I have had my hair cut here for 3 years always the best service. The hairdressers treat me with respect and I have never had a bad haircut here. read more

terrible that they don't even attempt to train their employees. instead it is jealousy over one another when one stylist succeeds over another. states will train and let employees thrive is far from what they do read more

Worst haircut I have ever had in my life and I have had some doozies at places I told her it was going to be too short even while she was cutting she wouldn't listen and just kept chopping and chopping and talking and talking now I look like a howdy doody character and I have to look like that at work for the next couple months run away from this place cut your hair with a flowbee if you want a better haircut totally awful read more

I recently went to this Supercuts location for a haircut and the customer service was terrible. After my haircut had finished, I realized that I had forgotten my wallet at my house 5 minutes away. I explained this to the hairdresser, and even offered to have her hold onto my phone as collateral so I couldn't just run away without paying, but they refused to let me leave the building. In order to pay for my haircut and allow me to leave, they forced me to get down on all fours and eat the hair off of the shop floor. Not just my hair, but the hair of other clients as well. In retrospect, I probably could've just called the police for being held against my will, but in the moment I was so flustered that I did eat the hair. They finally allowed me to leave afterwards, but they will not be getting any more business from me in the future. The haircut was pretty good though. read more

Ok haircut I guess. Place is always packed, so even with an appointment you have to wait to get taken care of. Definitely not my first choice, but really the only option in Rome on short notice. Wasn't thrilled with my son's haircut, even after showing a pic of what it's supposed to look like, so I didn't let them do the girls hair. Too much chance of a screw-up. His grows back fast or I can buzz it to get rid of any disasters. Won't be back. read more

Came in today for a trim. Yes. A simple trim on my hair that I've been growing out for awhile. One of your incompetent employees basically chopped all my hair off. I'm not happy with it at all. I acted nice and left after. But honestly next time when someone says they want a trim you should listen. I told her to even out my hair. Take a little off the sides and back. She chopped like all of it off. I've been growing it out forever. It doesn't look anything like I want it to look. I'll never be coming back to your unprofessional establishment. She seemed like she was in a rush too when cutting my hair. Wasn't even looking when she was cutting either. Awful experience. read more

Simply bad service. Will not return. Always a wait, pretty sure hairdressers lie about wait time just so you'll go away.

Very happy with my cut and style by Megan. She was extremely professional and my hair is exactly what I had in mind. I will be a regular customer read more

First of all, not all stylist there are bad. I had gone to get a new cut, the girl washed my hair then was talking and leaving me to walk around. Another stylist walked in and the one doing my hair forgot all about me. Even left in middle of my cut to go open a gift. Had to go to another place to get my hair fixed. Then just this week my husband went to get a cut. He ended up with the one who messed mine up. He wanted clipper on back and slightly longer on top. She did a horrible job. Everyone asked him who cut his hair,as they did not want to go to the same place. Top was all uneven, one side at least two inches longer. Never again!!!!!!! read more

I come here to get haircuts only so I can't comment on other services. Staff has always been friendly to me. Mary is my preferred stylist. I bring in a picture and she discusses with me what will work for my hair. I rarely have to wait too long. Never had a bad experience here. It's convenient. read more