I have to say that Surosa cycles have always exceeded my expectation. So much so that when I moved to the other side of Manchester, I insisted on travelling to Surosa for nearly all of my cycling needs. Having read some of the reviews here, I am really surprised and can't say I've experienced anything of that sort at all.
The sales staff are very knowledgeable I guess something you would expect from a local bike shop, but I think that this goes a step further with the owners both being lifelong leisure and competitive cyclists.
In terms of the workshop I have had numerous issues sorted out by them. I am a pretty competent bike mechanic so Surosa normally get the tricky issues I can't sort myself or don't have the really specialist tools for. The one thing that strikes me is that they take SAFETY very seriously. They will not bodge something to get it to work if it compromises the potential safety of the rider and I for one appreciate their honesty on this. Another key point I like is that the workshop is open to the shop and if you like you can watch what's happening not the sort of setup you would expect if there is anything to hide.
Overall I have and will personally recommend this to all my friends. Their sales and technical knowledge are excellent, they provide the sort of service you just don't get from the web (consultation, fitting, recommendations FREE SERVICING FOR LIFE! if you buy a bike).
Well done Surosa!!! We need more local bike shops with your capability, passion and enthusiasm before we get swallowed by the grey ubiquitous impersonal on-line retailers!! read more