Terrible customer service. Incompetent employees took over 45 minutes to print a label for my…read morepackage only to tell me they cannot send it at all. Waste of time- still made me pay for the box they had ripped open. No apologies, no concern for my inconvenience or time. Would not recommend.

Called to have them check and put an epson ecotank 2760 on hold and to check and see if it was in…read morestock. He said there was two available, drove 15 minutes, get to store, they don't have it. System says they have two but they didn't get them delivered. Driving 15 minutes back, half hour wasted.

Service and staff were exceptional in helping us get the best value for the brand furniture pieces…read morewe selected. We are in Mississippi but order all of our furnishings by phone with Walter and he never disappoints. They also have a shipper that was able to ship pieces from across the country for the best value. We have bought a lot of furniture over the years and Lenoir Empire Furniture in Johnson TN has been very reliable and we highly recommend.

I am very disappointed in the service I received from Lenoir.  I am 81 years old and I have…read morepurchased several items from Lenoir over the years.  I purchased a sofa that was delivered during the height of the Pandemic.  The delivery drivers were not educated on the product and did not know how to bring the sofa through a standard size front door.  A panel should have been removed to allow the sofa to fit through the door.  Instead of removing the panel, they jammed the sofa through my door and damaged my door and tore the fabric on the sofa.  Lenoir initially indicated they would fix the problem (although at first that made light of the problem and acted like it was nothing).  After almost 9 months of complaining by me, they had the manufacturer send me material that may match the sofa.  However, Lenoir is not sending someone to repair the sofa with the fabric.  It is very disappointing that (i) they use delivery agents that are not educated on the product causing damage to my home and the product and (ii) they refuse to make thing right with a longstanding customer.

This is exactly the kind of small business our community needs. Honest, reliable, and hardworking…read more You can tell they take pride in what they do and genuinely care about their customers. I highly recommend supporting this local gem!

From the owner: New And Pre-owned Dealer Specializing In Off-Lease Equipment…read more Quality office equipment at affordable prices. Same Day Service in Johnson City TN. KP Copier is a new and pre-owned dealer. We specialize in Off-Lease Equipment. KP Copier can help you with network capabilities, digital (copy/print/scan/fax) multifunction, sales, service and supplies.