Re: Jeremy Kelley
T-Mobile
5327 S. Mill
Pryor, OK 74361
539-233-0989
We would highly like to recommend the customer service of Jeremy Kelly with T-Mobile in Pryor, OK! My husband and I both changed our service company over to T-Mobile and bought new phones from them. The change-over was not without it's challenges because I wanted to trade my new phone one day after I'd bought it and when my husband's phone arrived Jeremy needed to get a transfer code from the previous company. BUT! Let me tell you! Without Jeremy's knowledgeable help, we would've not completed our change over for either phone, nor the service company!
The first visit to this store in Pryor, we had another associate and by the helpful actions of Jeremy to each customer, we made the assumption that he was the manager. On our second visit to the store, we were fortunate enough to have Jeremy help us. We learned then that this store doesn't have an official manager. Are they trying to save money? They won't if they loose Jeremy!
Who else would work with a rival company for a couple of hours to get the information needed to change a customer over? All the while, helping other associates with their questions and customers. Who else would make us feel valuable as a customer and make what easily could've been a stressful interaction, one of calmness and kindness? This was our experience with Jeremy Kelley and wherever he goes, we'll follow, because his knowledge and customer service is that good!
Finally, may I suggest again, that he be made a manager officially since he's already doing a great job at it!
Thank you for having T-Mobile at Pryor and good people at this location.
Darrell & Debbie Friend
Salina, OK read more