Sure your juice is excellent.... That's about it. So I called one Tuesday night having issues with…read moremy evic vt the gentleman scoffed when I mention my device would not fire/power on, I got pretty frustrated by this, he advised me to come in and have their technician look at it? I really don't know who he was talking about he seemed distracted and annoyed by me calling the store. Moving on from the terrible phone skills, I tried working out a warranty exchange deal with the manufacture they referred me to the place of purchase... So I called again to the store and I work two jobs no free time blah blah etc... So this awesome lady gets on ,who states she's the owner, and I let her know what's going on and she's like, Ya! I'd be more then happy to help!. We worked it out over the phone that my girlfriend could bring my bank statement (lost receipt) and exchange the device. I'm like sweet you're the coolest chick ever(excluding my wonderful girlfriend)! So my girlfriend gets there gets ignored for a bit and she gets ignored she explains the situation brought everything the lady needed, but the guys there scoff at her whisper to each other if they think she's pregnant ,which she is we find out Friday if it's a boy or girl, and tell her there's nothing they can help her with and told her to go through the manufacture! keep in mind that this device is less then a week old! Oh boy.... So I no longer shop there,obviously, I myself enjoy dropping a couple hundred dollars every time I walk into a vape shop either on Juices, materials, or mods/tanks and I'm usually a loyal and often repeat consumer to whatever company I do my business with I've successfully converted about a handful of my friends away from that store that were looking for box mods due to there lack of exchange policy and customer service. Awesome! Hopefully this helps you in your quest to find the right vape shop! Best regards, Caleb P.S. excuse my grammar!

This place is very friendly and they will help you with any question you can throw at them. The…read morestaff is amazing and both stores have great atmosphere. If you are wanting to quit smoking or chewing tobacco, this is the place you need to go. They are very Knowledgeable and will not sell you something you don't need at the time. The mods (e-cig) they have are all great, from starter kits to advanced they have you covered. The juice selection they have is amazing to, so many to choose from. If you are looking to quit smoking or chewing or just to hang out, you have to stop here. You will not regret it.

Every time I have came in before work the over night attendant is either sleeping, on his laptop,…read moreor visiting with friends. The service from him is like walking on egg shells. He's hateful and acts as if it's a burden to serve me. Any of the other employees are welcoming and happy to serve the customers. I'm literally scared of this man I leave crying everytime.

This was the second time I came in before work and was ignored by the clerk while he was just…read morechilling with his friend behind the counter. They both just stared at me, and when I asked for what I came for, I was insulted so I just had to leave. I have been treated well in the afternoon but sadly, I usually need to stop on the way to work in the early morning. Can his ass.

Great service and great selection !! I wish I lived near one of these in LA! They guy was super…read moreknowledgeable and their prices blow ALL OTHERS out of the water

I went there just looking for a unique flavor. I purchased this berry mix and completely didn't…read morelike it. They won't do anything to fix it at all even though one of the employees hyped it up. Disappointing.

Was a returning customer for over a year. It was nice while it lasted. I came in to exchange some…read morecoils that were purchased. I buy the same ones everytime i come in because i bought the mod from this shop as well. The coils that are supposed to be checked by the staff before selling the product to ensure it was the correct product purchased, were not checked. When i finally found out they were the incorrect coils i went to exchange them, i was told no even with their mistake and receipt in hand. I will never be back in this shop. They have lost a loyal customer over a 20$ or less purchase. Absurd.

I was pretty happy with these guys…read more Customer service was fantastic. They didn't have the filter I needed, so I decided to get a new tank. I hate buying tanks, but the staff was super patient with my indecisiveness. They had a large selection. Of course, they didn't have the filter I needed, but they really did have a pretty good selection of everything. They did not seem to have a bar or option to try juices. If they had a tasting bar or tanks, I'd give them 5 stars. Environment was cozy and typical of a vape store, to include the comfy looking couch (I didn't actually test the comfiness of the couch). They also had some arcades to really provide some valuable nostalgia from a time before vape. I'm not sure if they worked and I'm pretty sure the staff was too young to truly appreciate it, but it was a nice touch. Thanks guys!

From the owner: Pinnacle Vapor is a one-stop vape shop for all of your vaping needs in the Carthage area. We carry…read morea wide variety of e-liquid as well as e-cigs and accessories from the best and highest quality brands. Our staff is proud to serve everyone from beginner vapers to the more experienced in a comfortable and friendly atmosphere. We also carry Kratom, Hemp / CBD and glass products. Amazing natural alternatives for your body. CBD is full spectrum from hemp oil and non psychoactive. Now we have Delta 8 hemp products as well

The employees at both the Rangeline and 32nd St locations are very friendly and know how to make…read morecustomers feel welcome. It's never been a typical, scripted sounding "welcome in", or "what brings you in?". It's always been more "what's up, man! What can I help you with?" And they always seem to enjoy striking up a conversation while getting the job done efficiently. I will say, coming from working at a Vapor World, the selection of products is a little disappointing, but still a large variety. Sometimes I just wish there was more in the ways of disposables, devices, and whatnot. But otherwise, they run a good business.