I recently bought my new 2026 Nissan Armada at this location. They were great. Easiest car deal I…read moreever made. No pressure sales. Crystal Lopez was our sales person and she was wonderful. She was very friendly and knowledgeable about the vehicle. And after we bought it Jay Herman was so helpful in teaching us everything about how to set up the electronics in the vehicle. He spent at least an hour with us and even gave us his personal phone number to call in case we had questions. The finance side was the easiest I have ever bought a vehicle. I would definitely buy a vehicle here again. And I would highly recommend anyone looking for a vehicle to shop Kendall Nissan of Nampa.

I had bought new a 2024 Nissan from Kendal with the extra maintenance and warranty. After 30k miles…read morethe truck is experiencing electrical issues. I've now been stranded 4-times in 1-month. I've taken it in to the dealership and it was given back to me in poor condition. And, the problem was not fixed. I called Kendal Nissan to see if I could get some help a sale manager got online with me and instead of listening to me he went into excuse mode. Totally unprofessional. I probably "will not" buy anything from Kendal Nissan due to their problematic customer service issues. I'm presently stranded waiting for a tow. The manager i spoke with was impossibly rude and hung up on me. Worst customer service.

I give four stars for my previous experience with the parts department but three stars for my first…read moreexperience, yesterday, with the service department. My wife and I both have Toyotas; me, a 2018 RAV4 and her, a recently purchased 2023 4Runner. Edmark is the closest Toyota dealership to our home in Star. We brought my wife's vehicle in for an oil change. According to our purchase agreement, we have five free oil changes. Using the VIN, the dealership can verify this. I had verified this with someone over the phone, but upon arrival, I had to mention it to the service agent. Apparently, there are no notes kept in their customer data files. We left the car and returned home. We did not say whether we planned to wait for it to be finished. While another gentleman handled us when we arrived, our actual service agent was Mark. After we dropped the vehicle off, I received a text from Mark, creating a method for me to stay in contact with him during the time the 4Runner was being serviced. I was told by the other gentleman that checked us in that we would receive a call or text, letting us know when the car would be done. I never received any communication. Having dropped the car at 8:15 am, I contacted Mark about 12:30 to inquire whether the vehicle was ready. He apologized and texted that he was told that we would return shortly to pick up the car, which I guess means we don't receive communicaiton about the status? We picked up the vehicle in the afternoon. Mark was nice enough. I asked what our timeframe was for our free oil changes and it took him a while to look it up. He did provide that information to me. He called for a porter to bring our car around. He then pointed us across the service area to where our car would be. We saw a blue 4Runner that looked like ours parked and ready to leave the bay. Unfortunately, that was not our vehicle, which was already pointed at an angle within the bay. So, I'm pretty sure Mark had the young man bring the wrong car around for us. Overall, my first experience did not wow me, or leave me feeling confident in the Edmark Toyota service department. Since I'm going to be in the market for a certified pre-owned Highlander or RAV4 next year, I'm wondering if Edmark is where I should do my shopping. I haven't had any experience with the sales department yet.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

Corbin is an outstanding young man with a zero sales pressure approach. I can see why, this is my…read moreimmediate family's 7th Subbie. Even I could sell these things and I on a whole don't like people. Now everyone is going to brag about how great of a deal they received, me however not so much. My credit is in shambles to to a 9 plus year ongoing medical issues/debt. J.P. Sent quite a while on the phone with several banks to get me a deal that "I" was comfortable with. You're never going to get what you want for your vehicle, and you're never going to get the price down where "you" want it. But these guys can get you pretty close. TVS rocks!

I bought a white Subaru Outback last month and I love it! Nate in Finance is the best. I also…read morepurchased primarily due to the dog commercials! And I heard you guys are RETAILER OF THE YEAR?!? Congratulations! That's huge!

Good salesman and actually tried to get the best interest rate for me. Good selection of vehicles…read moreat a nice price too. I'll update If I have them do any work on the truck.

We spoke with Chris and Jack. Both seem very nice. We were told they have their mechanic go…read morethrough their vehicles. It is our fault for trusting. For not going to a mechanic. For believing in another small business such as we are. We purchased a car 3 days ago. There was a "noise" but we've never had low profile tires. Chris reassured us the vehicles are gone over by their mechanic and are good to go. The noise was just not right. Today we checked the tires. There are cords showing, rubber flapping and wires sticking out on the inside of the sidewalls, stopped by today to talk to them about it. They apologized, and said it won't happen again. Well NO it won't happen again, we can't trust you to buy from you again! Jack stated he didn't have time to really look at this one, that he had checked to make sure the tires weren't lose. He heard the road noise as well. Hind sight is 20/20 as they say. We should have put 2 and 2 together when the first car we drove had serious rear suspension issues. I asked what they were going to do to make it right. There is nothing I can do is the response we received. I'm VERY sad, that is surely not how we run our business.

