RedPrintz:"Thank you for your feedback. However, we beg to differ with your accusations. You stated…read morethat a sample was printed prior to pushing for this sale for your approval. We will not proceed if you did not agree nor approve the sample print out. We make sure that we deliver a service to your satisfaction" -We approved 1 out of 3 samples. There were remaining samples that needs our approval. No, you didn't make sure to deliver to our satisfaction. The scattered dotted blue ink on our paper wasn't satisfying. We can't wait for your machine to be fixed. RedPrintz: "We even suggested that you drop by our store in the afternoon for another sample print of your edited file version to be printed to your liking." -We kept on calling how things are going but you are unresponsive, since there was a problem with 1 page of the sample, we approved it because it turned out nicer than expected. Note that THIS IS THE ONLY SAMPLE WE APPROVED and the remaining must be still sampled and approved by us, but we paid UPFRONT for the service because we trust Redprintz prior to this experience. We left the shop to edit the file they pointed out as a "problem". So we communicated online, sent the revised, and asked for the remaining samples that need ANOTHER APPROVAL from us. Samples were printed in the same discolored output. FIRST IN QUALITY? joke of the year. We can't approve the samples because it contains crucial information. Not only it is discolored it had these blue dotted inks scattered all over the paper, is this our problem? Am I the one who operated the machine? We didn't approve for that scattered blue ink it is clearly a machine error your ERROR. RedPrintz: We were very transparent from the very beginning. And you posted this on our page with Your accusation of "dishonesty"? RedPrintz: Prices are affected by the number of prints we produce the bigger the volume the lower the costs. Since we printed only a few copies prices will be reverted back to retail price. -PRICES WERE NOT DISCLOSED AT THE VERY BEGINNING OF THE DEAL. You have given us the discounted price without our prior knowledge. Prices weren't clearly posted so how would we know? RedPrintz: By the way, we do not understand why you posted a very condesending review on our page after our verbal and personal settlement of this matter. What is your motive for doing this now? -What we experienced was condescending. RedPrintz kept saying to understand them they put in some effort, yeah we appreciate it but that's how it works when you offer service right? Ironically your tagline says, "FIRST IN QUALITY, FIRST IN SERVICE" yet it seems to both fail. We seek your expertise, and your help because things weren't easy for us, and what we received was utter disappointment. We felt scammed. RedPrintz:"This IS the FRIST time we received and experienced such a review." -This is also the first time we are writing a review like this. This isn't the RedPrintz I knew way back in 2019. the employee was much nicer to us and carried "FIRST IN QUALITY, FIRST IN SERVICE" I hope you reflect on the tagline and re-assess your business's core values. I hope other customers and clients won't experience what we have experienced.

From the owner: We offer various printing services from xerox, colored laser printing, offset printing, silkscreen,…read moreheatpress, embroidery and more. Come visit us. See you there!

Printryt was one of the top ten recommended wedding invitation printers on numerous wedding or…read morebridal sites. I have to admit that I contacted most of the recommended printers, and I loved Printryt's customer service. Most of the other printers wanted me to go to their printing shop. I felt as though the other printers were rushing to get me off of the phone, and told me to just email them with the information for the invitation. Printryt was the only printer that took the time of writing down my information, and giving me an estimate for the Save the Date invitations. I went to another printer, but the other printer wanted to charge me extra for each line that had gold foil. Printryt's estimate with the gold foil was less than an embossed invitation from a different printer. I made numerous changes, after they gave me an estimate. I was pleasantly surprised with their estimate. I received a proof of the invitation a day after I placed my deposit. The quality of the custom paper, printing and envelopes were exactly what my daughter wanted. Happy daughter... Happy mother... Kudos Printryt for your outstanding customer service!