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    SW PETCO

    5.0 (1 review)
    Open Open 24 hours

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    Services - SW PETCO

    Dog walking

    Pet sitting

    In-home pet sitting

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    3 years ago

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    Photo of Tayler M.

    Tayler M.

    Thank you so much for the review Kelly!

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    VCA Canada MacKay Animal Hospital

    VCA Canada MacKay Animal Hospital

    (3 reviews)

    I agree with Melissa H. Even when you are a client they have an attitude about them Which basically…read moresays to the customer is going to cost this much to do this to save your pet or on going to stand here and watch it die The last time I was there was the last time I will be there they took me to the cleaners. They insisted on doing A lot of Unnecessary procedures when a few stitches would have solved the problem for much less than $900 All they care about is how much money they can pull in

    I had been here before with my family dog for years and years and they were just ok, so when I got…read moremy own dog I decided to shop around And switch vets. At one point I had an emergency and called around after hours and they said it would be $300 just to open the doors and whatever after that. (She kind of said it like that would deter me, but it's my dog of course I'll pay!) So I went, paid, dog was fixed and it was great. Fast forward to about a year later, my other dog seemed off... it was 7 pm at night (after hours) and I called them, they called back and said the vet wouldn't come in because we weren't regular customers (Animal Hospital?) I said that I would gladly pay the $300 again, anything, and they said no. I called around and no one was either open or answering. My dog was obviously poorly and I'd spent 1.5 hours on the phone. I called back crying and the lady who answered obviously felt bad for me, she said she'd call the vet and call me back, when she did she said No, the vet won't come in because we aren't regular customers, I said I'd switch, anything, I hated seeing my dog acting weird (I worried it was his back- he is a dachshund.) I was crying and offering to pay anything... I said what could it possibly matter if I was willing to pay, and had all my dog's medical records and she said "we have to give something to our regular customers." Fine, but I would have switched, I would have paid and what real VET would allow a dog to SUFFER over semantics! I asked the Doctor's name and it was Dr. Rappaport. I can not BELIEVE that this person would become a veterinarian. She didn't care if my dog lived or died. I ended up driving my dog first to London Animal Hospital and then to one just outside Detroit (where I arrived at 4 am.) Both places were happy to treat my dog despite the fact that I wasn't a regular patient. I did end up switching Vets as a result of this incident, but NOT to Blue Cross. I can not believe that they purport to care about animals at all.

    SW PETCO - pet_sitting - Updated May 2026

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