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Sure Success

5.0 (1 review)
Closed 9:30 am - 3:00 pm

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7 years ago

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Eikonic Academy - Eikonic Academy Barbering Students

Eikonic Academy

3.5(2 reviews)
5.0 km

Went to get a haircut as I wanted a new change for the summer and decided to go here eikonic…read moreacademy. My sister also decided to get a haircut and we both enjoyed the process. The place is also pretty large with many seating areas. Overall service was professional and would be coming back :). Also note that this place is in a plaza close by to Square One and relatively very easy to find.

I have been a loyal Eikonic client for years and have always trusted this academy, especially for…read morecustomer service. Unfortunately, this visit was deeply disappointing. I booked a 1:30 PM appointment and arrived early to check in at 1:15 PM to give the student extra time if needed. When I returned at 1:30 PM, there was no one at the front desk. I eventually found the receptionist in the back, who told me the stylist was still at lunch. I explained I had a 5:30 PM meeting and needed to leave on time today. She said she would ask the instructor. The stylist arrived around 10 minutes late with no awareness of my time constraints, and I had to repeat everything again. Nathaniel, my student stylist, was warm and kind throughout the appointment. I was very clear during the consultation that I wanted one even colour--essentially the same brown I already had, maybe slightly lighter since I had some washed-up browns. The instructor initially mentioned that "coloured hair cannot be lifted unless we use bleach," in which I understood and reiterated that we can keep it the same brown. She described it to the student stylist as "basically just a root touch-up and toner for the bottom half." During the consultation, she also asked if I was okay with "a bit of red" in the sun, and I said yes. At no point did I ask for black hair. Another student later asked Nathaniel, "What brown is this? Chocolate brown?" and he responded that they were matching the brown I already had. After the colour was rinsed, I overheard Nathaniel asking the instructor if he should just blow-dry my hair after washing it, which confused me because my treatment seemed forgotten. When I asked about it, the instructor initially told me my package only included colour and a cut. After I pushed back, she checked and confirmed with the student that the treatment was included, but never acknowledged the mistake to me directly. When my hair was finished, it was completely black, with dye left on my forehead. The student assured me that it would look more brown when it's dry. When I raised my concerns about the colour, the instructor insisted she had confirmed I wanted "one colour for the whole hair", which she interpreted as black? Nathaniel directly clarified that I had wanted brown. Despite this, the instructor escalated her tone and continued insisting she had confirmed the consultation correctly. The discussion went in circles for about 10 minutes before she stated there was "literally nothing" she could do. What upset me most was that both Nathaniel and another student stylist understood I wanted brown hair, yet the final result was black. I became extremely emotional because I could not understand how a simple brown colour became a full colour change I never requested. At the end, the school manager offered 50% off a future lightening service, a $40 head spa coupon, and a small treatment sample. While I appreciate the effort, it was difficult to accept a resolution that required me to spend more money at the same establishment to correct the mistake. Nathaniel was exceptional throughout this experience--humble, compassionate, empathetic, and willing to advocate for his client when his instructor would not. The manager also genuinely tried to help. However, while this is a school, the error itself came from the instructor's consultation and communication, not from the student stylist. That is what makes this experience so disappointing. Eikonic is capable of much better, and I hope this feedback is taken seriously.

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Eikonic Academy - Eikonic Academy Hairdressing Student

Eikonic Academy Hairdressing Student

Eikonic Academy - Eikonic Academy Salon & Barbershop Floor

Eikonic Academy Salon & Barbershop Floor

Eikonic Academy - Eikonic Academy Student Work

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Eikonic Academy Student Work

Chellsey Institute of Beauty & Health

Chellsey Institute of Beauty & Health

2.0(4 reviews)
4.2 km

Very unprofessional and extremely rude service from the director. They don't know how to use their…read morelaser and when they make a mistake they will not console you but try to avert the blame anyway they can. Awful place do not go here.

