A great store for people who like to go outdoors, climbing, fishing, camping, hiking. Whatever you…read morelike to do outdoors, you will find what you need here. Friendy people, great gear! Have fun, be safe!

I love this place. Excellent range, reasonable prices, and absolutely fanatical but friendly staff…read more Even better they have all the little twiddly accessories that a lot of other places don't have - the kind of things that are small, but can make a big difference. Very often specialist shops can have staff that think they are über cool for working there - not here, eager to help without being intrusive, and they chat to you about the product without trying to get you to buy - which is great - they provide the info and let you come to your own decision. This doesn't seem to be an exclusive to the Birmingham store - the Manchester one is similar. I'd thoroughly reccomend 10/10.

If you are an outdoors person, or just want to be well protected from the elements, then this is…read morethe shop for you. In here you will find everything for the great outdoors, from a box of windproof matches to the finest storm-proof tent. The friendly and knowledgable staff will advise you and guide you to exactly what will fulfill your needs. You never feel under pressure to buy, and all the staff members I have dealt with were quite happy to chat (other customers needs permitting!), and share some of their experiences using some, if not all of the equipmment they sell. Most of the staff are themselves lovers of the outdoors and can advise you on camping, hiking or climbing, and can give you excellent first-hand advice. All in all I can definately recommend this as a very worthwhile shop to visit.

Superior service I…read morerecently visited the shop in Hereford,what fantastic service. I was after a pair of walking boots and I was offered at least 5 different pairs to try on with no pressure to purchase a particular brand but just given terrific advice. I eventually purchased some AKU Pilgrim boots and couldn't be happier even though to look at they may not have been my first choice they are fabulous. If you want impartial no pressure advice on walking/ hiking/climbing equipment I would be amazed if it gets better than this.

This is a real shop for outdoor stuff. Not a shop that has fashion stuff under the guise of a…read morespurious sport. In Cotswold you can get proper walking boots, real fell-running shoes, those ropey things that climbers use (you may guess that I'm not a climber), proper real coats, tents, hats... you get the idea. There's also gadgets like tripods for attaching to jungle branches and ways of finding your way in the desert. The staff know what Gortex and gaiters are. Not sure why it's called Cotswold as the stuff in here seems designed for ground that's a lot more challenging and rugged than the tame Cotswolds.

As an outdoor lover I think Oswald Bailey has high quality products and beats the high street…read moreprices for outdoor equipment needed for things like camping and hiking. I came in during a sale and thought the original prices were a costly but worth it and it was great to see high quality products at more reasonable prices. When visiting independently owned stores (especially outdoor specialists) I often find that the products aren't good quality and the shop is often cluttered and messy. Here it felt like they had a lot of things happening but store is very spacious and looks much more professional. Rather than piling things up on the floor, like many other stores of its kind, the staff have smartly attached items to the walls. The staff were polite as they greeted me and offered help soon after I walked in. They were also helpful by giving any information I wanted to know about the products.

Osawald Bailey is an outdoor specialist, located on station road in Solihull. I often find that…read moreindependently owned outdoors stores like these can be really horrible shops to try and use, they often seem to be very cluttered and unorganised. However, Oswald Bailey's is much closer to a professional chain such as Millets or something similar. They've laid everything out very clearly and have a lot on show without making it confused. Most importantly, they've got great prices, more than competing with the big chains, and always have loads of deals on. I recently bought two fold up camping chairs for just £20, and they're significantly better quality than similar ones I bought from B&Q last year. Highly recommended.

The first thing that struck me about this place was just how big it is. It really has the largest…read moreselection of outdoors stuff I've seen. It even has a climbing wall so you can test our your gear before even leaving the shop! I first caught a glimpse of the back end of the shop when I was on the train going somewhere and could just see all these tents. Intrigued I went to have a look when I after some outdoorsy christmas presents. There was almost too much choice and whats more that had lots of reasonably priced gear as well as the high end stuff. I picked up a bargain pair of walking boots and left before I could eye up anything else to buy. Really good choice and value.

