The staff is very friendly. They are very reasonable people. Junior is a great guy, but all the staff is excellent. They pay a lot more than a lot of other places. read more

They are all very nice. Donna is the best. She is friendly and is helpful. I have sold items and have been paid handsomely. I also took a loan against my gold items and they are reasonable on the offer to borrow and the interest rate is the best around. I am very happy doing business with them. read more

I was looking to sell a couple of old pieces of jewelry ( 14k gold bracelet , 14k gold hoop earrings and a 14 k gold old boyfriends garnet ring) I had already went to good ole Toms and although the lady was very nice and professional she was only giving me 100 dollars for the above items Junior the owner at Superior Exchange was not only Professional he explained how he priced the items and took today's stock exchange Gold price when calculating what my above items were worth . And gave me a price More than double of my previous quote for the same items $239. read more

I went in there a few days ago because I had a lap top that I wanted to sell. The young guy behind the counter said I will give you $100.00. While I realize its a pawn shop, the item was brand new in the box worth over $1,400. That is a total rip off!!!! They used to be really good. Sad! read more

Very professional, friendly and fair. I felt these folks were welcoming and respectful to all the clients, those in need and those who wanted to know the value of things. They have everything here! read more

Great selection of goods to buy: tools and more, why pay full price! Bring crap jewlery, get cash! Nice people, clean space. read more

Great professional staff they were very helpful and gave me a great price for my gold it was unbelievable compare to the first place I brought my gold offered me 1400 less than what superior gave me I would never go anywhere else they by far pay the best for gold trust me when I say this by far the best read more

Phil Jr was so helpful and patient with my grand daughter and I . I will be back again. Very friendly

I have no clue what Sarah is on about. One of the worst businesses I have ever walked into. The boy at the counter was very vague, cocky, and nonchalant all the things you don't want in customer service. There was also a older guy standing outside not sure if he own the building or establishment but he just grilled me with a nasty look before even getting inside I said "Hello" and he just kept looking. It's easy to open a business but it takes smart people to run one. No ideal I would stay clear. Who needs anyone of that sort. If I could give zero stars I would. read more

Brought in some Snap on tools, and was told that expensive tools were too hard to make money on. Didn't even make me an offer. Went to another shop in Wallingford, and came out with cash, so I don't know. Floor is overstocked, and not very organized. The young lady behind the counter was very polite, as was the younger fellow. The older guy was not very polite at all. read more

Had a urgent cash emergency and found Superior through Google and I'm glad I did. Very professional and extremely courteous staff and I wish I caught the name of the gentleman who helped me because he was very nice. I will definitely do future business with them and recommend them often. Thanks for the great service! read more

I brought gold jewelry and got much more money than expected! The staff was super nice!

Nice guys behind the counter. I went with some gold jewelry to sell, and had already calculated a rough estimate of its value based on weight and that day's gold rate. Sure enough, they came up with a very fair offer, as good as anyone would, I'm sure. While I was waiting I walked around the place and was surprised by the variety of merchandise for sale. Everything from generators to bicycles to shop tools to TVs, as well as jewelry. The next time I need a power tool, I might come by here first and check out the prices before going to HD or Lowes. read more

I couldn't ask for more. I've been dealing with Superior for years and today I realized why. I'm having an emergency for cash at the moment and brought in a few items that I didn't want to get rid of. At first I was a little disappointed they only offered me $100 to pawn and $140 to sell when just one of my items alone was worth at least $500. I told the owner what I needed the money for and he was very understanding. He told the young lady to up my loan to $150 to pawn. Which means he gave me more money and I can get my items back. I wish I knew his name so I can thank him properly. Anyway I highly recommend this business. I believe it's family owned and operated and you can definitely tell. Some people need to realize the type of business these people run and cut them some slack. They have people trying to get over on them daily so you can't hold it against them that they have their guard up or an attitude when the person before you probably put them in that mood. Thanks again Superior. read more

I would never, EVER go back!!! Totally got ripped off on selling gold there. Do NOT be fooled by the 2012 NBC report that stated they paid premium prices. 2012 is not today. If you want true top dollar for gold, go to CT Gold Buyers in Wallingford CT. I brought the same bracelet on the same day to Superior Exchange and CT Gold Buyers. Superior offered $350 (a price that was more than they wanted to pay until I questioned why they were so low); CT Gold Buyers gave me $440. So much for premium! You're losing money by going here. read more