This branch of Superdrug is located in Westfield London, a large shopping mall with only an average size of Superdrug.
This branch of Superdrug is slightly more modern than some other branches, which one would expect for being in a mall that as I recall is only around 10 years old, and still a modern, new mall in its own right.
I mainly called in Superdrug today to pick up a few drinks, however, the drink selection was poor, very poor, tucked into the back of the store, it didn't even include any Starbucks bottled beverages or even a great selection of Lipton Iced Teas.
They were also in an awkward position towards the end of the store in the corner.
The staff didn't seem as helpful or friendly as one would expect, they seemed more about serving customers without a personal touch or even showing good customer service, it was like they saw customers as a number and overall appeared rushed, even when the store wasn't too busy.
Poor service and selection sadly warrants a single one-star for what is sadly a poor branch of Superdrug. read more