This insurance group has incredible customer service. It seems like no matter when I have needed information- someone has been able to help me immediately. Everyone is very friendly and easy to work with. I had an aggravating ticket for my auto insurance - and I was still able to get an affordable rate. One of their insurance reps, Louise, is fantastic. She always responds to my questions within 24 hours or less. I honestly haven't experienced this quality of customer service in the triangle. I feel like one of those cliche commercials writing this- but I really do appreciate this agency and making things easy! read more