SGB is the best local bank around the Valdosta area. They offer a wide array of financial services…read moreincluding deposit accounts, mortgages, even multi-million dollar commercial loans. I have been working with them for years and they've always treated me like family. The tellers and customer service reps are very efficient and the MOST friendly. I love to go inside and have a chat with my friends from time to time, but the drive-thru is convenient also for those days that I'm in a hurry. Tip: This location recently got a new ATM if you'd prefer to skip the human interaction. It's very quick!

My mom has been using this bank since she graduated high school. They are always so helpful and…read morekind.

This bank is the worst bank I've ever gone to when it comes to technology. The mobile app is…read moreextremely glitchy and I haven't been able to open my account on it in weeks. Customer service chat doesn't work and customer service in general is rather unhelpful, especially since the email hasn't worked in a couple of months. The hours are troublesome to anyone with an 8-5 job. The bank would seem fine to anyone who only wants to put money in and get loans, other than that I would not suggest it.

I've been a member for several years and upon reflection have no idea why I had ever banked with…read moreanyone else until then. It's nice to see there are still at least a few banks where there are real people, working in a real building, who do their best to help you with whatever issues may arise. Not EVERYTHING can be done online. I had been banking at the Moody AFB branch of the Armed Forces Bank, which admittedly had the advantage of being open for many more hours than most banks. In fact, the bank's hours matched the hours of the main Base Exchange store. But that branch closed and no other branches of Armed Forces bank are anywhere close to Valdosta. Therefore, I immediately switched to Southeastern Credit Union and have been happy with the decision ever since. My thanks to the Moody AFB branch for all their help securing an auto loan refinancing ... specifically to the current Manager Rhonda Walker, her assistant Scarlett and the teller Tonia. I won't be switching banks again anytime soon. Cheers, Al Fecteau Hahira, GA

It us very successful and fastest to use. They help you with everything you don't go to other…read moreplaces and do other credit or whatever you need because they will do it.

i have been treated like a stranger there many times,im a veteran and walk with a walking cane..i…read morehave had to stand and talk with someone instead of being asked to sit down in the office of that person.if you wear a suit and tie ,they jump up and run to you.if you walk in with jeans,they look at you like your a bum.i have been a customer with regions around 10 years now.not a good bank to do bussiness with,refused me a credit card that they sent to me.but i went and bought a new 2024 car instead,now they sent me a invite to have a credit card.i tore it up.don

Worst bank I have ever dealt with. They block my card at random. Today is Easter and they blocked…read moremy Card I called them up and the first lady got an attitude and hung up. The second person refused to unblock my card and told me to unblock my card at a local bank. Everything is closed today. I am military and just got back from overseas. I had an appointment to tommoro to get a car, now I have to cancel my appointment and wait for the bank to open. I am changing banks I cannot deal with them anymore. Worst bank you could get. Especially their terrible customer service.

It was fast and easy. Stacie was great! She explained everything clearly and made the visit…read morecomfortable.

Simple approval process and money in minutes with excellent customer service throughou, they even…read moremake making a payment pleasant

The update doesn't work like the old one. The old one at least showed your beginning balance and…read moreending balance period Now, when I try to transfer money to my checking from my share account.It doesn't show the accurate balance.This is ridiculous leave things like they were!!

I agree with a previous review regarding access to the account. I've never had as much trouble as…read morethis bank. Granted it's been a few years since I've opened a new account anywhere. I didn't quite understand why I had to wait 30 days after signing up for mobile banking before I could use it. I couldn't even deposit checks. Thank goodness I still have my old bank account. The staff on the branch I've visited seem to lack communication which led to many annoying messages and quite frankly felt rude. I felt disrespected as a customer. I am now in the process of finding another financial institution. I know of one other person who was not happy with attitude and went somewhere else with their business. I'm headed there too.

Ansel Clark, Ray Chitty, and Parrish Clark are all locals that have grown up in Valdosta. They…read morerun a very good bank and have great customer service. I have known them all my life and they are trustworthy professional people.

I received a call from what I thought was the fraud department at OZK and they asked all the right…read morequestions and I gave out to much information. Well it was a big scam. Brittney and Marjorie did a fantastic job in helping me get all this straightened out. Yes I was very frustrated and they both understood. Both are a big asset to OZK. thank you for all your help. Hal

The worst customer service I have ever had at any bank ! The customer service representative on…read moreone of the service desk is the rudest bank representative I have ever experienced (twice with the same person) ! Gave this person a benefit of doubt the first time thinking that everyone has a bad day once in while !! Unfortunately the same thing happened again the second time !! So, I will definitely be getting my account closed as soon as its out of penalty time.