We've been here once for a haircut. They seem to attract people newly out of school but seem do a decent job. Prices are higher than my local places but it's an option and they usually have walk-ins available. read more

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I walked into the shop. The door was wide open. No a person in sight. I could have taken anything i wanted. I called out several times. Nothing.. then after several moments a woman in a apron sontered in.she asked how she could help. I told her I need a trim. She reaked of cigarettes. She said that they were completely booked. Remember, not one technician or customer was anywhere to be seen. I told her tanks anyway. The floor was dirty and the products on the way look dusty. I wouldn't go back even for a trim. But they leave the place open and unattended. I wonder how much product walked out the door today. May first. 2026. read more

Horrible service and mediocre hair cut. Scheduled a trim on line three days before appointment. First time I had ever been there and didn't realize how tight the parking was going to be. Had to circle three times before a spot opened up. I walked in and apologized for being a couple of minutes late. Well, she didn't want to hear that so she cancelled my appointment even though she was not finished with the current customer. I came back 40 minutes early so I could find a parking spot and waited while she finished up. She did not wet my hair and the trim was done in 3 minutes. I just shook my head in amazement. I guess she did the best she could do, but when I washed it and saw how awful she cut it I scheduled an appointment with another hairdresser. The new lady corrected the hack job and it looks so much better. read more

My very first review ever, to take heed to it. The attending barbers were very professional, and kind. But I asked for two things, a trim on the top and back with a 3 on the sides. My back got instantly chopped. Got the hair cut discounted but it did take 6 months to get my hair to the length it was at. First time at a super cuts and is def my last. read more

When you walk into the shop, you hear nothing but laughter wonderful conversation there. Very warm hearted and it's so easy to use the app and that impresses me the most lol. And when I sit down in the chair, autumn knows exactly what haircut I'm therefore and I can't say anymore, but, I am so glad I walked in there the first time Thank you ladies for everything you make me feel special read more

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They are very well organized. You can make appointments on line if you can figure out how! Got a good cut there.

I did a walk in and got a very good cut. People were very nice in store and service was quick. Thx

I'm so happy Autumn is no longer the manager at the salon. Every time I went in I felt so unwelcomed. It was unreal. Then all the sudden it felt like the whole environment changed whenever I came in my last visit. Those two girls that are in there all the time Work so hard to make this environment so much more pleasant and friendly I believe one is the new manager. The new crew is so bubbly and talk to me like we're long time friends. 10/10 read more

Heather gave me my cut and im telling i have to pat her on the back. professional polite she was friendly and listened. what an asset to supercuts please tell her this and thankyou honey jeanne read more

I just showed up hoping someone would cut my hair. Sunshine cut my hair and did a great job. My hair is really curly and I was really overdo! She got the shape and curl back. I hope Sunshine is there next time I need curlcare! Thank you! read more

I have now enjoyed several excellent haircuts by Autumn, Supercuts,Roseburg manager. Her level of expertise, managerial skills and doing 3 things at once seamlessly and carefully are amazing to watch! There are 2 little support dogs, and they are so well trsined, they stay in the office with zero barking or bad manners..walking right through to go do their business and return. A delight to watch. I have observed this manager jump in to sweep, tidy and be helpful to other stylists. I also observed her being very kind to a walking when there was no openings. Supercuts is lucky to have the skills and smiles of Autumn. Orchids, Supercuts! Orchids, Autumn! read more

I've recently moved here in Roseburg and have been looking for a barber the past couple of months. i've tried a couple of private of barbershops and was sadly disappointed. I thought i'd give Supercuts a try and i'm glad i did. Sunshine was her name and doing awesome haircuts is her game. Thank you Sunshine for giving me a "ray" of hope that corporate can give great service. I'll definitely come back to Sunshine, you are my Sunshine, you make me happy, when hair's gone array. Aloha Sunshine. read more

