Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Discrete, compassionate, professional and efficient. Highly ethical by recommending only necessary…read moretests. Fred. S

1 other patient was here and I waited for an hour after being told a strep test takes 5 minutes.read more

DO NOT GO HERE. EVER. I almost never write reviews, but this was by far the worst medical…read moreexperience I have ever had. While visiting New York, I became seriously ill with chills, fever, sweating, nonstop coughing, shortness of breath, and intense chest pressure. I know my body, and having had bronchitis a hand full of times before, I was confident that's what was happening. I was seen by a male doctor who was completely dismissive. After I explained my symptoms, he asked if I had asthma or allergies and then flat-out told me there was "nothing he could do." He refused to treat me, only prescribed an inhaler, and told me to buy over-the-counter medicine at CVS. His brilliant medical advice? "Wear a scarf, maybe that will help the coughing." I spent the remainder of my trip absolutely miserable, running a high fever, unable to sleep, and had to cancel all my plans that day and ultimately had to delay my flight because I was so sick. The moment I got home, I went to another doctor and was immediately diagnosed with bronchitis exactly what I had told this so-called "medical professional" from the beginning. This entire situation could have been avoided if I had been taken seriously and given proper care. Instead, I was dismissed and sent away sick. If you value your health, do not go here under any circumstances.

Fast and courteous service. The doctor on duty was very capable--thorough and alert. I'd come here…read moreagain should I have the misfortune.

A PA told me I didn't have an infection despite all evidence pointing in that direction. He didn't…read morerun any bloodwork, just told me this based on vibes I guess. I ended up in the ER all night when I spiked a fever and was unsure what to do because the PA hadn't correctly diagnosed me and given me any sense of what to expect.

Quick in and out visit, PA and assistants were extremely nice and professional. Would recommend!read more

I walked into this urgent care for a severe stomach ache and digestion issues. After paying $250 to…read morebe seen, the male doctor insisted I had a UTI. I came here because I don't have health insurance and the doctor said he would run blood work and a urine sample for $50 because he knew I was paying out of pocket. I was told he would call with results 2 days later. I never heard back from them again but received 3 bills in the mail worth over $300. Ultimately, this place is a scam, and the people working there rotate daily so it's not possible to receive consistent information on your care. I finally got my results by going back in person and everything was normal. No UTI.

I returned to MedRite today with a medical issue I was experiencing and was completely stressed out…read morewhen I arrived. I have to reiterate again how wonderful the staff is at this location. Special thank you to Kristy, Mely, Kennedy, Stan, Nick, Ben, Natalia, Kiran, Judah Fierstein, MD and most importantly, Mallory, who was able to talk me down from the proverbial ledge and really assuage my fears about my issue. She was so knowledgeable, approachable and down-to-earth. The staff are really top-notch and I cannot recommend them enough. With much gratitude for the wonderful care I received!

Most unprofessional experience I've ever had in a doctor's office…read more -Staff laughing and looking at memes while patients are waiting for care. -Guy in scrubs with no underwear who's butt crack was half out on a chair (like the whole time) -Horrible IV insertion for blood work... wasn't secured to my skin, very painful, took hours to stop bleeding, now very bruised. -had to retake a test twice because the staff didn't know how to operate the tech. -Staff were robots. Uninterested and rude, no eye contact. Least of my concerns... I wouldn't be surprised if this place is shut down within the year. Do better

Just got stitches for the first time and Dr Martina Edmonds was really amazing throughout the whole…read moreprocess. I couldn't be happier with the result

Stay away from here. I came in with complaints of my wrist hurting after a fall. They did an X-ray…read moreand told me I was fine. I left and got an X-ray from another doctor at a different clinic. Turns out my wrist was fractured and required a screw to be placed with surgery. The doctors are quite incompetent there and have no clue what they are doing... Go anywhere else!!

have been coming to CityMD for a long time, and overall my experience has almost always been good…read more Yes, there are sometimes long waits, and occasionally small misunderstandings happen, but nothing critical. In general, the doctors I've seen before were professional, kind, and genuinely tried to help. Unfortunately, my visit on December 14, 2025 was very different. I was seen by a female provider whose name I was unable to get -- the front desk did not provide it, and she did not introduce herself. From the beginning, her attitude felt cold and dismissive. I clearly explained my situation and asked if it would be possible to prescribe medication in a slightly larger quantity, as I come to CityMD regularly and currently do not have insurance. I paid out of pocket for this visit. Instead of calmly explaining medical or policy limitations, the provider responded with visible irritation and a negative attitude, which made an already stressful situation worse. She could see that I was anxious and in a rush, yet the interaction felt unnecessarily tense. At the end of the visit, I was told that two medications would be prescribed. However, when I went to the pharmacy, I received only one tablet of one medication, and the antibiotic that was promised was not prescribed at all. This was extremely frustrating and confusing, especially since the clinic was already closing and I could not clarify the issue the same day. What upset me the most was not even the prescription mistake itself, but the lack of professionalism and empathy. In all my previous visits to CityMD, providers were respectful, patient, and supportive. This experience felt like an exception, and unfortunately a very unpleasant one. I truly hope this feedback is taken seriously, because CityMD has always been a place I trusted -- and I would hate to see that trust affected by interactions like this.

