer Center today for more information.

When i ordered the 30Mbps package I was told there was an optional installation fee and opted out…read moreas I've worked in IT and know how to set up a router. Still, a technician was sent out to call in the order and I set it up. I received a $232 bill for the first month. Besides the nickel and dimeing order fees I received a $75 install fee. I called customer service and asked for the incorrect charge to be removed. Instead of removing the fee they adamantly argued that the installation fee is always mandatory and that I was confused. I said I wasn't comfortable paying the fee and was threatened with credit services. They bullied me into paying up and I immediately disconnected my service, racking up another $100 disconnect fee. The connection speed hovered around 25 Mbps but throttled down to just 15 Mbps with frequent disconnects in just 2 weeks! I had a more reliable connection with Mediacom and that's saying something. I ended up hotspotting data and while not optimal, it's miles better than the "service" provided. TL;DR Speed/Reliability is below average. Cost is insane, should be half the amount. Customer service is non-existent at Swiftel. If you have a different option than Swiftel/Mediacom in Brookings, take it.

Do I love Swiftel? No, not really. Do I have another option in Brookings? No, not really. Not if…read moreyou want actual uninterrupted internet. After wasting a year of my life with the horrendous nightmare that is Mediacom (the worst ISP in the history of ISP's) I switched to Swiftel. In the many years since I have had nothing but solid, fast, reliable internet service. It's too expensive, should be faster and forces you to bundle a phone, but in the people republic of Brookings it is the best possible option by a w-i-d-e margin.

I have to say their Customer Representatives have to be some of the least knowledgeable individuals…read moreI have ever spoken with. Contacted them concerning bill that jumped $25 went from $50 to $75 in 1 month, when I inquired, they stated I had been on a promotion plan, I was never notified of this when I contacted them for service, ok not a major problem, I was told that I was getting 500 mbps service which in reality never happened more like 85-100 no matter where modem and router were located, requested a drop to 300 mbps since that was the cheaper plan and I don't need 1 gig, subsequently I checked my statement and the bill had jumped to $81.00, I called and they stated I had a eero on my account I told the rep on 4 separate times that no I did not, she argue that it may be in the garage, I explained that no I had just run a new cable from the outside connection to my modem and there was no eero box connected, she insisted it was up and running so I asked to speak with a supervisor who was just as clueless it seemed, I told her the same thing and she also insisted it was there, I realized I was getting nowhere with these 2 so I contacted via chat and spoke with ceejay who after an hour determined that I had never been sent a eero box then proceeded to ask if I had sent it back, since I had never requested a eero box I had no idea I was suppose to have been sent one but needless to say I decline to receive one, so he adjusted the bill. It should never have taken that long to get the issue resolved and subsequently I will be discontinuing my services with them as soon as my internet is switched over and all I can say is good riddance !

If you are looking for slow & spotty internet and cable, lots of outages, long waits for repairs,…read moreconstant excuses as to why their internet is so bad, and horrible customer service then you definitely want Mediacom. Plus as a bonus when you finally jump through all 100 hoops to cancel the service, they will hound you endlessly for years and years to come back. But don't take my word for it, go find any local social media post asking who to use for internet and you will see post after post warning people to stay away from Mediacom. They have earned their bad reputation and don't seem to be the least concerned about it.