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    Surfside Storage

    3.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    10 years ago

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    8 years ago

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    Your Storage Units - Panama City Beach

    Your Storage Units - Panama City Beach

    (4 reviews)

    Wow. These gentlemen are super. Gary was attentive and I forgot the name of the other gentleman…read moreworking there but these two really stepped it up. I signed up online and found that is better to do it on the phone or in person because once I arrived, I spoke to them about my needs and got an amazing deal on a huge unit. Definitely call or stop in versus online book. The property is clean. The units are well cared for, it is so easy to find and to access your outside unit. Didn't get an inside unit so I can't review that aspect

    Overcharged for an extra month after move out inspection. They admitted in emails that I was due a…read morerefund. They just can't seem to actually do it. I moved out of my unit on June 2, 2023. My next payment date was June 19, 2023. After contacting the office by phone and requesting confirmation that I moved out, I received none. On June 10, 2023 I drove back to their location and obtained a receipt showing a $0 balance on the account. They billed me anyway on June 18, 2023 resulting in 3 overdraft charges of $25.00 each. I have spoken with Cari, Assistant Manager, on 5 separate occasions. I have 5 emails, two of which Cari acknowledged the error. Each time I contacted her she stated she would contact the office to fix the error. Spoke with her on August 7, 2023. She said no one has called her back from the corporate office which is now 7 weeks later. Not sure if this company is a scam by overcharging elderly customers, or if this is just extreme negligence. VERY NICE PEOPLE - BUT I WOULDN'T RECOMMEND! Gregg S. 8/7/2023

    Surfside Storage - selfstorage - Updated May 2026

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