Disgraceful store. If you have a complaint or issue they will have a slanging match with you to…read moreforce you out. Apparently will not replace anything that does not have a guarantee and the manager Gareth does not know what the line 'this does not affect your statutory rights' mean. So they are quite happy to fraudulently convince customers that they cannot replace/repair or refund when that customer is legally entitled to one. Only bad review I have given a store in my 40 years, quite simply a horrible, horrible business who are doing their best to screw you. They hate their customers with a passion. I spent a grand in there and now have nothing to show for it, they are worse than thieves. In the end the joke in on them, going out this week to buy whole new sets of horse riding gear for my 2 daughters, and a whole new tent set up and will be spending that in another store. So to save themselves a quick buck they are losing nearly 2 grand of income, which admittedly is not much to them! Word of warning all their own brands tents are designed to fail and they will assure you there is no way of repairing or replacing parts, forcing you to buy a whole new tent!

Shop is fine. Prices are good so long as you pay for their membership card. Staff are pleasant…read more But oh my God pray you never have to deal with their head office customer service dept. They are completely incompetent and lazy. I ordered some jackets online for my family, in several sizes to try. Kept 4, returned 6. They processed the refund at three different prices - for the same jacket in different sizes. When I pointed out their error I just got a "we refunded this correctly" email. I'm now 12 emails in to this conversation and they're still doubling down. No attempt to explain why they're applied 3 different prices to the same jacket. No attempt to explain why the difference between my original payment and the refund is more than the cost of the 4 jackets I've kept. Just insulting "I've looked into this..." emails when they clearly haven't looked into it and can't be bothered. Lazy, rude and incompetent. It's terrible that their shop staff are being undermined by head office like this.

Go Outdoors is located just off the A45 and is an ideal location for me, but you need to know where…read moreit is because its out of the way a little bit. Store is absolutley massive and has a large range of goods. Has some great offers on coats and tents, which is ideal for family holidays as we love to go camping. I would recommend visiting here if your looking at buying tents or anything to do with the outdoors. Staff can be a bit useless but where dont you get that.

friendly staff serve you here with a smile. Tents and…read morecamping equipment are on the upper floor. so if you fancy a new tent for next year september is the best time to go as they can be often reduced ready for next camping season. Also there is on display a range outdoor clothing and walking boots on the ground floor.

Their customer service cannot be faulted, although the shop itself is not that small, the staff…read moreknow exactly what they are talking about and will order you any bits that they do not have. They have a sale on tents which is not as cheap as you can get them on the internet for but if you want to have a look they normally have a couple in the shop. This is great for accessories and normally have a few brands of the item you are looking for so at least you have a choice. This is situated right in the heart of Lichfield but could be easily missed. Well worth going to have a look even if you do not need anything

This is one of afew specialist shops down mill street stafford. the shop sells clothing and…read moreequipment predominently for walking and camping, as well as selling scouting uniforms, a wide array of shoes for running to grade C3 ice boots and a small amout of dedicated climbing eqipment. clothing included true mountain products such as mountain equipment waterproofs and some technical fleaces. The guys in the shop are not hard sell, but will somtimes ask if they can help you out. Everything is fairly pricey but then this is not a millets shop so they dont sell budget goods- its either mid range or the best only which is nice, just not on your wallet. upstairs they have the odd tent on show and some discounted clothing ( a larger section for womens clothes but still worth a look at male clothes ) What is especially useful about the shop is its links with the tent sales which happen at least twice in the summer where you can pick a real bargin on tents, i would say if your looking for a large or family tent to see when the tent sale is as you will save at least 20% off the retail price. Tent sales are located around stafford on school feilds were you can walk inside and check out the tents before you buy , its best to pop into the shop to see when the sales are and if your looking for somthing percific, have a look at there list and see quite how cheap it will be in the sale !

This is a great outdoor shop. They sell loads of cool camping/climbing/walking/general outdoor…read morestuff, along with a scout section that sells everything you might need for a newly appointed scout/cub. My ex worked here, and the staff were ace, really nice and up for a laugh, and very helpful. If they don't have something they'll recommend another shop where you could get it or offer to order it in. They do stock ordinance survey maps. Well worth a look if you are an outdoorsy type. It's not very cheap, but to be fair you pay for quality.