I was too harsh in my review after having talked to my friend and shouldn't have said anything at all about this. I have tried repeatedly to remove my prior review and keep receiving an error message. It is usually very busy, and I know that they are doing the best they can and they always do a good job. read more

If I could proceed and give them a -Star I would. I started with Supercuts in Burian Wasington in 1986 and stayed with them until we moved to Myrtle Creek years later. I was so happy when we got a Supercuts in Roseburg having always been given quality service at my previous store. That enthusiasm has steadily diminished!! My last 2 experiences have cured me, I'll never go back. My last wash and trim was done by Janet and had to tell her that you trim ends on long hair by sectioning it horizontally NOT vertically, and she didn't even bother to ask if I wanted my bangs trimmed!! The wash was even worse!! I told her twice that she wasn't getting my hair wet much less shampooed at the base of my head. I called the next day to speak to the manager, Amber, to let her know of my negative experience. After explaining all that had gone wrong, she asked that a give her a couple of days until Janet worked again and she'd had a chance to speak with her and she'd give me a call. That was 5 weeks and 2 messages left for her later. It speaks volumes when the manager doesn't follow through!! In a nutshell, 1st time shame on them, 2nd time shame on me! There won't be a 3rd time!!!! I don't have $33.00 and a $5.00 tip to waste on the worst wash and cut I've ever had!!!! read more

It's all about Sunshine here. That's the name of an excellent hairdresser toiling away at this down home Supercuts. Not usually one to trust that chain with my white, naturally curly, untamable mane, I was forced to find someplace fast to rescue me from a bad, well intentioned, cut. This salon was open and I was desperate. Well, turns out I was also lucky. Sunshine was in--and she wS shining. This low key stylist has been doing hair for a couple of decades. She is competent, creative, and she took time to get a feel for my curl pattern be-gore reaching fir her shears. She tuned up the "bob" I'd been wrongly given and freed up my curls to fly free. I walked out of there so such happier than I walked in. Oh, they are practicing wise and strict Covid protocols. Only two clients in at a time, on opposite sides of the salon, everything sanitized thoroughly between sessions. Sunshine was masked and so was I. It's true. I am recommending a Supercuts. But what I am really recommending is the stylist, Sunshine, who works there. Call first to make sure she's in and to schedule your appointment. And make sure to tip as generously as you would at a "designer" salon. read more

If I could leave no stars I would. I've lived here for a year and a half, and if it wasn't for Brittney who does such a terrific job, I would have stopped coming after the first visit. Autumn, the manager, is one of the most abrasive and rude people I've ever encountered at a business like this. As a manager, if she's not the one cutting my hair she should really have no impact on my experience. However, she has made the entire place very tense and uncomfortable on multiple occasions, being downright hostile and threatening to kick me and other patrons out. She makes her stylists uncomfortable, and has a very strange authoritarian attitude towards this Supercuts. It's very strange honestly. She has multiple signs posted that restrict basically any activity aside from sitting patiently and silently waiting for your turn. She will very rudely tell you that essentially the days of walk in haircuts are over. She has the nerve to run her shop like it's some high stakes place with very serious rules, meanwhile letting her two dogs walk through without even a leash. I once tried to sit in the unused chair in her station while my son was getting his haircut, and the stylist told me that I'd better get up, almost as if to say "or else..." A haircut should be a routine and uneventful thing, but at this location I'm always praying as I walk in that the manager isn't there. It's quite crazy to me how overbearing and uptight Autumn is, without ANY reason that I can discern. Highly highly DO NOT recommend this place unless you already have loyalty to someone like Brittney or the other stylists. I hope someone from Supercuts higher management sees this. It is a serious issue. My wife saw them lose three customers who walked out tonight due to her abrasiveness and rudeness. Stay away. read more

Went to Supercuts in S.F. for 20 yrs with fantastic results!! I brought my GREAT "Supercut haircut photos" to SUNSHINE at Roseburg Supercuts. Asked her to cut my hair in "short elegant layers" like my photos I showed her. She said YES -- but then VERY quickly BUTCHERED & CHOPPED my hair REALLY FAST! She never washed or wet my hair. Never used or showed me a mirror, even after she was done. I went home & my family HOWLED -- the back of my hair stuck straight out like a ROOSTER'S BUTT !!! I looked in my mirror & was HORRIFIED !! Sorry I paid her. Sorry I left her a tip. NEVER AGAIN will I go to SUNSHINE for her "ROOSTER'S BUTT" haircut, which I guess is HER SPECIALITY! She was PITIFUL !!! read more

sunshine cut my hair and she messed me up bad on my bangs. I asked for curtain bangs, and I left with bowlcut cut, choppy bangs. It looks like I cut my own hair. read more

Been going here for 3 years- autumn the sales manager is horrible. She has the worst customer service and acts as if she owns thr franchise ive witness her threaten customers and yell at them in the store in front of other people. I would strongly advice you to fin another salon. read more

I walked in this morning to see if I could have someone fix the terrible trim job that I did on myself. A gal helped me, I didn't get her name, but she was very nice. She was the only one working for the 1st 30 minutes, and I asked her to keep my length, and to fix the wonky job that I had done. I have naturally curly/wavy hair, and she did a dry trim on it. She combed out my curls which made my hair quite frizzy, and I was nervous that she wasn't going to be able to actually line it up properly because it was dry and because of my waves, but she did a good job. I left there looking like a frizzy mess with no styling of any kind, but she did do what I asked her to do, and I styled it myself when I got home. Overall, I'm not mad about it. I've attached some before and after photos. The curled hair is after my cut. read more

Supercuts - The trim job I tried to do on myself...as you can see the left side is much higher, and I couldn't get to the back. - Hair Salons Near Me - ROSEBURG, Oregon

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We were told the wait would be 15 minutes. The service was fast and very professional. We didn't wait a minute longer than promised and got a great haircut for my son for 20 bucks. The place was clean, had a great selection of products and was overall welcoming. Well worth every penny and way better than the local barber shop. read more

Super Cuts My A$$! walked in for a cut walked out with a MOHAWK! I usually do not come to places like this because of the inexperienced people working. I could of paid a homeless person on the street less money and got a better cut!! read more

I had an appointment at 10:45 got held up at another business and made it there by 10:48. Was told by and in front of another customer that being late puts them behind and that I would have to come back at another time. Rude and disrespectful. I did not need a lecture on tardiness. Was not the intention to be late. I did not go back and will never be back. read more

Got my hair trimmed yesterday and it kinda looks like the lady layered my hair (which I didnt ask for) and made the ends of my hair even thinner. already had thin hair to begin with, so now it looks even thinner. I would've said something at the salon but I couldn't see what she was doing and they rushed me out of there before I could really look. The lady doing my hair was also a bit rude. I'm a bit upset since I've been growing my hair for awhile and now I'll need to go somewhere else to cut it shorter to fix their mistakes. read more

Supercuts - The back of my hair, ends are so thin - Hair Salons Near Me - ROSEBURG, Oregon

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Got there at 5:10 and ask if they could do a trim. Lady said no, there wasn't enough time before closing (6pm). Walk-ins not really welcome.

Haven't been back they butchered my haircut. Since they suck go here if you don't care about how your haircut comes out.

I Got a bad haircut. No doubt about it. a local place fixed it and now it's great. I will be avoiding this place from now on.

I walked into this salon for the first time a few weeks ago with my 3 year old daughter, who would be receiving her very first major haircut by Ashley G. Not only did she go beyond expectations by making Paityn, my daughter, feel welcomed since the moment we met, she was personable and professional. We left knowing we could come back and count on her to keep the new 'do styling, and Ashley gained a long time customer. This is exactly how you run a business- and I would recommend her to anyone! read more

Supercuts - Cut by Ashley G - Hair Salons Near Me - ROSEBURG, Oregon

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We took our son to Supercuts to get his first "real" haircut, and were fortunate enough to have Shani cut his hair. She was patient, kind, and eased our son's fears about getting his hair cut. We will most certainly return!! read more

