Rang to check stock level of an item. Took 45+ sec for them to pick up the phone, then I was put straight on hold without even a word. Stayed on hold for 90sec then hung up. Not the first time it's happened. Way to go guys. Is management too tight to employ the necessary staff or the staff , or are the staff too over it to care? read more

I visit this place quite often and it has a range of car bits that you used to be able to buy at other retailers like Big W but you cant anymore. They are what you would call a big box retailer, so they have a huge range of products, and they sell them at pretty good prices. They are sort of an in between store, they carry a lot larger range of products say than Big W or K Mart. But probably not as specialised as a specialist parts place. Also they sell a range of their own tools which are good, and especially if you can get them on sale which they do regularly. This store is good, but I find that there are 2 issues that could improve things, 1. There are a lot of shelves with stuff missing, they have sold out and not replaced the items, which is frustrating if you have driven out of your way to visit the store. 2. The service is ok, when you chase after one of the staff members they are good at helping you but you sort of need to distract them away from the busy work they are doing reshuffling the signs etc, the frustrating thing is that a lot of the items you want to look at are locked away, or need some assistance. Top tip would be to join the SCA club, and you get some discounts, and also an email with deals etc. read more

Great service from the Manager (Alla) and his team this morning. We will be doing more business in the future again! Thanks, Leanne @ Dandelion Support Network read more