Visited on Friday, Not been to Horsham for a very long time, and this day was foggy ,so stayed…read moreinside. Noticed a Jessops and other shops that had migrated from Epsom. There was Gerry Webber, and Fragrance.

I can link into purpleangel on her review. Swan Walk is ok if it's wet outside!! Same old High…read moreStreet shops On your first visit, it is like a wonderland.but that wears off after a while. As for eating, there seems to be nothing tempting. It's all Paninis, flat uninteresting pastries at exhorbitant prices!! No doubt the result of high rents. Better to shop outside

I must apologise to John Lewis, I was young and naive and hopefully I have grown since my last…read morereview. Having experienced some near horrendous customer service from other home stores over the last year (cough Ikea cough shameonyou). I have to say how pleasantly surprised I was by John Lewis' fantastic response to my broken television catastrophe (I was right in the middle of a modern family box set marathon, catastrophe is an understatement). I did not have the receipt and had lost all faith in the decency of human beings when I took my tv to the Tunbridge Wells store I had purchased it from less than two months before. I explained that the tv had already been taken away to be 'fixed' and returned to me still broken by Sony's repair team (cough Sony shameonyou). They said they would try to find the item number for me on their system even though I didn't have the receipt and gave me a voucher for a free tea and cake to use whilst I waited in their in store cafe. Note my pleasant surprise that since my last review they also now provide soya milk. After I enjoyed my tea I went back over to the customer service desk where they informed me that from the item number they could see that the tv was only received by them in store two months ago and so it could not be more than two months since I purchased it and that they would send it away to be fixed, in the interim providing me with a free replacement tv. A week later I returned to collect my now fixed tv and was a very happy bunny. An important lesson many other big chain stores would do well to remember, never underestimate the power of good customer service.

Their customer support is so good that I will never purchase an electrical or large homeware item…read morefrom anywhere else. ~TV replaced, no quibble. Washing machine fixed, no problem. Love 'em.

Quality/Quantity - We were told to visit here for the…read moreamazing views. Not sure where all my pictures went? But it's ok, as the views were not that amazing... Fairly good size mall, seems upscale-ish. Atmosphere - 3 stories Fairly new mall, indoor/outdoor spaces. 20 restaurants/bars, from casual to fine dining. Main restaurant attractions would be the ones on the rooftop terrace. Cinema, 24 hour gym, etc. Events are held here too - see website. Mall is open 7 days a week, see Yelp and see individual businesses for their specific hours. Service - Good. Price - N/A Owner Comment - Congrats on all your success; you are the main mall attraction in Oxford!

Nice mall just next to the Oxford university. Lot of people there, ample parking lots, lot of…read morebranding stuffs.

I have bought three double beds at Horsham Bedding Centre and have in the past always found them to…read morebe excellent. However, in July 2021 I ordered another double bed similar to the one they had sold me previously and paid them £1,700 up front. In September 2021 they took away my 4'6'" double bed and instead of delivering me another 4'6" double bed, delivered a bed 6 inches narrower, i.e. only four foot wide. I am finding it impossible to buy sheets, quilts, and particularly a fitted electric blanket measuring four foot wide. I am stuck without a proper double bed.

Having tried the other bed shops in Horsham, I bought my new bed from Horsham Bedding Centre…read morebecause Lynn provided truly excellent advice and friendly service both times I visited. Not only that, she offered to arrange for the new (heavy) mattress to be turned when necessary at no charge (I live alone and couldn't possibly turn it myself). An excellent shopping experience and I look forward to my new comfortable bed when it arrives! Thanks, Lynn!

Fabulous Dept. store!! Spectacularly laid out, clean, really attractive staff!! Quality of stock is…read moreall you would expect it ti be from such a high quality name. Toilets are quite a long way up and not very spaciouswasn't impressed with them. Don't try and walk up to themvery busy staircase. Restaraunt is bit pricey and has that lingering warmed up pasta smell!

This is a typical Wilkinson; always has what you need and it's a good size. The staff are always…read morepolite and we can always find what we're looking for.

Love this store it has a huge range of everything on 2 levels and a big lift for access to either…read morelevel great deals all over the store friendly service never had a problem there

The shop is good but debenhams is closed. I wish I could go there again but the shopping centre is…read moreso good that I loved it

As Malls go this one is OK. Anchor stores include Debenhams, BHS & Boots. There is a fair mix of…read moreshops- Monsoon, Disney, La Sensa, River Island, Claires, Pineapple + all the normal ones. Plenty of eateries, although the large one on the 1st floor is nothing to rave about & very noisy. Always clean, Multi story car park with plenty of paypoints, toilets are million times better since the alterations, pleasant staff, plenty of escalators but only two lifts so don't park on the very top floor if you need one. I think the Christmas lights & Santas Grotto are very disappointing this year not up to previous standards. Bus station one side & train station the other. All the other major store are situated in the pedestrian precinct just outside the mall.