Used the automated system to cancel my first appointment with Dr. Waterman - 3 days before my…read morescheduled appointment (On Monday - my appointment was Thursday). Clearly the system didn't work as I got a form letter regarding my 'no show'. However - what really upset me was the personalized note I received at the bottom of the form letter: "We are very busy in the clinic and need appointment slots for other patients. We appreciate that you not make appointments you can't keep" It was signed by Dr. Waterman - not sure if she or her office wrote the note. Either way it was in bad form to write a shame note at the bottom for a new patient. I will definitely not be seeing her/or anyone at pacific hill if this is the way they treat new / existing patients. Their systematic mishap/bug results in a personalized nasty gram? Not that their office cares as they are so busy. Its hard enough to find a doctor, let alone one you can trust - not going to trust someone who felt the need to shame me before meeting me- or doing their homework that their systems were down. Pretty sure that is why Form Letters exist - to avoid someone writing their own personal feelings and making customers (because its America, we pay for treatment) angry or feel as though they can't entrust the individuals in who we place our most intimate needs.

Dr. Waterman was recommended to me by my former boss when I needed a new doctor, and both my…read morecoworker (at the time) and I both ended up seeing her... so our entire office was getting treated by Dr. Waterman. For good reason! She is friendly, very intelligent, and I feel comfortable speaking with her about any concerns or questions without it being awkward. It also helps that things are explained in ways that make sense, not in a bunch of medical gobbledygook. Sometimes she is a little hard to schedule, as she is obviously very busy, but she is competent and definitely someone I would recommend.

I have been one of Lynne's patients for years. She remembers me and is proactive with my health…read morecare. If I have questions, I can send an email and she responds quickly. She loves her work. When I have a health issue, she is very responsive to my input. We make decisions together. I am not told what to do; instead we discuss all of the options and come up with a plan. She also knows when to have my health issues looked at by a specialist. I have no angst when I schedule an appointment. I know that I will be receiving her best effort in my health care. I honestly don't have a negative thing to say about Lynne.

Lynne Munoz is one of a kind. She saved my life by listening to me. By sending me for testing,…read moreshe caught my renal cell carcinoma in the first stage. I will always trust her to do her best. She listens and that is extremely rare these days.

Love Dr. Niles! Best doctor I've ever been to. She is kind, THOROUGH, knowledgeable etc…read more Sometimes it's hard to get in and the wait is long, BUT she is so worth it!!!!

Dr. Niles has been instrumental in improving my health. She has worked with me to optimize my…read moremedication and improve my test scores. My blood sugar, blood pressure, cholesterol, and overall health are much better under her care, as well as that of her staff.

Love the attention my son gets here. Dr takes her time and really spends time asking the right…read morequestions. They are truly passionate about what they do!

After 2 years removed from a horrible situation with our daughter, I am finally writing a review,…read moreas we have all the documents and conversions that Tracy had behind our back as parents. She made our situation worse with her lies, insinuations on our family dynamics that weren't truthful, and drew conclusions with no real historical knowledge or interactions to be doing so. I would stay as far away from this "dr" and clinic as possible, as they aren't advocates for you or your children. You think you are going there for "natural" care, however they will sell you out to Seattle Children's and other large hospitals to make a quick buck.

Dr. Sontrop is my favorite doctor; ever. She is gracious, kind, and caring while being thorough…read more She is able to address all of my health concerns re: endocrinology. I appreciate this. I used to see 3 different doctors and had to do all the footwork to get them to share information. I have never experienced better disease management or more thorough and compassionate care. Dr. Sontrop is also just so on top of her charting, referrals, etc. I always just feel like at Polyclinic and Dr. Sontrop's office - I'm in good hands.

A wonderful pediatric practitioner…read more I'm so pleased to have had Susie caring for my daughter over the years. I've been going to Virginia Mason for pediatric care a long time and have always been happy with their level of service. Their downtown clinic was excellent and my old pediatrician was incredible. So when he left, I was concerned. I was lucky to find Susie. She has an incredible bedside manner with children and adults. She explains things clearly and treats my kiddo with respect. She's always been available for the sudden injury, rash or new epidemic. And she's always a treat to see on the annual check ups. And it really is nice to have the same practitioner seeing my daughter. As a former medical care provider, it helps so much to see a patient consistently in order to track their progress. Even after moving to Ballard, I am still happy to make the trip across town to see Susie and would follow her wherever her career takes her in Seattle. Great provider!

Susie is wonderful. I think she is the best medical provider offered at Sand Point Pediatrics…read more After floundering when our MD didn't really offer office hours anymore - I found Susie and I've been booking appts with her ever since. She exudes warmth, comfort & care. Very knowledgeable & has been excellent with my children (and myself).

I've been a patient for over 20 years, through her private practice and when she moved to Swedish…read moreMedical Center. She is always professional and informative. She listens to my concerns. I never feel rushed. Now my spouse and daughter see her too. I highly recommend this doctor.

Dr. Eickerman cared for my mother Barbara at Valley General in Monroe for more than 30 days this…read morelast December. He operated twice. He is an outstanding Dr. with exceptional communication skills and a very caring manner. It was a difficult time for her and our family and we were comforted by his attentive and warm demeanor. She continues to see him for after-care. He has earned every one of those 5 Stars and more!