The drinks are fine. That's the only reason this place is still getting business…read more Customer service? Rough. A lot of bad reviews about wrong orders and poor services are absolutely valid. The staff spends more time fooling around than paying attention, which explains why orders are constantly messed up. I understand this location is near a college and staffed by young employees, but that's not an excuse. It's management failure. If no one is training, supervising, or holding people accountable, this is exactly what you get. Careless services and incorrect orders. Tighten up the management, retrain the staff and maybe focus less on socializing and more on doing the job. Drinks are decent. Everything else needs work.

This boba is so awful, I just left here. When I was ordering my drink, I told the cashier no boba,…read moreshe adds boba to the order. The other lady looked at the screen and started making the drink with boba. I told I her I said no boba, so the the lady making the drink poors the drink into a new cup without the boba. I told the cashier, can she just make me a new drink, the lady making the drink had a nerve to make a stank face. I get a new drink and when I left I try to shake up the drink and lid falls right off along with the top of my drink. I just kept it and left. The drink was not not sweetened either. Terrible service.

No notes. 10's…read moreacross the board. Matcha was amazing. Thai tea was amazing. Dairy free options too.

Super cute tea shop in a very corporate looking area. Limited seating indoors and outdoors but…read moreplenty of parking out front. It was slightly hard to find though since they didn't have a sign with the name out front (unless I just missed it). Service was friendly and helped us out since it was our first time, and our drinks came out pretty quick. I also thought the prices here were super reasonable compared to most tea shops that I've been to Assam salted cream w/ boba: 3/5 I liked this but the honey flavor was a bit too strong for me. Boba was nice and chewy though Thai tea salted cream: 4/5 Pretty good thai tea with a bit of saltiness from the cream Note: they also had a mancala board inside which I thought was super fun so we sat and played a couple games before heading out

Absolute Gem in San Bernardino!…read more From the moment you walk into this clean, quiet, and relaxing spot right across from CSUSB, you feel right at home. The food is on another level. We ordered: * Mongolian Beef: This was easily some of the best I've ever had. The beef was incredibly tender, perfectly seasoned, and sautéed with fresh carrots, bell peppers, and onions in a special sauce that hits all the right notes. * Vermicelli Combination: You can tell everything is made to order and uses high-quality ingredients. Their spring rolls with rice vermicelli and peanut hoisin sauce are fresh, light, and packed with flavor. What truly made the night, though, was the phenomenal owner working behind the counter. She was welcoming and positive and very helpful. The service here is immaculate--the staff is so friendly and welcoming, and the owner clearly takes immense pride in the business. Our food came out super fast, and the portions were very generous for the price. If you're looking for authentic flavors and a unique dining experience in San Bernardino, this is the place to go!.

The THAI TEA is so good and very affordable compared to most tea places. As a uni student, I…read moreappreciate the affordability and quality of this place, and hope it stays that way! Got a teriyaki bowl once, was yummy. Cute interior. Lady that serves me is always very nice, will come back again and again! :)

The shop is small and cute. Has a couple of tables and some chairs and booth seating against the…read morelonger wall. There are 2 self kiosks you can use to order or you can order at the counter with a worker. For the Hibiscus Lychee Tea with Lychee Fruit it only comes in the large size. Both drinks tasted great, but each had their own flavor profiles. The drinks can be customized with ice levels, sugar levels and adding toppings. There's also food and dessert sold here. I didn't have a chance to try them as I had already eaten before getting the drinks, but they looked really good!

Ding Tea is a chain boba spot with locations all around SoCal. Came here on a Sunday afternoon with…read morefamily and it was not busy. There is easy parking as it is in a plaza with other stores and restaurants. I ordered a regular sized Hokkaido Milk Tea with slight ice and egg pudding. I usually also order it less sweet, but forgot to this time. You can order at the self-serve kiosk or with a staff member. The drink came out quickly. As expected, it was too sweet, but that was my fault for not changing the sugar level. The flavor of the egg pudding was good but the texture was off. It was not as smooth and silky as others I have had. The flavor of the tea was solid. The price of the drink was surprising (~$8). Overall, giving Ding Tea Rialto a 4/5. Service is good and the tea is good. The space is small, but there are some tables to sit and hang out at. Would not be at the top of the list to return to, but would return in the future.

This place has the BEST Milk Tea in Inland Empire! I went there the first time yesterday and WOW! I…read morelove their Milk Tea. I haven't tried any other drink la yet but I'm sure they're great too. I don't like their fried fishballs though something that has yellow stuff inside the fishballs. Overall, the place is cozy and staff are friendly.

Large menu with decent prices. A large is HUGE, like three normal boba drinks big…read more The yogurt drink was unlike anywhere else. More Vietnamese style flavored yogurt and oh so good. I would definitely come back just for this. Hokkaido milk tea taste like the instant blue stripped packet if you know what I mean. Decent but not the fresh stuff you can get elsewhere and nothing to write home about. My Viet coffee drink was STRONG. Lovely and authentic flavors.

