I living a senior citizen facility, and my car was towed for parking over the line along with other…read morecars. Went to pickup my car I had to wait over an hr for someone to come to the facility. The dispatcher was very nasty hung up on my daughter for asking when someone was going to come so I could pickup my car. The site says 24hr that they pen dispatch said they was closed. I was jus very disappointed, and I been living at my complex 3years and been parking like this for 3 yes and all of a sudden it's a problem. But the other cars that's parked over the line didn't get towed!!

They were completely awesome. I couldn't find anyone who could help with the damaged hard bed cover…read moreof our Ford F-150 and Metro came immediately and resolved my issue. Customer service was amazing during a hardcore winter storm this week.

My name is linus Whitaker,I was in a car accident due to someone else's negligence 07/19/2026.A guy…read moreswerved into my lane destroying the driver side headlight and bumper on my 2020 bmw 530i xdrive. I was referred to George Farish collision auto repair by my insurance company.right off the bat I was greeted with amazing customer service by ms.teresa an directed to A.j the manager who insured me that they could bring the car back to its natural state. An he fulfilled that guarantee.i always kept my car clean but when I pulled up to pick it up it looked like a new car.superior service,Id recommend them to anybody.amazing company an service.

Very friendly and knowledgeable. Ensured everything that needed to be fixed in regards to the…read moredamage from the accident was fixed correctly. This was my second time they fixed a vehicle of mine, and as always, I was very satisfied with their service.

5+ STARS - If I Could Give 6, I Would…read more I want to take a moment to publicly thank Quality Towing & Recovery for their outstanding professionalism, compassion, and genuine heart. From the very first phone call, the owner was warm, respectful, and welcoming. There was no attitude, no frustration--just patience and understanding. I explained my situation: my daughter's car had broken down on the side of the highway, and law enforcement required it to be towed for safety reasons. Due to circumstances, the vehicle remained in storage for a period of time, and the storage fees had grown significantly. When I called and humbly asked if they could show mercy or work with my daughter--who is a 20-year-old college student, working hard and doing the best she can in a very challenging world--the response I received was nothing short of grace. Without hesitation, the owner said, "Just give me a little of the money and come get the vehicle. No problem." That moment spoke volumes. This company operates with integrity, compassion, and humanity--qualities you don't always find in business today. They showed that they value people more than profit, and that kind of character deserves to be recognized and celebrated. I also want to give special recognition to the lady in the office who answers the phone--any time of day. She is absolutely amazing: professional, kind, and patient. Her customer service reflects the same heart and excellence as the owner. If you ever need towing, recovery, or roadside assistance, I strongly and confidently recommend Quality Towing & Recovery. Please take my word for it. I am a pastor in Chesapeake, Virginia, and I stand on truth. This is an honest company with genuine hearts, and I am truly grateful for the compassion they showed my family. Business Information: 2000 Laigh Rd, Portsmouth, VA 23701 (757) 237-5050 http://www.qualitytowingva.com Thank you again, Quality Towing & Recovery. Your kindness will never be forgotten. -- A grateful father & pastor

I had a time at the Sam's Club in VB. I basically made a curbside pick up. I ended up having to…read morepick my own order off the shelves. While loading it into my car, the diaper bag went in, and I fought the case of diapers and the stroller; as I was doing so I tried to use the auto start on my car to start cooling due to the increase in temperature and having my son. It failed to start, but I won the fight and shut the trunk of my suv. Well the failed auto start made the car lock itself and my keys were inside the trunk. Luckily I was able to call the guys at Quality Towing and it took roughly 30 minutes for them to come rescue my (almost) 15 month old and I. I recommend their fast and efficient service to anyone needing assistance!

I always come to this shop. They are great with logistics regarding parts, quality work and in a…read moretimely manner. Very comfortable environment. Very straightforward services. They don't beat around the bush. If you bring it to Fink's, it'll get fixed. Thanks Fink's!

I used to be Fink's girl. The real family is still my family. But not this place anymore, it is run…read moredown, trash everywhere. And i spent $20 to wash and vacuum my car here and there was no soap to wash with. I will be calling to get my money back. Yall need to clean up this place, since the Fink's left it has gone down. The body shop is great, love them guys..

I've been coming here for about 10 yrs. The guy that does the inspections is a straight shooter…read more And quick with a joke. I'd recommend a state inspection appointment for quick service. I always get an answer when I call and easy scheduling.

This is the second time we came here and let me just say the service is top notch. I had been told…read moreby a quick change oil place that I needed brakes. I brought my car in and they were honest. They told me I could wait on the brakes. Anyone else may have just changed them out. Prices are reasonable and service is super quick. Definitely worth the drive from Suffolk.

Came in because it was the closest shop to me after I blew a hose on the highway. They found out…read morethere was no replacement part around but found a hose they could use. I was cool with it, paid my $400 for it and was in another shop 2 days later because the clamps on the hose were not tight at all, I could turn them with my fingers. Now I'm out more than double the money because of a tow and another diagnostic and repair I had to pay for. They're nice people but I paid $400 days for a 4 inch elbow hose and a lack of attention to detail that caused a failure on my vehicle. Thought this was going to be my go to place because they were so helpful but they've costed me more money than necessary.

Visiting family and needed work done on my Jeep and McKenzie's Auto were precise and on point with…read morethe needed repairs. I would recommend 10/10

Was not happy with my service, wound up costing IMO about $500 more than I needed to spend. I…read morewent in to have a part I knew was bad replaced, I have replaced it before, I know exactly what was wrong and told them that. They said they found something else wrong and charged me to replace that. Went on a trip and the problem was still there just like before, no change, brought it back to get the part replaced and after they 'diagnosed' it again at $150 and hour, they replaced the part I wanted replaced all along, no diagnosis was requested or needed. Feel totally unheard and ripped off. Not to mention the guy at the desk wants to argue with you like it was your fault! I will never go there again. Shame, they used to have a good reputation.

This is literally the spot bro (no glaze). If you need anything done to your car do it here because…read moreeverywhere else will literally try to rob you in broad daylight. 10 stars!!

My wife's car recently got hit by a truck in a parking lot while she was grocery shopping and it…read morescratched and dented the whole back corner of the vehicle. Luckily the person who hit her car stayed and we were able to exchange information and work with their insurance to get it repaired. We took the vehicle here and were given an estimate of about 1.5 - 2 weeks before it would be completed. We got the car back within the week and it looks better than before it got hit. They gave us updates during the whole process and the customer service was great as well as the body work. I would highly recommend taking your vehicle here. Oh yeah, forgot to mention.. My wife's vehicle got hit AGAIN less than a month apart (on the opposite side) in a different parking lot, so we will be be back soon. Check your surroundings when backing out people! :)

I'm writing this review because I haven't seen any reviews lately. Took my car in on Monday and…read moregot it back Wednesday afternoon as promised, the quality of the work was outstanding. The repair made the car look better than new. I would recommend Kempsville Body Shop to anyone who wants quality work at a reasonable price. They have earned my business if I need any future repairs.