Santa Barbara Athletic Club is a solid three stars "A-OK" and "meh, I experienced (much, much) better." For the avid Yelpers out there, you get the subtext. Is it the best athletic club in Santa Barbara? Maybe? ... Is it comparable to any other high end athletic club in a major city, definitely not!
The club itself is dated. The equipment is dated. The locker rooms are dated. The group exercise classes are often out of touch. There is a lot of potential. With the right investors, ownership and management this could be a great club but as it stands now, SBAC is on par (and it many areas under par) with your standard run of the mill gym. There are gyms in nearby cities like Los Angeles and San Diego, for example, with up-to-date, state of the art equipment in pristine, clean condition offering memberships at $10 a month.
SBAC survives in Santa Barbara because no one has built a better alternative and if you're an SB native, you may not even be aware of what you're missing. In that case, ignorance can be bliss.
Without a major renovation, here are a few things that could be improved immediately.
- CLEAN the locker rooms thoroughly multiple times a day, daily. There are areas in the ladies locker room collecting so much dust and grime it looks like they have not be cleaned in years.
- CLEAN the equipment multiple times a day, daily. (It amazes me that in a "high end" club like this, I have never seen staff wiping down equipment in almost a year. This is a standard practice even in most bargain gyms.)
- Improve customer service, starting with...a smile. It's easy, watch :) There are a couple of good staff but the majority of the folks behind the front desk spend their time talking to one another, (sometimes whilst folding towels) while guests are waiting patiently to speak with them.
- Train staff to monitor supplies and keep them stocked. Almost daily, if I want to utilize a complimentary water cup or grab tea/coffee, there is always something out of stock. Be it a cup but no lids, straws but no cups, cups but no coffee, or some confluence of the above. (This will prevent guests from having to go back downstairs and interrupt your gossip/flirting sessions happening behind the front desk in order to ask for those items to be replenished.)
In terms of renovations, I'd love to see the ladies' showers improved. The water pressure trickles out and halts when someone flushes the toilet, hooks instead of rings, add a fixture in the shower for folks to set their razor, shampoo, etc if they bring their own toiletries, an opaque shower wall would be nice. (I don't need to see the woman in the stall next to me scrubbing her ass crack and I'd rather not be on display to her as I scrub mine). Replace the flimsy shower curtains with heavy duty curtains that don't blow and stick to ones' body. Invest in quality, standard towels (or better) and get rid of the tiny, brittle towels currently offered. Guests will use less towels if they are larger and more absorbent.
Now for some positive attributes. This is a club for all ages. It does not matter if you're 19 or 119 years old, you will have peers at SBAC doing fitness things throughout the facilities. You can feel comfortable joining with the entire family, your teens, your parents, grandparents, great-grandparents, or even your great-great grandparents. No will feel out of place. It's truly a club for all ages.
A few pro-tips:
- Ladies, lift weights! Diversify your workout for optimal results. Ignore the chauvinists in the weight room who think building male muscle is more important than a woman building hers. (Beware you may find yourself replying, "Yes, I am using this equipment that is in my hands.")
- Bring headphones with ample volume for the cardio room UNLESS you want to be serenaded by a woman who likes to go to the treadmill closest to mirrors and sing loudly for all to hear as she makes faces to herself in the mirror while walking on the treadmill.
- Don't be alarmed if you open the door to the sauna in the locker room and discover a member of the staff, fully clothed in their uniform sipping a Big Gulp and playing on their phone in the dark. I guess there are not many places for unenthusiastic employees to hideout on the clock.
And if you're ever looking for a what a five star experience at an athletic club is supposed to feel like, go visit FIT Athletic Club in Downtown San Diego. It's the best club I've ever belonged to. State of the art equipment, overlooking PETCO, trainers who are World-Class Olympic and Professional athletes, clean, beautiful club. read more