3/19/26: A spectrum electrician was sent to my building approximately sometime mid morning today…read more Our address has multiple lines attached to one house because we are all split into different apartments. After having confirmed the security code of the account they were dealing with, they proceeded to cut every internet line to the house, and refused to apologize or take blame. Nobody but spectrum cut our lines, and it's very obvious the company is very disorganized. After being told it was not their fault in anyway, I was told to have a great day with no solution to the problem. Very disorganized company.

I'm a father of 5, I live with roommates and had bought internet that would accommodate 10 people…read morein one house. The internet was split among us because it was 180 a month. Little did i know that they had faster internet available for only 40 dollars a month and they neglected to tell me until i went in to cancel. They are crooks and cheats i will never do business with them again.

This company has the world's worst customer service. 30+ minute wait time on the phone is…read moreunacceptable for any company. I ordered upgraded internet nearly 3 months ago and they never showed up to install the new router. Also their over all internet and phone service is horrible. If you can help it Do not use Consolidated for phone or internet.

Just had to vent. I've had Elltel/Fairpoint internet for almost 20 years. Just keeps getting worse…read more Check out my picture of a speedtest, Wednesday, about 1:45pm: .74mps down, .63 up. These are dial-up modem speeds. I have to go home and use by Charter account to get some work done.

All they do is sell phones. If you are having phone issues don't even bother they will create some…read moreexcuses not to touch your phone. And if you are looking for phone accessories sorry but they are sold out. So you think they are super busy but they are not just to busy doing nothing to stock parts.

Over the past few years I have had some extremely bad luck with smartphones and have been burned by…read moresome shady insurance companies. This in turn leads to me pleading with Verizon or someone over the phone thousands of miles away(potentially). And no matter who I talk to, there is no empathy. No one would put themselves in my shoes and veiw the situation from my position. However, I was fortunate enough to meet the manager at TCC Mr. Drew Bellon

Walked in in a great mood, left in a pretty bad one. right…read morewhen I walked in I was greeted with " we close in 30 minutes so I can't help you with what you want." pretty much. when I told the guy I could set my phone up myself at home, he started to do the transaction and then turned around and said it was going to be almost $400 walking out the door. I said no, because I got quoted only $150 online. ended up leaving, went to yakima the next day and walked out only paying $150.00, and was actually helped and not pushed out the door. Do better :)

Good, friendly, capable, and thorough service for my laptop repair. (And here are a few more…read morecharacters to meet Yelp's wordiness requirement.)

constantly lose the signal for wifi paid every month for 2 1/2 years anyway now they suspend my…read moreservice for no payment yet for only this month. wow if I had service at least 1/2 a month I pay now they do this. I feel it's very poor service never works anyway horrible wifi service lose or not even get a signal

Spotty service. Bad customer care. They close for 3 days a week so contacting them with problems is…read morean answering service. Been out of service since 3am. Called 3 times with no response from on call tech.

SERIOUSLY the best customer service EVER! We got our internet installed the same day we signed up…read moreand have always had same day service when needed. The price we pay is reasonable too!