Each time I get back to town Ron's Saw Sales and Service is a place I actually look forward to…read morestopping in for several reasons. First is to see what new technology and products are in and the second is to catch up on this family owned business and see what's been going on. Every time I've brought my tools in to have them serviced its always come back timely, and either sharpened or repaired back as manufactured would have it. For many people I could see where they feel the price may be higher than other places but you pay for what you get and Stihl is a very quality product. I would recommend and encourage anyone to visit Ron's Saw Sales.

I buy all my Stihl equipment from Ron's Shop in Watertown. I think the main reason is customer…read moreservice here. Ed and Amy have always been accomodating and helpful. Yesterday I bought an electric trimmer. I forgot the manual so went back to get it. The man who sold it to me was looking under the counter for the manual. Ed came out and was talking to that guy like I wasn't standing there. He said tell her we'll order some and let her know. "Hello I'm standing right here." He seemed grumpy and made me feel insignificant. Definitely not the great customer experience that always brings me back. :( Ed having a bad day I guess.

I love to support local businesses whenever possible. I stopped in today for some ribbon and…read morehappened to see some vinyl on clearance. When I asked the clerk how much the unmarked rolls were she replied "I don't know" and didn't even offer to find out. I had to ask several times for someone in charge to find a price which no one seemed to know until I asked yet again and they finally called someone after complaining amongst each other. I have never been treated so poorly as a buying customer. I'm not sure what the problem is but the ladies that work there are complete bitches. You would think a dying business would get their stuff together and have good customer service. There will be no next time, I'll be glad to support hobby lobby in the future.

Fantastic little craft and hobby shop uptown. I can usually find whatever craft item I need here…read moreand if I can't, they see if they can order it for me. Staff is always very helpful and friendly! Painting, beading, knitting, model cars, scrapbooking, fabric, wood, children's craft kits oh the list goes on as far as the items they carry. They have a very wide selection of Wilton cake decorating items and random little things like .50 cent greeting cards, prank jelly bellies and miscellaneous little toys. I also know they carry a huge selection of things for graduation! I've always been able to get what I need here. Granted they are a little spendier than some place like Walmart, but their selection is much wider!

The management and employees are friendly and will help.you find everything you need. They have…read moreeverything you need for you spiritual needs and gifts for others.

I have known Tim and Jill for over 20 years. Some of the finest people I could hope to know. They…read morelove people as family, they are true experts in diamonds, jewelry, and watches. And they are just fun to be with! You feel right at home as soon as you step in the door, you know they'll take good care of you, now and if there are any problems with anything at all. If more businesses treated customers the way Tim and Jill and their wonderful staff do, it would be a better world! I love these people!

Been doing business with Tim and the ladies there for years. Great service and its still family…read moreowned. Once you do business there you feel like part of the family. Very honest people and they will go the extra mile to get what you are looking for.

I recently moved here. Have spent quite a bit of money at this store. Today you lost a customer. I…read moreordered a certain wire was sent the wrong one to pick up at the store. I ordered as an online pickup. I have my order information and I ordered rosin free wire when returning home and using the wire on an alcohol ink glass project...the rosin dozed all over my project. I only ordered it from ace because it was a considerable amount off. Because I received the wire with rosin .the employees would not let me exchange for the same price. I got the wrong product sent and they weren't willing to honor my discount! I have never heard of such a thing! Won't be back!!! Prefer Menards and Walmart..they both have better prices and are fair with they're exchanges.

The manager and Ace is amazing person in all their staff they are trained very well well mannered…read moreboth light and always treating me like a gentleman they all need pay raises especially the manager the younger guys there are I think roughly still in high school they're doing an awesome job too great great work team

DDR Books is an adorable locally-owned book sellers! They…read morehave a great collection of new, used, and even SD-authored books. Mr. Roberts, the owner, is a fascinating man to talk to and quick to recommend a good book. I always enjoy visiting his shop whenever I am visiting from Minneapolis, MN. Hours as of 11/30/24: Monday-Friday: 9:30 to 5:30 Saturday: 9:30 to 4:00 Sunday: Closed

Every summer, I look so forward to going to my hometown and having Donus Roberts, the owner of…read morestore, help me select the best books I read every year. The selection is outstanding and Donus is kind and helpful. I can not recommend it highly enough

Always friendly and accommodating. Jerald goes above and beyond to get what is needed.read more