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    Superior Services

    1.0 (1 review)
    Open 6:00 am - 8:00 pm

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    7 years ago

    don't trust these people they stole my cell phone and my 42 inch tv

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    Arnold Ca Real Estate - Tim Muetterties ARNOLD CA REAL ESTATE

    Arnold Ca Real Estate

    (7 reviews)

    Positive: Quality 5 Stars is not enough to highlight how…read moreamazing Tim, Lisa, Sara and the entire team at Arnold Ca realty was for our home purchase. They not only exceeded every expectation we could have they truly made sure every detail was covered to support us even after purchase was done. I can't imagine any realtor coming even close to this level of service. Our family is so happy in our new second home and will never look for a different realtor if looking in the mountains. Thank you Tim, Lisa and Sara you truly added a bright spot to our 2020 which was hard to do!!!!

    Chris with Arnold Rea Estate helped us buy a home in Dorrington this summer and we are SO glad to…read morehave worked with him. His knowledge of both the area and home construction was incredibly helpful. He spent whole days with us looking at several properties each day, taking as much time as we needed in each one. He took the time to point out pros and cons of each home and neighborhood, often bringing up things we hadn't thought of. He was always quick to respond to questions and helped us write and negotiate a couple of offers. In this crazy market, he was exactly what we needed. We are delighted with our purchase and thankful to Chris. He also recommended several vendors to us and every single one has been top notch. Finally, he is a genuinely good guy and we enjoyed getting to know him a little. We highly recommend Chris and Arnold Real Estate!

    Sierra Vacation Rentals

    Sierra Vacation Rentals

    (4 reviews)

    I was surprised to see the overall ratings -- but see that the reviews are over 10 years old!!…read more I have been using Sierra Vacation Rentals monthly since May for visits to the Arnold, CA area. I have found their properties accurately described, well priced, and comfortable. There are a wide range of choices -- from rustic to luxury. I recommend Sierra Vacation Rentals for vacation rental and property management. READ -- don't just look at the overall Yelp rating.

    We visited in December, and had a very poor experience :…read more John White and Maureen Seider were very friendly *before* we made the booking. The phone was not working in the rental, it was snowing very badly, cell phone reception was not available in the rental area, and when we informed the Dan/Maureen/John, their response was sorry, nothing we can do ! We could've had a heart attack 3 AM at night, with no way to even call 911. There was no shovelling service available. We were completely snowed under that weekend, neighbouring houses had the service, but I guess Big Trees Vacation rentals did not set this up at all. When we called, their response was, it did not snow so badly ( ..implying we're lying ! ) And then when we came back, we get a call from Maureen saying there was some spot on the floor and they charged us the entire security deposit ( $150 for a simple floor cleaning ? ). We'd asked for pictures ( before/after ), so we could see what we'd supposedly done, but none came our way, and they just charged our card. All in all a very poor experience. Would not recommend to anyone.

    Century 21 Sierra Properties - Our Angels Camp office (209) 736-9191

    Century 21 Sierra Properties

    (10 reviews)

    Drove to Arnold today (6 Sep 20) to look at a select few properties from the Bay Area. Upon arrival…read moreto our first stop we were greeted by a very agitated real estate agent named Linda Forrester. She began to explain to us that she was not going to let me, my wife and my real estate agent view the property unless we had a printed pre approval letter to show proof of funds. I explained that I had it on email but she told us to go get a printed copy. She was very difficult to speak with. She turned away a guy in a truck as we were walking up, and she turned away another family as we were leaving. Her Century 21 website shows her to have great reviews from sellers but today she was not doing very good. I wouldn't let her sell my house.

    21 SIERRA PROPERTY THE WORST Last New Years Eve we rented a…read morehome for a 3 day weekend. We had 2 adults with disabilities, which we advised 21 Sierra Properties. Our rental had an elevator and a hot tub. The elevator worked for 2 hours. We contacted 21 Sierra and they could not send anyone out till the next day. After waiting 2 hours for a late arrival, the repair person told us they just were out here last week to repair and this time they were unable to repair the elevator. Without an elevator we could not leave to go to the snow & leave our mothers at home. We also had to pay $75 to use the hot tub. The $75 was to cover cleaning & chemicals for the hot tub. The hot tub was not clean and did not have chemicals. The water was stagnant and full of bubbles & scum. The response to our dissatisfaction with the condition of the 6 bedroom rental was, we are sorry for the condition of the rental, but we can't do anything about it. We had to carry our mothers down all the stairs and could / would not use the hot tub in that condition. 21 Sierra would not even refund the $75 we paid for a clean hot tub usage. The worst rental company we ever used for a vacation and we would never use them or recommend them to anyone. We have however, told everyone we know of the unprofessional manner this vacation rental company is run.

