I shattered my iPhone XR and called Sammy to fix, he has a reasonable price and did it in 15 min…read moreand I was also able to order a better case for it not to happen again. Great, friendly, and quick service if you break your phone screen!

UPDATE ON MY REVIEW!!! PLEASE DO NOT COME HERE!!! My phone…read morecrashed and I took it to my friend to fix it when he opened it up he told me that there are pieces of my phone missing from the inside. Screws and covers are missing and a cable for my camera is damaged. I never had any problems with this phone prior to having to get it fixed by these people. Save yourself the time and the money. I made the mistake of paying $140 for someone to steal parts of my phone and leave it damaged. If I could give no stars I would.

these guys did a great job with my son's broken laptop screen They turned the job around in less…read morethan 24 hours since it was an urgent request at no additional cost. They took the time to explain their process very clearly and also guaranteed a 30 day money back if anything were to go wrong. I highly recommend them.

I needed a battery replaced on an old iPhone that I can still use to watch TV. They had the battery…read morein stock, didn't give me a song-and-dance about how Apple wouldn't let them work on it, did the replacement in two days, and charged a little less than I had expected. The store itself is a serene little box where two people sit quietly fixing gizmos until you come in with your problem. Then one of them talks to you and promises to resolve it. Highly recommended.

DO NOT GET YOUR PHONE REPAIRED HERE. I recently got my iPhone 7 screen fixed here thinking I got a…read moregreat deal for $80. 5 days later the screen cracked under my thumb. I went back the following day and the guy had the audacity to ask me "did you get your phone repaired here?" I understand that it was a long shot to get them to repair it for free, so I thought it was fair to be charged half. They still wanted to charge me the full price. After 2 days of back and forth(mostly because the person who repairs the phone has to be dialed up like a drug dealer to see if he's available), they charged me $60. After they repaired it they tried to blame the shoddy job on a issue with my battery. I recommend anyone with a crack screen to go elsewhere in the neighborhood that doesn't have such shady business practices.

Do NOT waste your time or money getting your passport pictures taken here! Due to a combination of…read morea low quality camera and a low quality printer the picture will not transfer properly causing a delay in your passport since you will need to send in a different set of pictures. When brought up to the owner he refused to issue a refund and instead insisted in retaking the pictures.... Even though a new set had already been purchased. Just go to staples, it's even cheaper!!

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

This was the initial location that I came to when inquiring about switching from android to iPhone…read more I walked in, and told the sales staff what I was looking for. The staff here did a very good job in explaining to me the pros and cons of the iPhone 8 and X. They also offered other products, but I was not looking to make other purchases at the time. I will consider them in the future, however, as I notice that iPads are helful for school. I did not have my business credit card at the time, so I didn't go through with the transaction at this location. However, I still found the store and its people to be a good option for future transactions. Unlike the franchise locations, the corporate store are actually less likely to b.s. you. I found my experience in this store to be consistent with this notion. So it's likely that I will consider this location in the near future.

The two associates that were sitting having a conversation were clearly bothered that I came in…read more They both looked at me and I had to ask if one of them worked there. The one guy said something under his breath and the other girl just got up and moved to another table. So I walked to her table and she just pointed to the empty seat where she was sitting. I went to the other table and the man said "what" I said, "Oh hello, and good evening I'd like to return my Fios equipment" I clearly had the equipment in my hand in an open shopping bag of which I had held out in front of him where he could clearly see. He then looked at me and asked if I had the equipment. Now I was unaware that I didn't have to return all of the equipment just the big white box. He took the white box out of the bag and said "oh no I don't need any of that" he then typed some numbers into a computer. a piece of paper came out of a printer, and without even an upward glance, he handed me the paper and said have a good night. Now I wasn't expecting a red carpet or even a hug however, I was expecting some sort of, if not friendly, at least kind customer service. The time was around 7pm . I asked if they wanted the other equipment to recycle and or if they had a trash bin available to take their equipment, which had Verizon's logo all over it. He again didn't even look at me and said "No you can take the trash out to the garbage bin down the street". I walked out and I told him that I hoped he has a better day tomorrow.

great service nice guy…read more Cisco is my goat! had so much patience and helped me open another line!

Dyshawn took care of me when I visited today and took Great care of me. Would definitely recommend…read morethis location.

I need my phone unlock so I can change my 10 plus phone to my phone that is lock today can you guys…read moremake that happen.

From the owner: Cellular phones, Repairs, Cellular serviceread more

Visited this Spectrum location for the first time and was satisfied with the results. I exchanged a…read morefew older cable boxes which were in need of an upgrade and the rep was more than helpful. We even went over ways to lower my monthly bill which I took advantage of. He didn't try to hard sell me on a plan I didn't want or any extras as he listened to my needs. Even when I got home and had a problem synching up the remotes to the boxes and TVs he gave me advice over the phone which helped fix the problem. Good stuff.

Spectrum is getting an increase in stars for providing more great channels in my basic cable…read morepackage. I'm certainly glad I haven't needed to visit this location recently. My equipment is still working fine. I do dislike having to download apps for additional channels like Max and Disney and others. My iPad has more content than I can watch in a lifetime. If Spectrum offers cable TV and WiFi in your apartment building I recommend you consider it. All the cable companies are about the same in my experience. Sometimes you win and sometimes you lose!

I'm happy with this store on 116th st and lex. They're nice, and They always seem to have the…read morehigher gig iPhones. That's great because it's hard to get those in stores. I hate ordering my phone and waiting for it to get to my house. I rather just get it right then and there. I don't know any names of the staff here, but I haven't had any issues with anyone. The manager is cool too, he really seems focused on making sure things are done correctly and I like that.

This review is for the 116th street location between Lexington & 3 rd Avenue next to the cucho…read morefrito & regines. I've been meaning to write this review for a long time now and am happy to finally be doing it! This is by far one of the best stores I've ever visited for my phone services. The employees are just darling! They always make you feel welcomed and comfortable and always are very eager to help you out in any way and go out their way to ensure customer satisfaction. I speak on my own personal experience as well as what I've always observed while waiting to be attended to. They make you feel like your business is very important to them and take your issues personally and try to come up with the best solution for you. I've worked with 3 employees at this location the manager I'm so sorry I forgot his name but he's always there he has glasses and is always taking care of customers paying close attention to his work and making sure you leave there satisfied he is also very soft spoken & I appreciate people like that bc it feels genuine. So Thankyou! (: now the last couple off times I worked with David who has a laid back demeanor & most knowledgeable about his craft that just makes you so comfortable & easy to discuss your concerns and just feel that he will come up with the best solution for you but also give you an alternative. I really appreciate that. I also worked with Joey who is just a sweetheart and you can tell just by sharing a few words with him he loves what he does and he knows what he's doing! I love working with people like Joey bc he makes you feel like your money is being spent at the right company. I feel like Joey really loves what he does and is dedicated to making you feel like you are def at the right place for all your Tmobile needs. So like I said from my observations from the many times I've frequented this location I've noticed basically all the employees engaged in deep conversations with their customers going above and beyond for their customers. & I really appreciate that! Thank you Tmobile 116 you really are one of east Harlem's finest Tmobile stores keep up the good work & May you all continue to be blessed(: