I had a double problem, battery dead and door locked no keys just a fob. They took care of it with…read moreno problems. So professional and friendly.

I told them that the car turns over, but won't start told them what type of car what year…read moreeverything so that they could be ready to come and get the vehicle and be prepared but yet they say they don't know how to do it. They need me to do this that to pop the into neutral and charge me $40 because they don't know what they're doing. They were nice people. They were unprepared for the job when given information.

Affordable pricing, dependable, and friendly service. Makes every customer a priorityread more

called them and they were to the spot I needed and had our vehicle hooked up within 20 minutes,…read morevery fast acting, and very polite and professional. highly recommend!!!

Excellent customer service, reasonable price, and quality service. I'm back on the road feeling…read moresafe driving again! I was stranded on a country road in the middle of nowhere and K and T Auto towed my vehicle and had me back on the road in a short amount of time.

John, Aaron, Brent and Brooke are the absolute best. I had a repair that needed completed to my…read more2019 Lincoln, other Ford / Lincoln dealerships in the area could not do the work or would not do the work and John and his service team went above and beyond to get my vehicle in and get my vehicle repaired correctly. So appreciative of all of their efforts and would definitely recommend John, Aaron and the Team at Rochester Ford for your next new or used vehicle or service needs. Thank you Rochester Ford.

I bought my very first car from a dealership! After walking out the door, I felt silly for being so…read morenervous. The service was fantastic and everyone was very patient and willing to work around my schedule in order to help me out. Thank you John and everyone else at Rochester Ford Lincoln. I'm very excited!

Absolutely incredible work done. The owner and staff are some of the most polite people you will…read moreever come in contact with! Getting into an accident is obviously stressful but Ken and his staff make things so smooth. Thank you so much!!

Don Boehme is gre to work with! we have just purchased our 7 cars and our son has bought one. He…read morehas never given up, and has been able to help us each time. life long customers here! We will always tell out friends and family to go see Don and Mike Anderson for any auto purchase!

My family and I were on a family road trip and broke down in Rochester. I called at 4 on a Monday…read moreafternoon. I Described the problem and the service manager told me to bring it in first thing in the morning. They worked me in that morning and had me back on our vacation by 11 a.m. I am really touched by their commitment and generosity. Their repair to the coolant system has held up well. I'm happy to recommend the service department.

Best experience I've ever had with a shop repairing my 2008 Mini Cooper. They are honest and…read moretreated me like family. I highly recommend them. I'm a 77 year old grandmother and my 2008 Mini Cooper broke down on me in the middle of a back road. I was panicking and didn't know who to call. Their number was given to me. They were quick to respond and treated me with so much kindness, it put me at ease right away. I was impressed that they were able to diagnose the problem right away on a foreign automobile and getting the proper parts was no issue for them. they could have easily taken advantage of me, but they didn't! Charges for towing, repairs, etc...were under what I had expected that they would be.

Had our car towed here after totaling it on a deer. Everyone was so nice and polite to us as we…read morecame to collect our things.

My experience with this shop was below any imaginable dishonesty perform by this kind of business…read more I would N E V E R recommend this shop to anyone !!!!! I responded to received advertisement offering free winter inspection. I was "on the alert mode" during the process, due to behavior of 2 man working in the front/office. As presented on attached estimate, I was informed that my car needs a replacement of rear breaks with the routers. Provided cost for this job was $512.71. Later I verified price for the parts if I would choose to move forward, which is approximately $170. I checked condition of my brakes with 2 other shops resulting in the same evaluation: all my brakes are in perfect condition (almost new}. 2nd issue presented to me was leak from Valve Cover Gasket. Replacement of that gasket was priced for $712.77. I check that cost with other shop. Quoted price was $200. Ironically my car didn't need that job as well. The mechanic "doing this inspection" sprayed some fluid excessively, to provide visual evidence. Afterword I monitored level of my oil, especially after longer trips. The level of my oil was and is perfect. After cleaning the fluid sprayed by Skiles Automotive mechanic, there are no more stains under my hood. One of the mechanics re-inspecting my car expressed " that this is outrage and insult to the industry". I agree with 1,000% intensity. I don't know how many people in this shop are involved in this stilling. I had dealing with 3 workers: Joey Garcia ; Service Advisor, Tim Wrightsman : Service Advisor and the mechanic. I am expressing my very sincere compassion to those who were taking advantage off by those "crooks". I would not feel save even park my car there.

Prices are much higher than other shops in the Mishawaka/South Bend area. Do yourself a favor ask…read morearound for prices.