Do NOT trust your health to this practice!! I have wasted years here. I am done with Dr. Lee, and…read moredone with Syracuse Gastroenterological Associates! I would give them zero stars if possible. I wouldn't recommend Dr. Lee to anyone! He was completely unprepared for every one of my appointments and obviously didn't look at my patient chart prior to the appointments. He is argumentative, does not provide results in a timely manner, and for that matter has yet to provide me with the latest results of numerous tests and procedures that were done months ago! It is unacceptable for me as a patient to have to guide the entire appointment and waste most of our precious little time reviewing information a professional would already know and be prepared for. The upper endoscopy and colonoscopy he performed were immensely stressful for a variety of reasons, the biggest of which was no one at the hospital was informed by Dr. Lee that I required general anesthesia. I nearly cancelled both procedures minutes before I was to be wheeled into the procedure room because every single medical professional that checked in with me told me I was going to receive conscious sedation, including the anesthesiologist minutes before the procedures. This was totally unacceptable! Forget trying to change your health care to a different provider at this practice. I was willing to at least try a different provider and was told by staff there would be no problem with this. Only to find out the practice refused to let me see a different doctor, stating the other doctor had "nothing additional to add". Which is a joke; I didn't even have the test results that I had waited months for, nor a care plan for my ongoing symptoms. HOW CAN THERE BE NOTHING TO ADD? Tabitha Dona, the office manager, never once spoke to me, yet the office staff informed me that she said "the decision stands". This is completely unacceptable and reflects not only a very poor health provider but also an extremely poor office practice!!!! Do yourself a favor, go somewhere, anywhere else!!

I have been a patient of this practice for over 13 years. Dr. Adam Berg was extremely…read moreunprofessional and very disrespectful. During a consultation he refuted that he ever referred me to another physician to receive medical marijuana for treatment. He more than once said he would never do/ done that. I told him I was not lying, that he did. I have paperwork stating that he referred me to said physician. Additionally Dr. Berg asked me why I was there to be seen when there is nothing he can do for my IBS. He himself scheduled me for a two year check up and I received a written reminder via the mail to schedule. He then continued to tell me he does not have the expertise to treat me. That I have IBS but do not have a GI issue. Something else must be wrong and to seek a primary care physician. He also told me I was at fault for my condition for deciding to not take an injectable steroid that had many negative side effects. I deemed on my own accord this was not beneficial to my health since it's my body. Then after asking Dr. Berg to assist with my ADA workplace accommodation he become very agitated and aggressive. Asserting he would not ever do that. He does not have the staff to complete it. He would never help me in that regard. I then stated to him his practice had assisted with my FMLA for the same specified illness IBS. He attempted to deflect and said he would not ever do that. At this point I decided to leave the appointment. I apologized for wasting his time and his clear frustration. I have never been spoken to or treated in such a manner by any health professional. I came there simply for help and was treated with no empathy or kindness. Dr. Berg is unfit to practice with this type of patient report. I thank the office for previous help over the years with c-diff, IBS, and Crohns. The previous doctors who are now retired were of a different ilk. They practiced respect and humanism. I hope Dr. Berg receives some help and will work on himself. I hope other patients don't experience his lack of humanism. I hope he can practice some self reflection and take time to work on his mental health.

Was referred to this office by my primary care doctor, who also agrees, the lack of response from…read morethis office is unprofessional and unacceptable.

Dr. Pavelock was my mom's gastroenterologist, and we always had great interactions with both the…read moredoctor and his PA. I'm so thankful that she had such great care in such a small town.

In addition was given a prescription I called and said wasn't working they didnt prescribe another…read moremedication. Now making an appointment with another office. Either they have too many clients or patients need a competent place to go to for care.

If I could rate this practice zero stars I would…read more Dr. Yu is incredibly talented and a good GI doctor. Unfortunately the staff at the front end are some of the worst I've ever experienced. No patient matters. They don't care about people, just themselves. They don't care how much of an inconvenience they are to people for mistakes THEY make. Truly the most selfish hooligans I've ever met. Avoid this practice AT ALL COSTS.