Really great option for urgent care in the city. We were visiting from out of town when my daughter…read morehad a fever. The MD provider was compassionate and competent as was the medical assistant. They did a culture for step, diagnosed my daughter, and sent RX to CVS down the street. Couldn't have asked for a more seamless experience. We were in and out in 20 mins and it was very simple.

Needed to get my thumb checked, and did not want to travel an hour to see my PCP, and my PCP would…read morenot be able to do an X-ray in the office or put a cast or splint on my thumb. Made the executive decision to try an urgent care instead of a local emergency room. Emergency room's on a Friday in NYC., can be a gamble. Summit Health and CityMD are now part of VillageMD.  VillageMD provides high quality, accessible healthcare services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional clinic settings, and in patients' homes which is a service I love, reminds me of concierge medicine, and through virtual appointments. You can easily find this location on West 14th street, 2 blocks away from Union Square. Upon arriving you're greeted by a very pleasant receptionist that will ask if you have an appointment or, are a walk in. I was a walk in, therefore I scanned the QR code at check in, which gives you electronic consent forms to fill out. The waiting area is very clean, no crowds, and esthetically pleasing to the eyes. The atmosphere and service gives you a comfortable, and relaxed feeling, especially with the beautiful art. After electronically filling out the forms, I was given an immediate appointment. My wait was barely five minutes. Went to the back, had my vitals taken. Doctor came in, within another 5 minutes. Had the pleasure of seeing Dr. Ira Owen whom was a kind Doctor, with excellent bedside manners. Felt like he was Superman, just needed a cape. After examining my hand, wrist, and elbow, the Doctor felt it was a terrible sprain. My thumb was put in brace, and I was given instructions on how to care for the sprain. My entire visit was probably under 35 minutes. Could not ask for a better medical experience. Definitely recommend City MD West 14th street location. Tip: If you need x-rays, call ahead to confirm which location has the mobile x-ray technician. To ensure you are not left inconvenienced.

do not go here they will turn you away! their payment system was down but the employee blamed it on…read moreme and turned me away from treatment. i have health insurance and fully registered for the appointment but their card readers weren't working and they said i can either pay or they cannot treat me. i understand since the payment methods weren't functioning, however they were treating me as if i didn't have enough money to afford care and were speaking down on me. i am literally a person just trying to take care of my health the least you can do is not treat me like i am broke and don't belong there. never coming back just go to the hospital atleast they will actually take care of you

I had to go in for a Covid test before a flight. There was a little bit of a misunderstanding about…read moreensuring I would get the results in time which as you can imagine caused some anxiety! Renee Kagan was the physician assistant. She was incredibly kind and generous and patient, and sat with me to figure out where the misunderstanding was. She looked up my flight destination to help ease my nerves about what kind of test was needed for entry, etc. She just went above and beyond, to ensure her staff was following protocol while also giving me some peace of mind. I left Urgent Care feeling really grateful that kind people like her exist. She had no ego, just concern and was incredibly solution oriented instead of just saying "too bad". I am so appreciative of her and her bedside manner. Oh, there is also no wait time and they honor appointments. Great experience overall. I took a star off because the person at the front had his mask just under his nose. I imagine this wasn't purposeful, but given that it's an urgent care, there should be mindfulness around this.

I normally don't leave reviews but this place is awful. From the moment I walked in to me leaving…read moreit was a disaster. The front desk looked disgusted when I told her I didn't fill out my forms yet. I just booked the appointment 10min prior to my appointment. I came in for a possible concussion and the doctor looked at me like I was stupid the entire time and made me feel very uncomfortable. Definitely don't recommend.

From start to finish, the providers and staff at callen lorde- Chelsea have been wonderful. I had a…read morevery positive experience with all the staff, medical and psych providers and staff at the pharmacy with my prescription/insurance assistance. They are a great team of people and I'm lucky to have access to this medical community.

USELESS, Why is the pharmacy open and im calling 7 times back to back and not a single person can…read moreanswer the phone. Can't begin to explain how USELESS the pharmacy is or the people who work in the front or back in the pharmacy. Yearss going to callen lorde locations and every single one of them is literally run by useless mfs. If i call a manhattan location to refill my prescription how dumb do you have to be to refill it in a brooklyn location? And then say you are unable to help me? So I just have to go more days without my medication because the usesless people that work there can't do their job correctly and are no help: why tf are yall there for?