We met with Rob at a property site. He had his fairly large dog with him when the Mrs. experienced a painful sciatica episode that nearly took her to the ground. She yelled out in pain and bent down to grab her hamstring. As she hopped around a bit, Rob's dog jumped up towards and nipped at her face. In the moment, the client didn't realize that the dog had reacted to a perceived threat to his owner. Rob looked alarmed, acted quickly to yank his dog down then placed it in his jeep. The situation could have turned dreadful, but thankfully, it was all good. Rob is gracious and propitiating. We hope to work with him in the future. read more