    Cedar Creek Realty - Arnold Office

    Cedar Creek Realty

    (46 reviews)

    We started off by renting a cabin from Cedar Creek a few summers back, and then ended up deciding…read moreto purchase a family cabin last Spring. Every step of the way with them has been pleasant and well-informed, and we've appreciated the professionalism and knowledge of the area provided by Kelley (our realtor). Customer service has also been fantastic - they are always at the ready with recommendations for service providers (from plumbers to painters to tree removers to general handymen), and have done us multiple favors when we've needed them to go and check on something at the cabin. In short - I couldn't ask for a better set of experiences, and would highly recommend Cedar Creek to anyone looking to rent or purchase a cabin up in the Arnold area.

    This is the condition that Cedar Creek Realty rents out their managed cabins that they charge…read more"cleaning fees" for. Tried to go in person to discuss horrendous condition of cabin but was told well did you call the emergency number ? The person did not want to be bothered helping. They refunded the cleaning fee but ghosted us via email after we inquired and followed up about getting more compensation for the mold, filth and unusable cookware in the kitchen. Photos speak for themselves. I posted review to their website for the Huckleberry House where I rented and it is not shown .. how convenient. What is shown is a few 5 stars from several years ago about it being so "clean". FALSE ADVERTISING. Lucky they don't allow reviews on their Facebook or else I would stick these photos there as well.

    Mountain Getaways Vacation Rentals

    Mountain Getaways Vacation Rentals

    (1 review)

    I would never rent from this agency again. Our experience was unsatisfactory from the beginning…read more When we checked in with the agent the day before our arrival, we were told that the house was warm and ready for us. But when we arrived an hour after check-in time, the snow from the previous day was not plowed from the driveway and it was impossible to drive down to the house. Instead, we had to drive up to a gas station to call about it, and wait for an hour until it was cleared. But then once we drove down to the house, the walk from the driveway to the house was not cleared and was impassable. At least three feet of snow in addition to higher drifts blocked our way, and we had to dig out a path to get to the front door. By this time it was almost dark. The dishes in the dishwasher were dirty and even after we ran them through the dishwasher, food was still caked on and we had to wash them by hand to get them clean. The bedroom carpet was not vacuumed and there was even a big dead spider on the mattress cover when I pulled down the bedspread to make the bed. Also no hatchet to cut kindling or wood for the fireplace. On our last day, the ceiling in the kitchen started leaking from the melting snow piled on the deck above it, and we had to clean up the water and set out pots. I realize things don't always go smoothly and weather conditions can be a challenge in the mountains, but it seemed little effort had been made to accommodate our arrival aside from turning on the heat. I can say that the house was warm and in other ways comfortable and well set up. However, when I spoke to the agent about the circumstances, she became defensive and offered no apology or attempt to make things right. Her attitude was not helpful or appreciated.

    Barry Ward Realty - Arnold, Ca - Cabin for rent..

    Barry Ward Realty

    (21 reviews)

    I used An agent from Barry award to purchase my cabin in 2016 and it was awesome. As that agent…read moreleft Barry ward to pursue another area, I decided to use Barry Ward Realty when I sold. I was represented by Heidi Ward who seemed fine at first but was extremely short with me when I asked questions and she seemed not engaged with my needs. This was displayed by her always siding with the potential trial buyers for items that needed to be taken care of, putting invoices in escrow that I had already paid (these shouldn't be in escrow anyway as the agreement is with me and the company, not the escrow account), and just overall lack of concern with representing me. The cabin did sell fairly quickly and I received asking price, which was great. The icing on the cake and the evidence that supports my feeling regarding Heidi is that after the deal was finished, even with complications, I did not hear anything from her. No "Thank You " or anything. As I have dear with many real estate transactions , this seemed odd. With an 18k dollar commission paid I would think that there would be some kind of appreciation or less then a months worth of work. I will definitely look at reviews for any new purchases I have in the area. The market is hit up there, even during COVID-19, so do your research before selecting a realtor.

