Me and my two friends went to this location and we brought a bag full of good items. Btw the store…read morewas COMPLETELY empty except for two employees and one woman shopping. We give them the bag of clothes and head out. We received an email that they were gonna take 2 HOURS..? With an empty ass store?? There's a difference between being busy and just being a total bum at your job. DO NOT RECCOMEND

I have been selling at Madison Alabama for years . but after the experience I had Friday night I…read morewill never be back and I will spread the word to people I come in contact with to go somewhere else. i took clothes in came back to pick them up they told me they to 4 things for 19 dollars and some change. When I got home Friday night something was bugging me about so I checked the 4 garbage of stuff I took in several of my items were missing. I have Emailed Madison Al Plato's Closet and the corporate office. No reply. I will never deal with them again after this happened and is in contact with me to fix the problem.

Great customer service! Also have great gift ideas for everyone. Clothes are great quality and they…read morehave a little bit of everything.

Enjoy shopping for Gifts and Unique items for all ages here! I can always find something! They…read moreare kind and have great customer service! Some prices are higher but they almost always have some sales going on and have a rewards program as well! Wish they had a few Plus sized items, but I will keep getting my gifts and special occasions items here no matter what! Highly recommend! Check it out!

The manager was very rude to us this evening. We had been shopping all afternoon for a hoco dress…read more I had no idea the mall closes at 8 pm (that's crazy in itself) but we ran in and found a few dresses to try and found out the dressing room was closed (it is 7:45). I asked if we could hold the 3 dresses to try on and she said, "Not overnight." So I asked if my daughter could just run in and try them on then and she said that they were closing the dressing room at 7:45 bc "They have a lot to do." And that "if we hadn't come at 15 minutes until closing we could've tried them on." I said, "If I'd known that was a rule I would have." She said it's not a "rule, but she's the manager and has a lot to do." Kids these days. (I am going through menopause and probably sound like a 'Karen' right now, but just wait kids.) When a 20 something manager doesn't want to make a sale so she can leave early I just see it as laziness. I was putting the items back where they go and kind of to myself, but apparently too loud, I said, "I guess we'll have to get this somewhere else." To which she responded, "That's fine you do that." Something within me snapped. I mentioned to her that "yes, it would not bother you not to make a sale bc you don't own the store." She said,"I honestly couldn't care less. I don't own it, but I am the manager and I make the rules." Anyway, doubt I'll be back bc it was so embarrassing and pointless. She will be in my shoes one day. I owned my own store 14 years and if I'd had a manager who was more concerned about going home than about my customers needs and making sales she wouldn't work there long. This just was needless. I even told her we would make sure to get the 3 dresses back where they go and not be a bother. To which she replied that, "even if we put them back up it would cause them more work."

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Huntsville, AL to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Parkway Place Mall.

Friendly and knowledgeable sales associates. If you are a runner this would be a good place to buy…read morerunning shoes.

I was a first time customer and the sales person did not state the store policy when buying a shoe…read moreon sale nor suggest shoes for my particular foot problem.After 3 days of wearing the shoes which were not suitable, I am not able to return or exchange them.

I came to Off The Rack Boutique desperate for a dress for a same day wedding and Shannon was…read moreamazing at helping me find just what I wanted. She recommended dresses that looked flattering and also let me know what I should pass on, and I was SO appreciative! I'll continue to shop here because it was such a wonderful and personalized experience. I'd spent the whole previous day at department stores frustrated and Shannon was able to square me away quickly. Love the shop and the value is phenomenal for what you get. Highly recommend! The dresses aren't old and outdated either, very current and in great shape, many new with tags. I'll be a repeat customer.

I have been going to off the rack for years for my prom and homecoming dresses and now I get my…read morebusiness casual and sundresses there! They really have something for everyone and a great selection in every size!! I cannot recommend this store enough

I like Shoe Fly. In their "About" section of their website they state: "We operate under the belief…read morefound in Proverbs 31:25 which says: "She is clothed in strength and dignity; she can laugh at the days to come." That's beautiful. I never knew their strong Christian foundation until reading this this morning. The in-store experience for me has been a tightly edited selection of women's clothing and shoes. And when I say "tightly edited" also, the store's footprint is small. I was confused when I first roamed into Shoe Fly because, by the name, I thought it was just a shoe store. No, they offer ladies dresses, tops, bottoms, rompers, jumpsuits, and shoes. They have two brick and mortars, one in Huntsville and one in Madison where you will find "unique items in store that you cannot buy online." They offer everything from t-shirts to denim, embroidered shorts, knit pants, midi and mini dresses, and bodycon dresses. Their prices are reasonable, too! Their online selection looks larger than the in-store selection and shipping is free with a $50.00 purchase. Shoe Fly is a fun place to check out, browse freely and support local!

