1. Suzanne Russell

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    10 years ago

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    Eric Bramlett - Partners - Bramlett Partners Collage Photo

    Eric Bramlett - Partners

    (355 reviews)

    Far West/Northwest Hills

    We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

    My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

    Zina Rodenbeck - Zina & Co Real Estate

    Zina Rodenbeck - Zina & Co Real Estate

    (2 reviews)

    I have never dealt with a more unethical realtor in my life. I feel as though we have been used as…read morepawns in submitting ever increasing offers to unknowingly drive up the bid of another offer without ever being informed, we were competing in a one-sided bidding war we never knew existed. Ms. Rodenbeck claims to be a CNE (Certified Negotiations Expert), I thought she overstated her accomplishments when we didn't hear from her for more than 4-days regarding an update from the sellers on our bid. After finally offering full price and informing us one of the principals was taken to the hospital, that there might be a delay in their response, we heard from her very quickly regarding the sellers having another full price cash bid and they were rejecting our bid two days before Christmas. She actually managed to negotiate a full price offer from the other bidder, and she never had to complicate the deal by negotiating with the second potential buyer. That is an unfair way to negotiate. I am not sore about losing this opportunity, I am sore we were never participating in a level playing field or stood a chance to offer a competitive bid, not knowing we were even in a competitive situation. I can assure Ms. Rodenbeck a complaint to the Highland Lakes Board of Realtors will follow after the holidays. The one star was awarded only because you couldn't submit a review unless you entered a minimum of one star. All I can say is buyer beware!!!

    Zina is one of the most knowledgable Real Estate Agents in the business. If you want something done…read morethen she can get it done. She has done a great job with marketing herself as I don't think there is a restaurant in the Hill Country area that doesn't have her buisness cards or listings in it.

    Suzanne Russell - realestateagents - Updated October 2026

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