On this hot evening we decided to get some Krak Boba after shopping in the Renaissance shopping…read morecenter. I placed my order online because they were busy making drinks and I wanted to make it easier for them. The service was great and they move quickly. The ambiance is cute and casual. The dine in area is quite small so I'd you have a large crowd consider to go. They have games to play inside while you wait or drink your drink as well. I ordered the tropical crush 1/2 sweet because I don't like sweet drinks. It has green tea, pineapple, orange, lychee, mango, and dragon fruit. It was refreshing and has a bright taste. I would definitely order again. My child ordered the strawberry gon bananas and I got to taste it. It's a non-dairy blended smoothie and it's more strawberry forward than banana. She loved it but my preference would be to add extra banana. It was still really good. I didn't get to try the taro twist but my friend loves it and recommends it. It is a sweeter drink. If in Rialto and craving boba, matcha, smoothies, or tea try them out...

boba shops are the cheat code if you wanna get some sort of unique artisanal flavored iced coffee,…read morebut yah know... in LARGE quantities worth your money. be honest, you want a sugary iced latte but think you're too good for boba shops. I KNOW YOU WANT THAT BANANA CREAMY TOP YOU CANT HIIIIIIIDE. stop pretending ur a connoisseur and stop by Krak. this large stinkin cup was BOGO and still probably costs less than a coffee shop using the same colombian beans tbh. it was so sweet (if ur feeling something dessert) and the banan flavor was so real, not like laffy taffy or anything. UGH I LOVE HOW BIG THE CUPS ARE!! and the service was absolutely wonderful. the blonde girl taking our order was SO SO patient with me... i literally kept flipping between banana coffee, matcha, and milk tea and this girl sat through it all with a fat smile. will definitely be back and racking up those loyalty points :P

You can tell this place really cares about every drink they make! Prices were super reasonable for…read moresuch good quality drinks! This is the perfect study spot as well, good amount of seating with good food and drinks! I got the peach matcha with hojicha foam, perfect amount of sweet and not overpowering peach flavor in my matcha which I love so much!

Do not spend a single dollar here. Allergen requests ignored, orders wrong, zero accountability…read more If you have a food allergy, do not eat here. Full stop. The written menu advertises nondairy milk and ingredient modifications, but the kiosk doesn't actually let you select any of them. Staff told us to put substitutions in "special comments" and promised they'd be honored. They weren't- on a single order, twice. We ordered two coffees (oat milk, whole milk) and two customized breakfast burritos. It took 40 minutes. We were the only customers in the cafe. When the food came out, nothing was labeled / not the drinks, not the burritos- and staff couldn't tell us which was which. When I explained that one of us has a dairy allergy and asked them to identify the allergen-free items, I got a blank stare. We opened both burritos: both had cheese, despite my explicit no-cheese request. Their solution? "Can you pick it out?" No. You cannot pick out melted cheese from an allergen order. I was not offered a fresh burrito, just another blank stare until I specifically stated "I need you to remake this with the proper ingredients and confirm what you put in." Once again the burrito came out with no label, and when I asked for clarity on what was in it I was again met me with a blank stare. My partner's burrito was also wrong (pico she'd asked to have removed), but by then the 40-minute wait had made her late for work. When I asked for a refund on her incorrect meal, I was told they couldn't refund it "because she left." When I asked to leave written feedback: "we don't accept written feedback." Manager? Not in. Manager's phone number? Don't have it. But here's what pushed this from bad service to abominable: there is no way to hold this place accountable. At no point did anyone acknowledge a mistake had been made or make any real attempt to fix it- every wrong order was met with a shrug and the expectation that I'd just live with it. When I asked to leave written feedback, I was told they don't accept it. When I asked for the manager, they weren't in. When I asked for a manager's phone number or someone to contact, the employee "didn't have access to that." A business that serves people with food allergies MUST have a way for customers to flag problems in real time and reach management. This place has built a system where mistakes can't be reported, refunds can't be issued, and no one is responsible for anything. To be clear, this isn't on the line staff - one employee clearly hadn't been given the language support or training to succeed, and that's a management failure. The other younger employee was just incompetent and unhelpful, even though she was clearly aware of the requests. If you advertise allergen accommodations, you have to execute them, label them, and answer for it when you don't. Until this place fixes its ordering system, its labeling, and its total lack of accountability, spend your money literally anywhere else.

Lowkey took this Sunright location into consideration when moving here. Coming from a bigger city…read morewith a diverse boba selection, moving to the inland empire was a bit of an adjustment. This Sunright is my weekly pick me up. Through sick days and bad weeks or weather, I can always count on my strawberry yakult drink. I love the fruit drinks here but when I'm feeling like something extra sweet, I sometimes get the frosties or the matchas. The addition of aloe to the topping menu made my boba days 130384x better. Even though we regularly frequented a Sunright location back home, this location actually feels like a local establishment. They know my partner's name and chat with him (when it isn't too busy) and have helped him through several online ordering issues. He's gotten to know way more of the bobaristas here than back home. The inside is a standard Sunright. This chain is very much grab n go style, often in quite small business locations. They decorate sometimes for the collab events, it's cute! Even though it's small it luckily gets to participate in most of the Sunright collabs (except that one bread collab).

3.5 We ordered:…read more-BOBA MILK TEA WITH 50% SUGAR- because the Bubba was brown sugar. We did 50%. Next time we will do 75%. The Boba was slightly too mushy for my taste. -SUNFRUIT TEA 100% SUGAR- this was tasty. Would get again