I went to a few schools and Chellsey's was my last choice but the small man who worked there Ahmed…read morekept lowering the price and was very pushy to the point where I he convinced me to register there. He also trashed all the other schools saying how bad they were, how bad their kits are, the list goes on and on. I signed up for microblading. I thought the kit was good. I brought my best friend in to be model. The teacher was very rushed through the entire course while the whole time my class was very small. We were let out an hour early on day 1. The teacher was "supervising" me while I was making strokes in my best friend's eyebrows. The teacher did not listen to my friend when she was very specific as to the shape she wanted. The teacher totally ignored her and made me do a totally different shape. She would come by and tell me add a stroke here, add one here and another one here. When the treatment was complete my best friend was mortified. To be honest so was I when I saw her face. The teacher had stepped in and added some strokes making her eyebrows closer together and larger thinking that it would satisfy her. Not being an outspoken person she asked the teacher to stop for now and left quietly. The teacher assured her that the strokes she did not like would fade quickly and that she would fix it for her if she did not like the results after 2 weeks. I don't know how this would be possible. My best friend and I went to see a professional that night who informed us that it would not fade and she needed to use a corrector serum right away and remove the unwanted strokes. A lot of pain and $250 later the unwanted strokes were removed. I had to pay for her. The professional fixed the brow shape also. I showed her the kit and she said it was nothing special. . As for my best friend, it took a bit of time for her eyebrows to heal but she is fine now. I learned more watching and listening to someone else as she was fixing the eyebrows instead of an entire class. I have since watched a ton of YouTube videos and completed treatments on 3 other people who were very satisfied with their brows. I asked the school for a refund and they instead offered me additional practice. They refused to refund me any money. Do not goto this school!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Micro-Pigmentation Centre - Train with confidence under the strict supervision of seasoned technicians

Micro-Pigmentation Centre

5.0(3 reviews)
5.6 km

Such a FABULOUS group of ladies!! Instructors are amazing...super knowledgeable, kind, relatable,…read morepatient, helpful...I'm running out of positive words to say! I had zero experience in the beauty world, but had always been interested. I dove in head first to these courses, and I'm so glad I did. The space provided was clean, bright, spacious, had everything we needed on hand...and everything close by if we needed extras. The online courses had so much information in them to prepare you for the hands on portion, and when you arrived for hands on, the instructors were always available and knowledgeable to help get your questions/worries answered and resolved. Pat, Houri, Christina, Chandler and Gillian know how to make you feel comfortable and confident. Really boosting your self-confidence during the whole process. I could go on and on, but I will end with this...if there was ever a time you were considering this course, stop considering and TAKE IT!!! Thank you for everything, Ladies!

Hello, I am a former student of the MicroPigmentation…read moreCentre.(2013?) . I was extremely empressed with the nitre operation, as I had been taught on on one previously and was not satisfied. I knew Pat as an aqaimtance , well before I chose to take my training from this institute.. Therefore,I knew that she had been in the business for quite some time, constantly upgrading and studying with a Dr. in the developmentmof both the freezings and pigments. I knew that I outdone not go,wrong with my choice. I flew for B.C. to Ont for a weeks worth of training. I was not disappointed. I was taught to do Lips, eyeliner and eyebrows. I also had my own down the correct way that has lasted several years. we had live models to work on, with an Instructor near by, once they got us started and/or if e had any difficultis. This Training Centre has people from all over North America nd probably more taking their courses. All in all, it was a terrific and professional experience. I would highly recommend anyone who is serious to rake their classes. If they had a scale of 10, I would give it a 10+, however a 5:out of 5 is still a great core. The cost was more than worth it. Keep up the great work girls!!!!‍

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Micro-Pigmentation Centre - Microblading training with seasoned technicians

Microblading training with seasoned technicians

Micro-Pigmentation Centre - Train on live models under the strict supervision of seasoned technicians

Train on live models under the strict supervision of seasoned technicians

Micro-Pigmentation Centre - Micro-Pigmentation Centre's state-of-the-art training facility.

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Micro-Pigmentation Centre's state-of-the-art training facility.

Sure Success - testprep - Updated May 2026

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