I have always loved this boutique since I was in Highschool but as everyone knows sometimes you…read moregain some weight after highschool. I used to fit in a majority of their tops but now I don't fit in most of their clothes and when I asked if they had a larger size the sales girl acted almost insulted and told me they don't order anything larger than a large. I wear a large in target and kohl's and other brands like that but I can't seem to fit in the large at Shoe Fly. I had a great and helpful experience at the Madison location but still didn't find anything to fit. I'm not fat I'm just curvy with a little tummy but walking into Shoe Fly makes me feel like a hippo. What was once my favorite store is now the number one place I avoid because of how it makes me feel. I wish they were more helpful towards people who don't have tiny model bodies.

Love this store! I can always find something here. The owners are very friendly & helpful.read more

Apparently Boutique Warehouse in Madison, AL doesn't need your money. When I sent a FB message…read moreabout how I was treated in their store and let them know that they lost future business from me, the reply I got back was a "thumps Up" emoji. That shows me they do not need your money nor do they care about customer relations. This issue is not that I wasn't able to exchange an item, it IS about how I was treated when trying to make the exchange. So if you are shopping Madison, I implore you to choose one of the other boutique stores. They are hungry for your business and will treat you with respect and kindness.

Called to have two gift baskets made/sent to a client. They were SUPER helpful, took care of…read moreeverything, and my client absolutely loved everything!

Super fun Alabama souvenir/gift shop! I was able to get a postcard, ornament and magnet from this…read moreshop. Lots of fun local items too. Located in a huge strip mall so parking is very easy, staff was very friendly!

UPDATE: Today is one month since I wrote the five star review. I am extremely disappointed with…read moreWrapsody's rigid policies and customer service. I purchased a Christmas gift for my wife the day I wrote the five star review, and specifically asked during checkout if it could be exchanged if it didn't fit or wasn't to her liking. I was assured that exchanges would not be a problem. Based on this reassurance, I opted for a thoughtful gift instead of a gift card. My wife, a teacher in Athens with an incredibly insane schedule, attempted to exchange the item during her limited free time. Unfortunately, the store was "closed for inventory" that day. Today, 1/21, she was finally able to return to the store, only to be denied an exchange because it was outside their return period (this came from the manager). When I called to confirm this (I had a hard time believing this from a brick and mortar small business), I was told their return period is "generous" as a small business and that they had signage everywhere about the return. (If I had seen the signage, the gift card would've been an easy selection, and I wouldn't have had a conversation concerning returns). The manager added that as a small business, they don't make accommodations for returns because it would harm them financially. Doesn't treating customers with disregard hurt a business financially? I can't believe that a small business would place more value on a shirt that cost them $20 over customer satisfaction that draws continued patronage. It isn't like my wife was returning something out of season. Christmas was less than a month ago. My gift recipient is guilty of not reading the fine print and being a little late based on that. However, I don't see how a small business can afford to treat their customers like this and stay in business. As a customer, I find this inflexibility and insensitivity unacceptable. My gift recipient is guilty of not reading the fine print, and when you mix that with her schedule, random closures (weather/inventory), rigid store policies, and the store's disregard for their customers' circumstances, it left my wife stuck with an expensive gift from me that doesn't fit--and it leaves me embarrassed for trying to give a thoughtful gift that can't be returned and frustrated with the mentality of where I bought it for being so legalistic and insensitive to my fight recipient. They did not represent my intentions well and lost my trust. This experience has forced me to adjust my rating to one star. I will not shop at Wrapsody again, and I encourage others to think twice before supporting a business that prioritizes fine print policies over empathy with perhaps a small amount of grace to gift recipients given the circumstance.

First thing I noticed is that they have quite a selection of gifts for all occasions. They have a…read moregreat selection of enewton bracelets, which myself and my girls all love. So I know I'll be coming back to buy some for all of us. They even carry extended sized clothing, my only wish is that they carried more of it, since I wear xl or 1x in almost everything. Overall I liked the store, and the girls that helped me were very sweet. My girls were very happy with what they found, and I walked away with some nice things as well. I will definitely shop there again.