I used to go to Supercuts every time I needed a hair cut. Very friendly group of people that made the stop in fun. Unfortunately, I stopped going because I once had my hair cut, and it did not turn out the way I wanted, it was a very easy cut too. Well I decided to give it another chance after some time off. Walked in, again, very impressed with the friendly group of gals. What made the trip though was the lady whom cut my hair. Her name is Ashley but she goes by "G", she did an amazing job! Was very friendly and knew exactly what she was doing. I suggest anyone looking for someone to go see her. I will be back because of her! read more

Fiancé got his hair cut by Ashley . It was about an hour and half wait but well worth it. She did and amazing job ! We will definitely be returning regularly . read more

Went into Supercuts on Monday, was advised should call for appointment as they had too many wanting haircuts without who were there first. Called the next morning and was told that I would be called at 10AM. Was there 10 minutes early, and at 10:10, the only cutter was done with her client. One person in waiting area without appointment. They called him before me! I walked out and will never go back. read more

Edited: there are 3 Ashley's at my Supercuts. Corrected name! I went to Supercuts (first time ever) this morning. I hoped the woman working, Ashley L, could fix one of the worst haircuts I have had a few days ago at another shop. (Yes, it is possible to not realize how bad a cut is until later!) Returning to the first shop asking her to fix the cut? No way! Supercuts is bright, and clean without the thick "beauty shop " smell that is so common. I went in as a walk-in (I didn't call ahead to be put on a list) though the wait was short. Ashley L used her knowledge and skills and I walked out, pleased and relieved that I would not need to wear a hat for a month! I finally have a great place to get my hair trimmed; Ashley L has a new client! Thank you again. Ashley L! read more

Came in and got my hair cut just a couple of days ago. The ladies at supercuts always do a fantastic job. I'm very particular with my hair. This last time I went in I saw G. She did an amazing job. She took her time making sure my hair was perfect. She even trimmed my beard up a little, and rubbed some beard oil in it to make it smell nice and fresh. Would highly recommend coming here. read more

I usually won't go to super cuts but I needed a quick trim. They were very tentative and came to help me as soon as I walked in. The gal didn't talk much till closer to the end of the haircut. Which doesn't bother me at all I like to relax. She did a decent job on the cut, hard to mess up a medium fade. But to top it off got a hot towel clean up afterwards which I don't get from even the best barbers so major plus on her part. Will probably come back. read more

Horrible. Was waiting for a haircut 45 minutes after being put on 'the list' when one of the hairstylists family members came in and asked to be put on 'the list'. They were immediately taken back to get haircuts. Never going back. Not to mention looking at the stylists own haircuts, not trusting them to touch my head with clippers. read more

Called ahead and was told that there we no others in store so it would not be a long wait. Got there within 10 minutes and was told that the was one person in front of me. Then, a friend of the manager arrived. The receptionist let him know that three were in front of him. Shortly after, the manager told him that he doesn't have to wait since he knows the manager and took him back, in front of everyone in the store. I asked the receptionist why that happened when I was called up and was rudely told that they go by the list (obviously not). They then didn't honor the coupon from their app, stating that they can't scan it (managers can totally adjust prices). Wrote their corp office when this happened almost 2 months ago and didn't get a reply. read more

SUCKS! My hair turned out NOTHING like I wanted it. Color is horrid and my 3 year old sister could have cut my hair better! The worst ombre I've ever seen! Her name is Shani and she needs to go back to beauty school! She did a shit job. Wish I would have asked for my money back! Worst place EVER! Stay away! Go somewhere else! read more

Shani was very friendly. Listened to what I wanted. Made some suggestions. My hair cut turned out great! Thank You Shani. Will stop again our next time in town. read more

I've spent just over 3 hours waiting at two attempts, Just this week. They won't make appointments, it's the luck of the draw on you get. Unless you're just board, I would try somewhere else. read more