A year after the re-branding of this store from "Saturn" to "Mediamarkt", the style seems to have…read moregradually changed as well (apart from the colour change from blue to red). Although prices and products didn't really change, Mediamarkt uses more aggressive advertising and wants to be perceived as a the cheapest store. This unfortunately comes at the cost of customer service. But don't get me wrong: the place has an amazing variety of products, from CD/DVD over kitchen appliances, refrigerators, televisions, computers to vacuum cleaners and while price levels and service vary per department, some of them have the best price/quality ratio in the area. After multiple visits over the last years, my feeling is the CD/DVD/game department is one of the best. You can trust that you rarely will find a cheaper price for most of the items, even on-line on sites as bol.com. The staff is also very helpful to find specific products and order them for you if they are out of stock. The computer/electronics/camera departments provide a bit less service: on multiple occasions I was told they could not order me QWERTY keyboards or laptops because they're not available in Belgium (while Coolblue at the other side of the street does sell them), or that specific brands or models of external hard-disks or computer accessories are not available for order (even if the supplier website lists Mediamarkt Belgium as a retailer for their products). Once I was also told that they don't sell CompactFlash memory cards anymore because there was decreasing demand (which appeared to be untrue, because a month later they were again in stock). Prices for these products are often also more expensive than competitors, except for products in a promotion sale or on advertising. Overall, a good store for expanding your music and movie collection, and worth visiting when shopping for electronics and household appliances (but do compare prices with others for these products). Apart from Dutch, most staff also speaks good English and some French.

I called the store and talked with Tania who helped me get the puzzles that I wanted. The customer…read moreexperience was excellent and I would recommend anyone try this store. I'm very glad I called.

Came here a few times this week due to some problems with transfering data from my old phone to my…read morenew. The employees advised me to use the Base cloud app in order to upload all my info . I am still having some propblems with it, for some reason it is not working properly on my new phone, so they sent a request to their technical service to try and help me further. I am sure the problem should be solved soon. But the main thing is, the service was excellent ! Each employee really took his time to try and help me. They were friendly, patient and knew what they were doing. This is how customer service should be ! Great job guys !

A very nice craft store with a range of materials for different projects. I came in for beading…read moresupplies and found some fun things. Very low key and relaxed.