THIS ALVIN W. FRANKS JR. OWNS THIS COMPANY, SUPERIOR CONTRACTING AND SUPERIOR LANDSCAPE, HE BUILDS, AND REMODELS HOMES UNDER ALL THREE NAMES BUT IF YOU ENCOUNTER ANY OF THE THREE OR THIS PARTICULAR INDIVIDUAL OR HIS. CRONEY CHAD WALLER RUN THE OPPOSITE DIRECTION. THEY ARE THIEVES, CROOKS, AND WILL DEFINITELY DO ANYTHING THEY CAN TO RIP YOU OFF.
THEY DELETE OR HAVE NEGATIVE POSTS ON GOOGLE REMOVED AND MAKE UP FAKE POSTS USING PICTURES OF PROPERTIES THAT DO NOT BELONG TO THEM SUCH AS MY NEIGHBORS AND HAVE OUTSTANDING REVIEWS WRITTEN THAT ARE NOT TRUE ABOUT THE PROPERTY. THESE PEOPLE SHOULD LITERALLY BE IN JAIL.
Firstly, the individual has absolutely no communicative skills with clients whatsoever )Neither Al Franks or Chad Whaller). I am not the only buyer of a new home that Al ignores phone calls, emails, and text messages from, the two houses next to me were done the exact same way. The lady next door has closed on her house in April of 22 and has not been able to get a punch list of items completed and cannot contact superior contracting. Items have been left uncompleted as we wound up closing on the very last day of our lock in rate which was 3.75 and could very well have been close to 7 at the time of closing. We would not have been able to afford the increase in monthly pmnt due to the change in interest rate and I believe this is a tactic of this company to go past your lock in rate causing you to lose the house so they can keep your down pmnt, or deposit then sell your property to someone else for the increased price.
The only thing I think saved us was the mortgage company called Al and in his words went sideways with him to get him to close on time but the amount of stuff needing to be done was atrocious, (see below).
When we moved into the house, the very first day there was a skunk left in the house, easy enough to say it slipped into the house but sure coincidence that they seen it the night before and obviously left the doors open enough for it to get into the house and hide. Hmmmm, we had to hire an exterminator to come over in the middle of the night to trap it and thankfully remove it without it spraying. Since we have arrived at the house we have spent thousands of dollars on items that we should never had needed to purchase, things like the kitchen sink, shower doors in the master bath, kitchen faucet, light fixtures for the inside and outside. Al states that he is going to refund us the allotted amount for each of those items that we have never to this day received. (NOT EVER RECEIVED A BALANCE SHEET TO THIS DATE).
Al never answers his phone, never responds to texts, or emails. I'm not sure if he feels if he just ignores the issue it'll go away. As a customer I should be included in all communications and decisions related to my property as to which I am paying for. I'm not sure how this individual has a contractors license to build peoples homes but he definitely doesn't need one. I could get a contractors license and just hand each phase of build off to sub contractors to complete but if I don't have a form of quality control, the work is completed subpar and not only am I paying the sub contractor but an up charge to the contractor himself. What a waste of my money! What sort of building practice is this? I will tell you that I am not only disappointed and furious over the process but I do know that I will never again build from scratch a house or recommend to anyone that a contractor of this state build a house for a dog if this is the acceptable standard of practice to build homes for people, especially the elderly people next door to me, the way they left that house for them to move in should be a crime against the elderly.
The company is
Alvin W Franks Jr. and Chad Waller
Superior Contracting & Development
Contractor License# 0415890322
1122 Main St. Ste 12
Vilonia, Ar. 72173 read more