Save yourself by not visiting GastroCNY for your healthcare. On the surface they have a smile and…read morethey look good, but they are thoroughly rotten to the core. Do not trust Doctor Sun or NP Xu (they call her Trine). Dr. Sun will NOT follow through with the treatment you discuss with him. You will come up with a plan. Then find out at the last minute that everything you discussed is not happening. His staff doesn't know why, apparently Dr. Sun doesn't properly update your chart. If they follow up with the Doctor you will either not hear back, be told they couldn't reach him, or just be told "Dr. Sun decided this is what's best right now" without further explanation. You will be lied to and told the doctor is on vacation and assigned to another provider when he is done with you. If you ask to reschedule for when he comes back from the so-called vacation, they will refuse on the basis of "it's what Dr. Sun thinks is best". Then after your experience with that other provider proves to be truly awful and you request another appointment with Dr. Sun, his staff will be confused because he's not on vacation, he's actually in the office. Nobody takes accountability for the lying and dishonesty. Nurse Practitioner Xu (who they call Trine) is the absolutely worst. She was the other provider I was pawned off on. This appointment was supposed to be about following up on incredibly concerning test results. Trine had no idea about any of it or any of the extra testing that needed to be done, because again Dr. Sun NEVER put any of it in the chart. I had to insistently demand she order this incredibly important test. Trine doesn't know what FMLA is, doesn't know how stomach digestion works, and her answers to my other concerns were incredibly concerning in that she just doesn't know anything about gastroenterology. So you give yourself 24 hours to chill out and compose yourself and send in a respectfully worded complaint about how this all went. There is no discussion. No follow up. No customer service. They just reply back to you that they will no longer be seeing you as a patient. Is this even ethical? It doesn't feel like it. Read more reviews about these people. I am not alone.

recently had a procedure done cardiac care 1 day unit ! the professional care I received was…read moreoutstanding !! I thought the hospital should know ! starting Iv , taking vitals , after procedure even wheelchair ride to my car ! one nurse here year half the other one 27 years never skipped a beat ! thanks again !

Recently I received an arterial transplant in my leg. The surgery was performed by Dr. Kahn…read more Everything went perfectly. Upon recovery I was treated like family from the doctors to the room cleaning crews. I could not have experienced better treatment. Saint Joseph's Hospital was truly amazing and I would recommend it to anyone needing medical assistance. Thank you all at Saint Joseph's Hospital for all you have done for me and God bless.

I would NOT recommend Dr. Lee to anyone! He was completely unprepared for every one of my…read moreappointments and obviously didn't look at my patient chart prior to the appointments. He is argumentative, does not provide results in a timely manner, and for that matter has yet to provide me with the latest results of numerous tests and procedures that were done months ago! It is unacceptable for me as a patient to have to guide the entire appointment and waste most of our precious little time reviewing information a professional would already know and be prepared for. The upper endoscopy and colonoscopy he performed were immensely stressful for a variety of reasons, the biggest of which was NO ONE at the hospital was informed by Dr. Lee that I required general anesthesia. I nearly cancelled both procedures minutes before I was to be wheeled into the procedure room because every single medical professional that checked in with me told me I was going to receive conscious sedation, including the anesthesiologist minutes before the procedures. This was totally unacceptable! There have been numerous other adverse issues I've had with Dr. Lee. Save yourself time and misery. Do NOT trust your health to Dr. Lee. Go somewhere, anywhere else!!

I was referred to a gastroenterologist with quick availability to monitor elevated liver enzyme…read morelevels, since this practice did not have an opening soon enough. When I later inquired about obtaining a second opinion, I was told that their practice "does not do second opinions." I was then informed that I was no longer considered their patient because I had seen another GI doctor. They also immediately revoked my portal access, which cut off my ability to view my own records. I find this troubling, as other physicians I work with encourage second opinions, viewing them as beneficial for the patient's care and peace of mind. This experience has raised concerns for me about whether the practice is prioritizing patient well-being.

Receptionist in the Northeast Medical Ctr office is rude and unfriendly. I arranged for referral…read morefrom a previous provider and faxed over medical records. Called on 3 occasions to see if they were received and if I could make an appt. Said she had hundreds of faxes to sort thru even though I gave her the exact time the fax was sent. Got nothing but a run around from this lady who seemed to have NO interest in helping the situation. If this is the way your practice operates, I'll take my business elsewhere!