Dr Gregory Bernstein caused long-term, likely permanent, pain and bowel dysfunction after…read morerecommending and performing a procedure September 2025 which future colorectal providers described as contraindicated to symptoms, without cause (the procedure was on an asymptomatic hemorrhoid, incidentally noted during colonoscopy), and likely with improper technique, due to the facility's preemptive use of nitroglycerin. He rushed through the first appointment we had, and didn't ask many questions. Half my responses were mischarted, and he cut me off wherever I tried to ask questions, or provide detail.
When confronted with the severe pain (like, in tears, after previously tolerating a thrombosed hemorrhoid), he was a condescending jerk, and tried to minimize the pain as just anxiety, initially refusing to do any exam, and never performing a DRE, before or after, actively delaying receiving the right diagnosis and treatment in a timely manner which may have helped to undo the damage he contributed to. He just said to schedule an appointment a few months out, canceled a sooner follow up I had, and it would be gone by then if I used Nitroglycerin (which both didn't work, and added to irritation). Bernstein instructed a n to initially refuse to share a list of PT providers, until I finished two more bandings.
He then charged my insurance $1k for a second procedure he never performed. (Edit: this was marked as an office surgery in claim, but the CPT code was correct in EOB. He did bill initial visit at 45 to 60 minutes, despite less than 15 minutes of interaction).
On Yelp, others have described similar incidents, and being guided into a procedure recommended as "painless", without proper informed consent, and without explanation, concern, or followup when persistent or severe pain is the outcome. The entity had a negative reputation from both a local colorectal specialist, and PT.
I tried to switch providers at GastroHealth, stating to front desk that I did not trust Bernstein, but was told that wouldn't be possible, and to seek referral to hospital system (months out) instead, with access to any provider removed. After leaving a negative review due to causing a complication, then cutting off care, Dr Bernstein "graciously" rescheduled video visits (for a rectal injury), where he contributed nothing remotely valuable.