I bought a car at Kendall several months ago, and our experience was handled smoothly,…read moreprofessionally, and quickly, with no high-pressure tactics. The whole transaction was really well-handled, and we would buy a car then again in a heartbeat. That said, the service department is a mess. I love that I was able to schedule an appointment online, and anticipated the lack of chaos that usually comes with having an appointment at an establishment that also takes walk-ins. I was to be disappointed. Firstly, I walked in the doors and up to the front desk where 3 people were working. Two were coordinating something, and the other was focused on a computer screen. I waited. And waited. To the point it got really awkward. Finally, as I contemplated walking back out since I seemed to be invisible, one of the people in conversation told me they'd be right with me. They were not, and then they both left. So now the person on the computer is on a phone call, and I think surely someone is coming right back to help me. I stand there and look around at the 6-8 desks a few yards away, where the employees all seem to be at their leisure, chatting and laughing with each other, but not inclined to notice me. Eventually, someone comes back. He looks up my paperwork, sees that I have an appointment, and tells me it'll be at least 2 hours to get my oil changed. TWO HOURS. I asked why, on earth? Because they're really backed up, he says. But I made an appointment, I proffer. That's just how long it takes, he says. You'll likely not be surprised that I asked him to cancel my appointment (which apparently means nothing) and took my car to Big-O the next morning. It took 40 minutes to change my oil and rotate my tires.

Aspen was amazing. She was attentive, honest and very detailed. She picked us up at the airport and…read moremade sure that the buying process went smoothly. My local GMC dealership said that the deal with Kendall was too good to be true. They were so wrong. Aspen and Kendall Auto Mall went above and beyond. Special mention to Chris and Thomas also. Great people to deal with.

I'm asking you to please read the review below, we should be able to trust the people that were…read moregoing to to buy an automobile to at least be somewhat Fair. Keisha is the worst manager or sells repI've ever encountered. The lady actually attempted to make the phone call about her and her feelings as opposed to Ruben and Lydia being defrauded for thousands of dollars including a $3,400 60 month 100,000 mile warranty. They came in less than a week later with problems and Robert told him oh it shifts like that normal don't worry about it there's no problem. Then they attempted to charge him to look at it how can you charge somebody to look at a vehicle when they've already purchased a $3,400 warranty. Keisha's a liar and a fraud. I would not recommend this business to anybody as long as there's people attempting to scam people on their vehicles and not do anything to try to help buyer beware

The reviews about them selling bad cars are unfortunately true. We got a CRV at a decent price and…read morewere happy till driving home I see the back wheel wobbling and making a loud noise. Come to realize the wheel bearing is bad. An incredibly dangerous vehicle to be in with how bad it was moving. I trusted their word on how it was in great shape but ended up feeling like we were getting taken advantage of. Luckily we got our money back the next day. Will not recommend or trust their vehicles.

Just purchased our 2nd vehicle from Corwin. The best service and easiest transaction.,.again…read more Trevor was so pleasant to work with and made the entire process very pleasant. Jason, the manager, was very attentive and made us feel like we were truly valued as customers. They worked with us to ensure we got a great deal and we are at peace with the deal we got. The ONLY issue we had was waiting over 2 hours for the Finance guy to come out to get our paperwork started. This was completely unacceptable and the only reason I would consider not coming back. Poor Trevor having to sit with us kept him from making another sale, or two.

I do not recommend anyone EVER doing business here unless you want to be lied to, strong-armed into…read moreshady charges and the salesman forgetting your name before the ink on your check is dry. RUN, don't just walk away from this business. They added $200 to the sale of the car without explaining it. when we asked, we were told, "oh, we put that on every sale, but you get 4 free oil changes. ". Today, they just refused to honor an oil change telling us we waited too long. We asked if they would match another dealers price for a synthetic oil change and they refused. They now claim this is through a third party and they do not have to honor it. Let's see, you are sneaking charges for a third party program that you won't honor? Sounds like someone is getting kickbacks. Pathetic.

Working with Vladimir at SVT Auto Sales was a very pleasant experience. He is helpful, laid back,…read moreand we're very pleased with our car.

I stopped in early Am before the sales was open. Juan, one of the Sales team was putting the keys…read moreout on cars for the day, he stopped and helped me with my questions. As he had an appointment soon he brought in Jimmy to help me further. Jimmy went out of his way, over and above, was sincere (you can tell) not about making the sale but honestly cares that I got what I wanted. I wound up purchasing that day and after the sale Jimmy continued to address any needs I had. Car salesmen are usually just about the sale but this kid actually cares about the customer!!

Cami in the service department has reached out and dealt with our concerns. They take this stuff…read moreseriously enough that we are comfortable going back. Confidence restore for the time being. Apologies go a long way when they are sincere.

Asked for an online price quote a week ago and am still waiting. They wanted me to schedule an…read moreappointment to come in , fill out a credit application. Everything but get a price quote

You can buy your competitors but your service and the way you've handled the Kia recalls will make…read morenew competitors for ya. I think people will walk to work rather than have some pile of junk you only stood behind on sales day.