Traveling for work and stayed, when I arrived the door keep machine had went down. The staff…read moreapologize profusely, but hey things happen. They walked me to my room and let me in with their master key and later brought up a working room key. Breakfast was good and clean.

I had to cancel my reservation due to illness and did so 48 hours prior to arrival. The hotel…read morewould not honor my cancellation and I contacted them multiple times (3 times). It was very upsetting, and the customer service was awful. I had to dispute the charge with my American Express and was given my refund! I will NEVER stay in this hotel which is close to my family.

We arrived with such a welcoming! Room is awesome. Sitting…read moreoutside as I type, enjoying a glass of wine by the fountain. Very peaceful and homey.

We spent last night in the "Rose Cottage". It was lovely! All things wanted in a BnB. Clean,…read morespacious, lovely decor, all needed amenities plus some, and warm , accommodating hosts! We have stayed in b and b's all over the world, and we rate this one very high! You can't go wrong here! Thanks to Cecil and Debbie.

Absolutely great place to stay. Hotel was super clean, room was nice, and bed comfy…read more But above all, was the staff. Friendly and helpful! Shout out to Brandy in housekeeping and to Raun from maintenance. Raun not only fixed the issue I was having (operator error btw ) but went the extra mile conversing with me about the area and showed me channels on the tv not listed! Thanks so much for such great attitudes during trying times! (Coronavirus)

The people who work here are THE BEST! Tami was SUPER!!! The room was very clean! The breakfast was…read moregood but there's room for improvement.

I checked-in in the morning, left my bags and went to work. When I came back I took the sheets from…read morethe bed and found a DEAD BUG in my mattress. I informed the front desk that I was not going to sleep in that room and hotel that night, the manager told me that there was nothing that they can do and that I would have to pay for it regardless. The manager was rude, non-understanding, and unapologetically impolite. Obviously, I left the premises and stayed at another hotel that night. However, they still decide to bill me for the night, I'm disputing the charges with my credit card, but I think is completely unacceptable for them to try to charge for that night. There is something I know for sure, I will never stay again at a Quality Inn, for the lack of cleanliness, politeness and customer service. I also plan to contact the Better Business Bureau and share my experience

Coffee pot doesn't work, No laundry facilities, etc...Non caring staff. Not worth the time & price.read more

It was fine. The rooms were clean. The breakfast was what one would expect…read more The pool was okay. It seemed a bit overpriced for Duncan, but it's not the most expensive either. I'd stay there again.

Not too impressed here. Front desk isn't very helpful. Room is ok. Breakfast was pretty good. Just…read morenot impressed with their customer service.

Bed bugs in multiple rooms. Front desk smelled of animal urine from the manager's little dog that…read morewas running around barking at people, including myself. The general manager Lisa sent me an email after I left a review and apologized about the bed bugs but said everything else was not true. Anyone can see the dog running around barking and smell the urine, not really sure what part of that would be not true. Ironically there is a no pets allowed sign at the front desk.

Where do I even start? As soon as you walk through the sliding glass doors. You feel like it's your…read morehome away from home. Greeted by one of the many friendly front desk clerks. These ladies have been nothing but helpful. There's not another hotel I'd rather be at in Lindsay or any surrounding city's other than that the Best Western in Lindsay, Oklahoma. The staff here has made my stay so much easier and extremely enjoyable. There is one employee in particular by the name of Erica that truly goes above and beyond to make sure breakfast is ready day in and day out. Never have to worry about a dirty table or floor because she's always on top of things. Can't say enough about Erica and the staff at the Best Western in Lindsay, Oklahoma. You Rock Ladies!!! Thank you -Donald C

If you want to be followed around the town by inn staff, then please do come to this inn because…read morethey will make sure to keep tabs on you. if they don't like you or the fact that you have a dog, they will mess around with your wifi and tv. do not go here unless you are ok with being stalked. 0/10 . Not safe at all.

I dont even wont to rate this hotel i give it a zero because the manager and his wife is very rude…read morethey talk to people like they are less then them and i did not like that at all and then told me i was dirty and had 5 ppl in a room if that was the case why you didnt put us out because you lied it was 4 of us with double beds i witness you cursing out your guest because they took your nasty towels who would steal them dirty ass towels. i wish i could post this video i recorded of the wife cursing her guest out. Yes please put me on the do not allow me to rent from you i will never ever ever spend my money with you again i work too hard for my money and you speak to ppl like shit

On March 08, 2014 I made reservations (through HOTELSONE.COM) to stay at the CHISHOLM SUITES hotel…read moreon March 11, 2014. Upon arrival to the hotel at 8:00pm the night of the 11th I was told that the hotel had received no notification of my reservation and that they had no rooms available. I explained that I had made reservations three days prior and the clerk said "we don't have your name down". I explained that the reservations were made through HOTELSONE.COM so she walked over to a desk behind her, grabbed a handful of papers, flipped through them, and replied "we never received your reservation". I explained that they needed to resolve the situation so she walked off and called the manager (she said), CANDACE CRISPIN. The phone call lasted all of two minutes and she walked back to the counter and said "the manager said there is nothing we can do ...sorry". I left the hotel and went to the only other hotel in the area with a room available. I contacted HOTELSONE and they confirmed that the reservation had been sent and offered to refund my money once they confirmed with the hotel that they had lost my reservation. After a 5-6 minute wait on the phone I was informed that they could not get in touch with the hotel and that they would try for the next 72 hours...but if the hotel does not answer, I would be charged for the room. I have called the hotel no less than 15 times in the past day, each time I let the phone ring until it automatically disconnects (approximately 3 minutes), no one has answered. I am certain that someone is there, the hotel is booked with no available rooms! I HIGHLY RECOMMEND THAT YOU STEER CLEAR OF THIS ESTABLISHMENT! There is no guarantee that you will get your room and you will find no customer service regarding management. I have been traveling for work 25-40 weeks a year for the past 15 years, not one time have I received service this poor. There was no offer of assistance to try to find me another room, there was no call from hotel staff, there was no concern...at all! Apparently customer service is not important at the Chisholm suites, that is why I will avoid staying there at all cost, I suggest you do the same!!!!!!

My family and I checked in to the Chisholm on December 23, 2013, with two rooms reserved. One room…read morehad failed to be cleaned and still had previous renters items in it. We were provided with a second room. Both rooms had failed to provide any bedding for the pull out beds. Carpet was peeling from the base boards, lights were not functioning properly in bathrooms and soap was not provided for hand washing. Upon further inspection throughout the hotel, the water heater that was visible in the laundry area was rusty. We decided to check out and go to a different hotel. I was told that we would not be charged since we never spent the night. When we returned home we saw a charge for the hotel. I called them on January 2, 2014 and was told a manager was not available and left my name and number for them to get back to me. I called four days in a row before I was told that I would be issued a refund. I never received a call from anyone during that time. It is now January 25 and I have yet to see the refund. I called again on January 23, 2014 to complain about not receiving the refund and again was told no one was available to talk, and left my name and number. I still have yet to hear from anyone at Chisholm Suite.