If you like ole town charm, old gold décor mailboxes, great smiles and welcoming customer…read moreservice...this is one of the places to go to ALMOST escape from it all; otherwise if you really wanna escape go South West texas or NM. Greg & ???can t remember were courteous and joyful to be around and got the job done. I will continue to go here. and remember they are closed for lunch! WHY? b/c its a SMALL TOWN and I grew UP in a SMALL TOWN~John Mellencamp

Mail man is just driving through my neighborhood stopping at 1 mall box a day. He was very rude to…read moreguest I had because he thought they should have stopped what they were doing and go to the mail truck to get a package.

the white lady with the dentures is literally the rudest person in customer service I have ever…read morecome across. I have had 3 horrible experiences with her. I witnessed her calling another employee names, calling him fat and lazy. Today, I brought in a package that was delivered to my house my mistake so I brought it back in to be redelivered. She literally told me to take the package back and take it to a different post office. GIRL THIS ISNT MY PROBLEM. DO YOUR JOB! she needs to be fired. I'm done with it.

The staff is always very nice and helpful. I never have to wait very long in line and they are…read morealways able to answer any questions I have. Great service!

Fantastic branch. Clean, effiicient, fast knowledgeable service…read more US postal service is totally underrated. Use the mails, use your post office, its one of the few federal services the average person really benefits from having. I have sent tens of thousands of letters in my life and I think they lost maybe 2. If you compared this to the hassle of lost and misdirected emails, there is hardly any comparison for accuracy. Email is cheap and fast, but if you want a nice well done communication that can be most reliably received and archived, letter mail is hard to beat.

I don't often review Post Offices but definitely needed to give some love to the South Bend post…read moreoffice. The employees there were super helpful and polite. I had some questions and they went out of their way to find answers. Also it was very clean and worked efficiently. Not much else to say other than this post office had all I needed and more.

Clean and efficient. Good job south bend. Very rarely busy and it's located in downtown. I agree…read morethat the entrance is a tad confusing... who the hell designed it like that... If you are an ND student, there's no need to come here unless you live way off campus. There's a post office on campus over by grace hall and the fire station... around that area, close to the east gate.

I don't understand how I can mail a package on Jan 06 of this year and it still hasn't been…read moredelivered or the tracking updated. I also shipped 2 other thing on Jan. 10 and they just updated the tracking to being in Indy. yesterday. Where have they been the last 10 days. UPS and Fedex don't take 10 days to update their tracking. Then I mailed a package to AZ. on the 16th of Jan. and it was delivered today. Something is crooked at Elkhart P.O.

Been calling for 4 days ... no one will ever pick up the phone. Unbelieveable lazy people.read more

While I've occasionally had some mail delivery issues, most of the time I have been able to call…read morethis post office directly to get assistance, and they're friendly more often than not. I used to have new carriers all the time but have some fairly regular ones now. They even deliver packages on Sunday on occasion. One perk for sure of a small town post office such as this one is that there usually isn't a line. Even when there is, it often moves semi quickly. I have also been able to just drop large outgoing packages which already have postage on them printed online to an empty counter to the left instead of waiting in line. However, even in that case, if you're able to give them a couple minutes, they will gladly give you a receipt for your drop-off if you wait for one of the open counters. It's always clean in here. They have greeting cards, gift cards, padded envelopes, and mailing supplies available for sale. The always ask what type of stamps you prefer if you are purchasing books or sheets. While the counter area closes at 5 during the week, and I believe noon on Saturdays, the lobby is open 24/7 so that you can drop letters and smaller parcels in the indoor slots anytime or check your PO BOX if you happen to have one. My one real complaint is that the blue box outside around the corner of the building hasn't been reliable for me thus far. Everything I have dropped in that box either never made it to its destination or took a month. I just take everything inside now to be on the safe side. Tina is the best. It's always a pleasure when she's working the front counter or happens to be the one answering the phone. She's made pickup of my missed deliveries, etc. easy for me by having my mail waiting for me in a bundle at the front. This is definitely one of the better post offices I have ever used.

Every time I go there to mail out my packages I always get the best customer service from the…read moreclerks. They're amazing.!!! They are always very helpful.! I highly recommend.

My granddaughter had a huge settlement check that required overnight delivery. I used her address,…read morewhich included the apartment number, but wasn't sure if it would be best, or should I write out "Apt ". The clerk looked it up on the Postal computer and assured me it would be alright to add the Apt number to the address. I spent $30.45 to overnight it. They could not deliver because the address did not have "Apt. 1" written out apart from the address, and are sending it back and I have to pay another $30,45. They cost me $60.90 for bad advice!!

I won't even give this location one star they have lost or purposely not scanned two of my packages…read moreand I'm told "oops" something isn't right here I just want my packages that I paid good money for!! The whole track my package through customer service was no help at all as all I was told was this happens instead of watching video to find what happened to my items! Sad.