The best little shop in Hamilton! Very friendly owner's...I'll definitely return.read more

This place is amazing, great stuff, very affordable, and the owners are so nice!! Would definitely…read morego out of my way for this store. A great find!

I purchased a Movie Man recliner by Ashley at Dunk and Bright on January 14, 2026 and it was…read moredelivered a few weeks later. I found that the lever on this recliner didn't work. Excessive force is required to get it to close. I asked for a repair or replacement. The repair man called saying it would be weeks for the part to come in and I said that I can't wait that long. It was replaced by an exact duplicate, even down to the color. The second one doesn't work either. It's an expensive piece of garbage that only my cat can use. I can't get the lever to work and if I push the end of the recliner with my foot so it will go back in, that doesn't work either. I called their store and was told that I won't get a refund of the white glove delivery fee. I kept saying over and over "but It doesn't work," to which the woman on the other and of the line kept repeating her mantra that it was delivered. Sorry, but that excuse doesn't work. This falls under not fit for ordinary use under warranty law. I shouldn't have to use excessive force to close it. I want a total refund. I paid $758.16 including tax and the white glove delivery fee. I also paid the delivery guys (first recliner) $40 in a tip. Altogether Dunk and Bright owes me $798.16. I want my money back NOW. My primary care provider told me to keep my legs elevated. I have lymphedema. I NEEDED this thing to work. I am disabled and am still recovering from major abdominal surgery. I am very angry. It shouldn't be this hard to get help. This product is defective.

The process of getting furniture from Dunk and Bright was a headache from start to finish. I would…read moreadvise looking at other places if you want your furniture delivered in a timely fashion or you have the expectation of basic communication about your order. I ordered a couch from them in mid September and was told it would be ready at the end of the month. Then i was told the order was never put in. Mistakes happen, no worries. They tell me the couch order is in and it will be ready October 2nd. This date comes and goes and I hear nothing from them. I call and they say it will actually be ready October 9th. Again, this date comes and goes with no update from Dunk and Bright. I have to reach out several more times to get any information on my order and am told it will not be here until November. I understand delays happen--but I am seriously confused why I would have to reach out a total of five times myself (with zero communication from Dunk and Bright at any point letting me know my order was delayed). After all this, they cannot even put the delivery on the porch. I would recommend looking elsewhere where they will communicate with you and have the wherewithal to give you information when your order is delayed multiple times.

This is a great company, great store and a great team. I would gladly recommend them to anyone…read morelocally looking for a floor renovation.

I requested quotes here and from Lowes, and LL beat the quote by charging 2 grand less than Lowes!…read moreAnd I am extremely happy with my new flooring! I had it put in every room in my new house except the kitchen and bathrooms, and will definitely be calling on them to do the bathroom and kitchen in the near future. They were polite, knowledgeable, and fast, even during the pandemic! Pat was great at explaining things as was Kyle! They will be my go to for flooring and I highly recommend them. Their prices are much lower than Lowes and Home Depot and they have a much bigger selection, also. Love this place!