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T-Mobile

3.4 (5 reviews)
Open 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

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3 months ago

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T-Mobile

T-Mobile

(3 reviews)

I was extremely happy with the service provided. Ed, a very pleasant young man, greeted me when i…read moreentered and helped me through several questions. He did not give generic or memorized standard answers. He provided proof that was easy to understand and factual. I would most definitely recommend seeing Ed if you have questions about your Tmobile questions.

Everything they told me was untrue. I asked for a 5g upgraded phone & data plan over my former one…read morewhich was 4g. They said they had a free 5g phone & blazing fast 5g data plan but unknown to me I instead got a 2&3g downgraded phone that couldn't get 5g but they kept saying I had it. I asked for monthly pay & no contract but got roped into 2 years because if I left before then, I would have to pay a huge way overpriced lump sum at once. Then, after I was unable to use the 2&3g phone at all in a year, because 2&3 g was being shut down, is when I found out from another Co. the phone I got from T-Mobile was obsolete 2&3g but still had to keep paying their overpriced plan for another year & buy another phone which I got unlocked from Best Buy a 5g pixel but still could only sometimes get 1 bar because of nearly dead zone at my address, but they kept saying I had their blazing fast internet at my address. When I proved to them the poor to nonexistent 5g, they kept saying they were making upgrades in my zone for nearly 2 years. So to have reliable service, I had to keep my old mobile co, while still paying their twice as high plan or have my credit ruined or pay for overpriced lump sum. I am writing this on my other plan to be sure I have a connection to finish. I still have a few more months before I can finally get out of this bait & switch scam Co. for good. Hope they don't continue charging me after I cancel like they have done to others. There is even more lies & stuff but they deserve a -5 instead of a 1 star.

T-Mobile - mobilephones - Updated May 2026

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