The stinky disgusting ginger that works here just charged me $20 to port my numbers and then they didn't even port lol

Nic at the Albert Pike location in Hot Springs is awesome.. Great customer service, helpful and very knowledgeable..

Good service and very affordable the staff is very helpful and friendly. I don't have to wait very long at all for service and even if they are busy, they still take the time to notice me and assure me that they will help me as soon as they can. read more

Unfortunately we couldn't use T-mobile because we couldn't get service at our house but I have to say, the staff at this location are absolutely wonderful. Sabrina, Rod, Ronnie and Aaron all went out of their way to help us and make sure we got what we needed. Aaron even spent almost an hour on the phone with our new carrier porting our phones over to them to make sure it was done right. When Rod realized the new carrier didn't activated Aaron chased me down to my car and told me he needed me to come back so he could make sure I got phone service on all of my lines. These guys are first rate at customer service read more

Took time to develop two plan options and let us choose what best suited us. Ian was no pressure, just helpful. We ended up leaving with an awesome bundle package (LG GTab and a Bogo V20 deal) that they were running in the run-up to the V30 launch, and a SyncUp OBD car hot spot for the same I was paying previously. Great post-sale service, and friendly as well. read more

The entire staff was incredibly friendly from the moment we walked in. They gave us their full attention and took care to explain all of the stuff we asked about. We're so glad to have switched to T-Mobile, better prices and better employees. read more