    Meth House. Yep, Barry Ward rented me one then kicked my family out when we contacted a lawyer…read more Cliff notes We rented the property at 1265 Shady Circle in Arnold. Family with pregnant wife and toddler at home. Discovered it was positive for Meth Contamination (see photos). Tried to work out an amicable solution. No dice. Contacted a lawyer and was immediately issued a 30 day notice to get out. Lived in a meth house for 9 months without being notified as such, Barry Ward kicked us out when we said something. DO NOT RENT THIS ADDRESS until you have personally verified the meth contamination has been remediated and you have lab results in hand to prove it! _________ Long Story: In the Fall of 2014, Barry Ward Realty rented my family and I a home and neighboring studio cabin (1265 Shady Circle in Arnold). We have a toddler and at the time of this writing, I am currently 8 months pregnant with baby #2. Over the months, we had repeated found rusty nails, coils, and broken glass galore in the yard as well as mysterious white substances scattered throughout the soil. Tons of trash filling the entire outdoor property, much of it hazardous and dangerous for a child to play or even to walk without shoes. Shortly after moving in, we noticed that the studio cabin had bizarre industrial lab cabinets and the sink drains in the kitchen has been completely chemically corroded - we had our suspicions. Then, at about 8 months into living at this location, our neighbors informed us that the previous residents were meth users. The informed us that the guy who had lived there for many years was a heavy user and potential cooker and they even knew where he obtained meth. We contacted the landlord about this immediately and he did nothing and denied knowledge. For our own peace of mind with a child and with a developing baby, we decided to have both the house and the cabin test with preliminary tests for meth contamination (me, pregnant this whole time). We paid for these out of pocket and I put my MS Graduate Degree training to use in the most unconventional way - no longer was I running samples in a lab, I was doing it in my own house. The preliminary tests were positive immediately for both the house and the cabin (see photos). Our next step was to contact the County, who informed us that while they couldn't do anything legally because there was never a police bust for meth, it was not safe for us to be there. The state of California has a legal limit for safe habitation with meth contamination of 1.5ug/100cm2. The health department advises that once an initial test is positive, that lab testing is completed to verify that the property is habitable. Then, if it exceeds legal limits, they recommend complete remediation and re-testing to ensure the cleaning took care of the contamination. We relayed this information to the landlord, hoping hew ould be on board. He wasn't, because apparently his homeowners insurance would cover none of it because the meth contamination occurred prior to ownership. He refused to test to ensure it was habitable for anyone, let alone a child and a pregnant woman. We contacted a lawyer. Lawyer contacted the landlord. Within 48 hours, we were issued a 30-day termination of our lease and boom - pregnant lady and family are out on the streets. All because Barry Ward and friends rented us a meth house without our knowledge and we found out. We had the property lab tested out of our own pocket, see photos for results, and the studio cabin did, in fact, exceed legal habitable limits for the state of California at 2.4ug/100cm2 and 1.8 ug/100cm2. The legal limit is 1.5ug/100cm2. This is the cabin that I, the pregnant lady, used as my home office while we lived there. Despite the fact that we were rented a meth house without our knowledge, while pregnant and with a toddler at home, the landlord not only refused to ensure it was safe to live in, but also kicked us out after we raised issue. If you value your health and safety, and your family's health and safety, I would strongly advise you to not rent the property at 1265 Shady Circle until you have verified that meth contamination is cleared and you have lab results in hand to support this claim. Additionally, a county employee advised us that the soil is not safe for children to play in and the water table is also contaminated, so the water is not safe to drink. Barry Ward - test your homes before you rent them to people. While we are currently not pursuing legal action against the advice of our lawyer (mostly, because I'm pregnant and we want to get on with our lives), others will sue you and sue you for THOUSANDS. If this baby is delivered with health problems, you better believe you'll get slammed with a suit. Everyone else - 1265 Shady Circle is a Meth House, beware and rent at your own risk (P.S. Both my daughter and I experienced nausea and headaches after only 3 months of living there.)

    Superior Services - vacationrentalagents - Updated May 2026

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